Business Reference: December 2008

Wednesday, December 31, 2008

A Handbook of Human Resource Management Practice or Ads Fads and Consumer Culture

A Handbook of Human Resource Management Practice

Author: Michael Armstrong

Fully revised tenth anniversary edition of this classic text.

	List of figures
	List of tables
	About the author
	Preface
Pt. I	Human Resource Management
1	HRM: characteristics, impact and context	3
2	HRM: development and issues	21
3	Role of the HR function	37
4	Role of the HR practitioner	59
5	Evaluating the HR function	77
6	International HRM	89
Pt. II	Human Resource Management Processes
7	Strategic HRM	103
8	HRM policies	129
9	The role of HR in facilitating and managing change	141
10	Competency based HRM	147
11	Knowledge management	159
12	Analysing and describing jobs and roles	173
Pt. III	Organizational Behaviour
13	Characteristics of people	203
14	Motivation	215
15	Commitment, job satisfaction and job engagement	231
16	How organizations function	243
17	Organizational culture	263
Pt. IV	Work and Employment
18	The nature of work	279
19	The employment relationship	287
20	The psychological contract	297
Pt. V	Organization, Jobs and Roles
21	Organization design	309
22	Organizational development, change and transformation	317
23	Job and role design	337
Pt. VI	Employee Resourcing
24	Human capital	351
25	Human resource planning	361
26	Talent management	387
27	Recruitment and selection	395
28	Selection interviewing	421
29	Selection tests	443
30	Introduction to the organization	453
31	Release from the organization	461
Pt. VII	Performance Management
32	The basis of performance management	477
33	Performance management processes	485
34	360-degree feedback	513
Pt. VIII	Human Resource Development
35	Strategic human resource development	525
36	Organizational learning and the learning organization	529
37	How people learn	537
38	The delivery of learning and training	549
39	E-learning	569
40	Management development	577
41	Career management: management succession and career planning	593
Pt. IX	Rewarding People
42	Reward management	613
43	Job evaluation	631
44	Market rate analysis	651
45	Grade and pay structures	657
46	Contingent pay: paying for performance, competence, skill and contribution	685
47	Rewarding special groups: directors, expatriates and sales staff	715
48	Employee benefits, pensions and allowances	727
49	Managing reward systems	735
Pt. X	Employee Relations
50	The framework of employee relations	747
51	Employee relations processes	769
52	Negotiating and bargaining	793
53	Employee voice	805
54	Communications	815
Pt. XI	Health, Safety and Welfare
55	Health and safety	827
56	Welfare services	843
Pt. XII	Employment and HRM Services
57	Employment practices	855
58	HRM procedures	871
59	Computerized human resource information systems	881
	App. A: Training techniques	897
	App. B: Example of an attitude survey	907
	References	911
	Subject index	949
	Author index	975

Book review: The Complete Raw Workflow Guide or Apple Training Series

Ads, Fads, and Consumer Culture: Advertising's Impact on American Character and Society

Author: Arthur Asa Berger

Now in its third edition, the popular Ads, Fads, and Consumer Culture is an engaging cultural studies critique of contemporary advertising and its impacts on American society. Arthur Asa Berger looks at marketing strategies, sex and advertising, consumer culture, political advertising, and communication theory and process to give an accessible overview of advertising in America. The new edition features up-to-date examples and new theoretical material, including expanded discussions on critical analysis methods, sexuality in advertising, global advertising, and neuromarketing-and comes complete with updated ads and Berger's signature drawings. Whether they are new to Berger's lively style of teaching and writing or loyal adopters, advertising and media professors will want to check out the latest edition of this text.

About the Author:
Arthur Asa Berger is professor emeritus of broadcast and electronic communication arts at San Francisco State University

What People Are Saying

Howard Rheingold
Arthur Asa Berger is that rare combination of astute, deep, and fun. His insights into the psychology, sociology, economics, and political implications of advertising and pop culture, in a lively, readable form, are a must for any student of popular culture.
— Howard Rheingold

Douglas Kellner
Arthur Asa Berger s "Ads, Fads, and Consumer Culture" provides a multifaceted study of advertising that demonstrates its importance for the economy, politics, social life, and individual identities. Skillfully employing cultural, communications, and social theory, Berger brilliantly illuminates the multiple functions of advertising in today s consumer culture.
— Douglas Kellner

Fred Goldberg
It was pure pleasure reading Arthur Asa Berger s esoteric deconstruction of the Macintosh 1984 commercial. I was part of this commercial s development and had no idea we were making semiotic history. Only a person of Berger s intellect and insight could have figured it all out as he has.
— Fred Goldberg

Jonathan Schroeder
Succeeds in introducing a way to study advertising in an interesting, lively, and thought-provoking package. An excellent, accessible textbook for students who are interested in advertising, as well as students in communication, business, and sociology.... I would feel comfortable using this text in courses with freshmen through seniors.
— Jonathan Schroeder

Carol Wilder
In "Ads, Fads, and Consumer Culture," Arthur Asa Berger strikes the raw nerve of American advertising. As in his many other cultural commentaries, Berger drives his point home with wit, wisdom, and wide-ranging examples, offering powerful inoculation against the worst excesses of today s climate of greed and commodification.
— Carol Wilder

Douglas Kellner
Arthur Asa Berger's Ads, Fads, and Consumer Culture provides a multifaceted study of advertising that demonstrates its importance for the economy, politics, social life, and individual identities. Skillfully employing cultural, communications, and social theory, Berger brilliantly illuminates the multiple functions of advertising in today's consumer culture. (Douglas Kellner, UCLA, author of Media Culture)

Fred Goldberg
It was pure pleasure reading Arthur Asa Berger's esoteric deconstruction of the Macintosh '1984' commercial. I was part of this commercial's development and had no idea we were making semiotic history. Only a person of Berger's intellect and insight could have figured it all out as he has. (Fred Goldberg, Chairman & CEO, Goldberg Moser O'Neill)

Carol Wilder
In Ads, Fads, and Consumer Culture, Arthur Asa Berger strikes the raw nerve of American advertising. As in his many other cultural commentaries, Berger drives his point home with wit, wisdom, and wide-ranging examples, offering powerful inoculation against the worst excesses of today's climate of greed and commodification. (Carol Wilder, Associate Dean, The New School)

Ambassadors in Pinstripes or Timed Readings Plus

Ambassadors in Pinstripes: The Spalding World Baseball Tour and the Birth of the American Empire

Author: Thomas Zeiler

In this lively chronicle of the 1888-1889 Spalding world baseball tour, Thomas Zeiler examines the roots of the post-1898 American empire by analyzing the ways in which the tour drew on elements of globalization to inject American values, and thus, power into the international arena. As Zeiler follows the players on each leg of their journey, he explores important elements of globalization the business ethic, technological innovation, racial hierarchy, attempts at Americanization abroad, and promotion of an exceptionalist identity.

Publishers Weekly

Pro ballplayers playing exhibitions in the distant East, the sport beset by labor strife as management uses cutting-edge technologies to sell the game to an international audience. Sounds like last week, right? How about 1888? The common gripe runs that baseball is now too dominated by business priorities-but according to Zeiler, a history professor at the University of Colorado, things weren't any different 118 years ago. The first great evangelist of baseball, equipment manufacturer Albert Spalding sought to spread the largely eastern and midwestern pastime to every corner of the world, planning a westward winter tour of all-star teams, starting Down Under, then moving to Egypt, and ending with a Grand Tour of Europe. Zeiler's sober academic treatment includes discussions of labor strife, racial hierarchies and what might be called proto-globalism. Even if the subtitle overreaches, isolating the roots of internationalism for our "national" pastime isn't as absurd as it sounds: after all, at the 2004 Olympics in Athens, the U.S.A. was outdone by Australia and Italy-both stops on Spalding's tour. (Dec.) Copyright 2006 Reed Business Information.

Interesting textbook: North American Economic Integration or Commercial Leasing

Timed Readings Plus: Book Four, Vol. 4

Author: Edward Spargo

Do your students fail to even finish a timed test? Do they read word by word? Do they simply move their eyes over the page, neverremembering what they read?

If you suspect that students' test scores are being confounded by any of these traits, or if you have students who need to process greater amounts of information, the Timed Readings books can help.

For over thirty years, Jamestown has been helping students increase their reading rate and fluency while maintaining comprehension.

Timed Readings Plus contains 400-word nonfiction timed passages followed by related fiction passages.

To the InstructorHow to Use This Book Part A: Reading Faster and Better Step 1: Preview Step 2: Read for Meaning Step 3: Grasp Paragraph Sense Step 4: Organize Facts Part B: Reading Faster and Better Recognizing Words in Context Distinguishing Fact from Opinion Keeping Events in Order Making Correct Inferences Understanding Main Ideas Timed Readings Plus Lessons Answer Key Graphs Reading Rate Comprehension Score Comprehension Skills Profile

Critical Studies in Media Commercialism or Leadership

Critical Studies in Media Commercialism

Author: Robin Andersen

This book brings together an impressive collection of essays that explore the growing complexity, range, and reach of media commercialism in today's world. From the corporate conglomeration of today's media giants to the effects of advertising on politics, society, and the individual, this collection provides a comprehensive and insightful critique of both the impact and the limits of media commercialism.

Look this: Anything but Chardonnay or Jewish Cooking For All Seasons

Leadership: Classical, Contemporary, and Critical Approaches

Author: Keith Grint

What is leadership? Are leaders made or born? Are the characteristics and challenges of leadership the same across time and cultures? Do leaders "pull" or are they "pushed"? Are leaders driven by needs that may be dysfunctional to the organizations they lead? Do women leaders behave differently from men? Should we look for models of business and organizational leadership in military organizations?

These are all just some of the many fascinating questions posed in this new collection, which ranges from key statements from classical philosophy (Plato, Sun Tzu, Machiavelli) to those of modern management writers (Barnard, Kets de Vries, Fiedler, Rosener). The latest in the new series Oxford Management Readers, the collection will be invaluable to a wide range of students, scholars, and practicing managers.

	List of Figures
	List of Tables
	Abbreviations
	List of Contributors
	Introduction: Reading Tolstoy's Wave	1
I	Classical Leadership
1	The Republic	27
2	The Art of War	38
3	The Prince	55
4	The Treatise on General Sociology	70
II	Traditional Leadership
5	The Nature of Leadership	89
6	Leadership, Membership, and Organization	112
7	Situational Control and a Dynamic Theory of Leadership	126
III	Modern Leadership
8	A Definition and Illustration of Democratic Leadership	155
9	Top Management Styles in Europe: Implications for Business and Cross-National Teams	179
10	Shatter the Glass Ceiling: Women May Make Better Managers	199
11	Sexual Static	211
IV	Mythical Leadership
12	The Gentleman and the Hero: Wellington and Napoleon in the Nineteenth Century	231
13	The Leadership Mystique	250
14	Leadership: An Alienating Social Myth?	272
V	Alternative Leadership
15	Organizing, Leadership, and Skilful Process	293
16	Correspondents' Images of Martin Luther King, Jr.: An Interpretive Theory of Movement Leadership	319
17	Voicing Seduction to Silence Leadership	338
	Index	381

Tuesday, December 30, 2008

Strategic Trade Policy and the New International Economics or Learning to Labor in New Times

Strategic Trade Policy and the New International Economics

Author: Paul Krugman

This volume of original essays brings the practical world of trade policy and of government and business strategy together with the world of academic trade theory. It focuses in particular on the impact of changes in the international trade environment and on how new developments and theory can guide our trade policy.

Contents: New Thinking about Trade Policy, Paul Krugman (Sloan School of Management, MIT). Rationales for Strategic Trade and Industrial Policy, James A. Brander (University of British Columbia). Strategic Export Promotion: A Critique, Gene M. Grossman (Woodrow Wilson School, Princeton University). Government Policy and the Dynamics of International Competition in High Technology, Michael Borrus, Laura d'Andrea Tyson, and John Zysman (all at the University of California, Berkeley). What Should Trade Policy Target? Barbara Spencer (University of British Columbia). Credit Policy and International Competition, Jonathan Eaton (University of Virginia). Industrial Policy: An Overview, Geoffrey Carliner (National Bureau of Economic Research). Japan's Industrial Strategy, Kozo Yamamura (University of Washington). U.S. Trade and Industrial Policy, William R. Cline (Institute for International Economics). Strategic Behavior and Trade Policy, Alvin K. Klevorick (Yale University) and William Branson (Princeton University). The New Political Economy of Trade Policy, J. David Richardson, (University of Wisconsin). Trade Policy: An Agenda for Research, Avinash K. Dixit (Woodrow Wilson School, Princeton University).

Paul Krugman is Professor of Economics at MIT. A former member of the staff of the Council of Economic Advisers, Krugman is alsocoauthor, with Elhanan Helpman, of Market Structure and Foreign Trade (MIT Press 1985).

Look this: Evidence of Harm or The Second Brain

Learning to Labor in New Times

Author: Dolby Dimitri

Twenty-five years after the publication of Paul Willis's seminal text Learning to Labor, Nadine Dolby and Greg Dimitriadis have brought together an internationally renowned group of scholars to reflect on the meaning and influence of what many consider to be the most influential book of our time in critical education and cultural studies. Learning to Labor in New Times refocuses attention on the themes that have been central to Willis's work, including the relationship between schooling and work, the lives of working class youth, and the continuing importance of ethnography as a research methodology. Concluding with an original essay by Paul Willis, readers will be reinvigorated by the intellectual vibrancy of daring to study the daily worlds of everyday youth.

Marketing NonProfit Programs and Services or Women and Work in Mexicos Maquiladoras

Marketing NonProfit Programs and Services: Proven and Practical Strategies to Get More Customers, Members, and Donors

Author: Douglas B Herron

The most helpful blAnd of theory and nuts-and-bolts practice I've seen.
William E. Cameron, director, Philadelphia YMCA Management Resource Center

Brings together in one volume the best concepts and methods to attract and satisfy customers, communicate an organization's message distinctly and effectively, and solve membership and program enrollment and retention problems. Focusing on how to get more customers, consumers, and volunteers, Herron shows how to evaluate the effectiveness of promotion efforts, and weighs the comparative advantages of various advertising and promotion media. A 15-point checklist for developing marketing strategy spells out the essential steps for finer marketing performance.

Booknews

Presents concepts and methods for attracting and satisfying customers, communicating an organization's message distinctively and effectively, and solving membership and program enrollment and retention problems. Includes a 15- point checklist for developing market strategy. Annotation c. by Book News, Inc., Portland, Or.

Women and Work in Mexico's Maquiladoras

Author: Altha J Cravey

The emergence of global assembly plants is closely linked to the creation of a global female industrial labor force. "Women and Work in Mexico's Maquiladoras" examines this larger process in Mexico, where—despite a century of industrialization and a tradition of well-paid, highly organized, male workers—the maquiladora factories have turned to predominantly female labor. Exploring this dramatic shift, this book convincingly demonstrates how gender restructuring in workplaces and households has become a crucial element in the reorientation of Mexican development. The author compares Mexico's new industrial system with its historical antecedent and documents federal policy changes that have resulted in distinct patterns of gender, unionization, household form, and social welfare. Rich in ethnographic detail, the book uses the voices of workers themselves to provide an intimate look at how daily lives have been transformed—in ways that could not have been foreseen—by the national and international processes shaping the country's industrial transition.

Author Biography: Altha J. Cravey is assistant professor of geography at the University of North Carolina, Chapel Hill.

What People Are Saying

Kathleen Staudt
A significant contribution to the literature on industrialization, social reproduction, and households. -- University of Texas at El Paso

	List of Figures and Tables
	Acknowledgments
1	Introduction	1
2	Early Industrialization in Mexico	23
3	Internationalization and Privatization: Industrialization after 1976	43
4	The Old Model: A Case Study of State-Led Industrialization	59
5	The New Model: A Case Study of the Maquiladora Industry	71
6	Single-Sex Worker Dormitories	101
7	Comparative Household Formation: Analysis of Change	111
8	Conclusion	133
	Appendix	141
	Bibliography	149
	Index	169
	About the Author	177

Good Faith and Fault in Contract Law or Globalisation and Insurgency

Good Faith and Fault in Contract Law

Author: Friedman Beatson

This collection of essays brings together the work of many of the world's leading Contract Law scholars. It focuses upon a common central theme: the question of good faith and fair dealing in the Law of Contract. The work discusses the requirement of good faith and its role in the formation of contracts, contractual obligations, and Breach of Contract and Remedial Issues.

	Acknowledgments
	Essayists
	Colloquium Participants
	Abbreviations
	Table of Cases
	Table of Legislation
1	From 'Classical' to Modern Contract Law	3
2	Pre-contractual Duties: Two Freedoms and the Contract to Negotiate	25
3	On the Nature of Undue Influence	57
4	Duties of Disclosure and French Contact Law	99
5	Consideration, Practical Benefit and the Emperor's New Clothes	123
6	Good Faith in Contract Performance	153
7	The Doctrine of Good Faith in German Contact Law	171
8	Implied Terms: Of 'Default Rules' and 'Situation Sense'	191
9	Legislative Control of Fairness: The Directive on Unfair Terms in Consumer Contracts	231
10	Public Law Influences in Contract Law	263
11	Relational Contracts	291
12	The Regulation of Long-Term Contracts in English Law	305
13	Fault and Breach of Contract	337
14	Contract Modification as a Result of Change of Circumstances	357
15	Alternatives and Frustration	377
16	Good Faith and Remedies for Breach of Contract	399
17	Expectation Damages and Uncertain Future Losses	427
18	The Choice of Remedy for Breach of Contract	471
19	Suspending Contract Performance for Breach	485
	Index	523

Interesting textbook: An Introduction to Usability or New Perspectives on Microsoft Office XP

Globalisation and Insurgency

Author: John Mackinlay

The central proposition of this book is that global changes have altered the nature of insurgency by weakening some governments and empowering the forces that seek to overthrow them. The book identifies four distinct categories of insurgent force, and concludes that globalization of insurgency leads inexorably to the globalization of counter-insurgency.

Monday, December 29, 2008

Fundamentals of Food Process Engineering or Meeting Management

Fundamentals of Food Process Engineering

Author: Romeo T Toledo

An Aspen Food Science Text Series Book.

The new edition will incorporate the use of computational techniques using the personal computer to solve processing problems encountered in the modern food industry. New sections will include non—linear curve fitting, energy associated with food freezing accounting for non—frozen water below the freezing point, flash evaporation & evaporated cooling, pumps and high pressure systems applications, effective temperature measurement to account for radiation, simultaneous conduction, convection and radiation heat transfer freezing time predictions, reaction kinetics including acquisition and analysis of reaction rate data and use in process optimization. Recent advances in the food industry will be reflected in new sections on non—thermal methods for microbial inactivation, sterilization of fluids containing particulates, non—CFC refrigerants and their thermodynamic properties, vapor induced puffing for producting crispy dried or baked food products, and application of supercritical fluids and extrusion to generate unique food ingredients. A unique feature for instructors will be the availability of all computer codes used to solve the example problems on diskette, and additional end of chapter problems and solutions made available only to instructors.

Booknews

New edition of a standard text for students and professionals in the food industry. Rewritten and expanded chapters review fluid flow, heat transfer, thermal process calculations, and dehydration. New areas include aseptic processing and packaging; membrane separation processes; ultrafiltration, reverse osmosis, and sterilization filtration; modified atmosphere packaging; and supercritical fluid extraction. With many example problems from actual food processing operations. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Contents: Review of Mathematical Principles and Applications in Food Processing * Units and Dimensions * Material Balances * Gases and Vapors * Energy Balances * Flow of Fluids * Heat Transfer * Kinetics of Chemical Reactions in Foods * Thermal Process Calculations * Refrigeration * Evaporation * Dehydration * Physical Separation Processes * Extraction * Appendices

See also: Sexy Yoga or Yoga Therapies

Meeting Management (NetEffect Series)

Author: Taggart E Smith

This book provides practical information on a major business concern—how to manage meetings. It demonstrates how to lead them effectively, in the shortest time frame possible. Three types of meetings are outlined: information-giving, interactive, and problem solving, with details on how to prepare for and preside over each. Chapter topics include an overview of the meeting process; structuring a topic and organizing the message; audience; platform conduct; visuals; agendas; disruptions; and asking and answering questions. For training programs in business and industry. y.

Booknews

Offers an applied framework for managing meetings. Early chapters show how to organize and present information-giving meetings, addressing use of visuals, maintaining interest, and employing nonverbal communication. Later chapters prepare leaders for interactive meetings, covering planning meetings, meeting roles, and dealing with disruptions. Final chapters examine problem-solving meetings, and give advice on conducting discussions, asking questions, and gaining consensus. Includes worksheets and checklists, and 55 pages of reproducible visuals. Smith is affiliated with Purdue University. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Quality Assurance of Chemical Measurements or To Satisfy and Delight Your Customer

Quality Assurance of Chemical Measurements

Author: John Keenan Taylor

This definitive new book should appeal to everyone who produces, uses, or evaluates scientific data. Ensures accuracy and reliability. Dr. Taylor's book provides guidance for the development and implementation of a credible quality assurance program, plus it also provides chemists and clinical chemists, medical and chemical researchers, and all scientists and managers the ideal means to ensure accurate and reliable work. Chapters are presented in a logical progression, starting with the concept of quality assurance, principles of good measurement, principles of quality assurance, and evaluation of measurement quality. Each chapter has a degree of independence so that it may be consulted separately from the others.

Look this: Infused or Discover Chocolate

To Satisfy and Delight Your Customer: How to Manage for Customer Value

Author: William J J Parde

Revitalize Your Approach to Quality with Powerful QFD Techniques and an Extensive Case Study!

Software development is hard, so hard that most new products fail to meet business goals. Quality Function Deployment (QFD) is a process for consistently developing successful products and services. It rests on a belief in success through meeting the end-user's needs better than anyone else.

This book explains how to do QFD easily and effectively. The first part of the book breaks down the QFD process into manageable tasks, starting with setting business goals. Other chapters discuss detailed development tasks, such as discovering customer benefits, and day-to-day management tasks, such as planning, scheduling, reviewing, facilitating, and training. The ideas come alive in an extensive case study of the design and construction of a world-class golf course in Mexico.

In the second part of the book, the author extends the QFD process to four common situations: managing a product line; satisfying multiple stakeholders; selecting the best commercial applications; and coordinating multiple teams.

By separating the underlying math from the body of the text and by using jargon-free language, the author makes QFD accessible to readers across a wide range of types and sizes of business.

Topics Include

Overview of Quality Function Deployment
A Case Study: The ClubCarib Golf Course
Set and Monitor Goals
Management Advisory Panel
Discover Customer Benefits
Satisfiers, Dissatisfiers, and Delighters
Identify Customer-Desired Qualities from the Data
Separate Benefits, Design Criteria, and Features
Use Affinity Analysis to Group Related Benefits
Quantify Customer Value
Describe Customer Satisfaction
Determine Customer Importance
Compare Penalty and Reward
Set Target Performance in the Planning Matrix
Characteristics of Good Design Criteria
Check for Completeness and Simplicity Mock-ups and Prototypes
WILLIAM J. PARDEE is a consultant, trainer, and speaker on ways to improve the product development process and to create high-quality products that customers want.
During his eighteen-year career in research and development at Rockwell International, he helped develop methods to provide higher quality to customers, from the science of inspection through process control to study and definition of customer requirements, and was named Engineer of the Year, in 1987.
He founded Pardee Quality Methods in 1992 to consult and teach full-time. The author holds a doctorate in physics from the University of Illinois at Urbana-Champaign.

The Asian Financial Crisis and the Architecture of Global Finance or Human Rights and Private Wrongs

The Asian Financial Crisis and the Architecture of Global Finance

Author: John Ravenhill

This book analyzes the recent Asian financial crisis, the architecture of global finance and the relationship between the two. The strong comparative perspective of the book offers insights into why some economies in Asia were affected more severely than others in the recent crisis.

Contributors:
Gregory W Noble, John Ravenhill, Stephen Grenville, Stephan Haggard, Andrew MacIntyre, Natasha HamiltonHart, Jennifer A. Amyx, Hongying Wang, Barry Eichengreen, Benjamin J. Cohen, Thomas M. Callaghy, Miles Kahler.

Books about: Accounting or Comparing Policy Networks

Human Rights and Private Wrongs: Constructing Global Civil Society

Author: Alison Brysk

What do Swiss bankers, Romanian orphans and Brazilian scientists have in common? All are participants in global struggles over the governance of transnational institutions whose policies affect the ability of millions to secure their fundamental rights.

Human Rights and Private Wrongs breaks new ground by considering a series of fascinating issues that are normally ignored by human rights specialists because they are too "private" to consider as policy issues: children's labor migration; refugee policy towards unaccompanied minors; financial matters of investor and business responsibility; and complex questions involving access to the benefits of pharmaceutical research, transnational organ trafficking, and the control over genetic research.

These issues raise extremely sensitive and increasingly significant questions about both rights and the division of responsibility between state and society for the construction of norms of regulation. Human Rightsand Private Wrongs is ambitious in scope, raising issues that have considerable current policy relevance, and exploring the nature of politics in a variety of transnational settings.

Broad, controversial, and accessible, this book will be of interest to everyone concerned with the role of civil society, of global social forces, and of the extension of the boundaries of the field of human rights.

Sunday, December 28, 2008

Healthy Wealthy and Fair or Implementing CRM

Healthy, Wealthy, and Fair: Health Care and the Good Society

Author: Lawrence R Jacobs

In Healthy, Wealthy and Fair, a distinguished group of health policy experts chart the stark disparities in health and wealth in the United States. The authors explain how the inequities arise, why they persist, and what makes them worse. Growing income inequality, high poverty rates, and inadequate health care coverage: all three trends help account for the U.S.'s health troubles. The corrosive effects of market ideology and government stalemate, the contributors argue, have also proved a powerful obstacle to effective and more egalitarian solutions.
A clarion call for a populist uprising to end the stalemate over health reform, Healthy, Wealthy, and Fair outlines concrete policy proposals for reform--tapping bold new ideas as well as incremental changes to existing programs. This important work will be indispensable to all those who care about our people's health, inequality, and American democracy.

Implementing CRM: From Technology to Knowledge

Author: David Finnegan

Firms are continually seeking new ways to forge close relationships with their most valuable customers. With recent advances in networking and database management, firms have both the motivation and the means for improving their Customer Relationship Management (CRM) strategies.

This book focuses on the actuality of implementing CRM. It is about the organization's ability to provide a seamless and personalized experience to each customer rather than a transactional or product-focused approach where the future of the relationship is not an over-riding consideration. This book connects CRM systems implementation with organizational change for the first time. It looks into the factors that distinguish firms which connect with their customers and gain customer loyalty with firms that are not as successful. It also describes the micro-processes that occur on a daily basis in a company and all the small decisions managers and employees take during the implementation of change and the creation of knowledge.

Finnegan and Willcocks note that CRM implementation is not the straightforward process that many of the trade publications would have us believe. They state the failure rate of large CRM projects may be as high at 70%. Through the lens of two detailed case studies, the authors investigate why CRM is no panacea.

About the Authors     ix
Series Preface     x
Preface     xi
Introduction and CRM Overview     1
Positioning CRM as IT-Enabled Business Change     17
CRM Implementation: The Neglected Roles of Culture, Knowledge and Psychological Contracts     40
Tools for Investigation: Methods, Pilot Study and Frameworks     67
CRM Implementation Case: A UK City Council Case Study (UKCC)     110
CRM Implementation Case: An International Enterprise (IE)     183
Cross-Case and Cross-Sector Analysis: What Can We Learn?     240
Conclusion: CRM Developments     281
Interview guidelines for the Pilot/Initial Analysis     301
Interview Guidelines for Final Data Collection     304
A Note on Processual Analysis     308
References     313
Index     322

Supply Chain Optimization or Direct Marketing Management

Supply Chain Optimization

Author: J Geunes

Supply Chain Optimization captures the latest results in a segment of current research activity in supply chain management. This research area focuses on applying optimization techniques to supply chain management problems. The research papers that make up the volume provide a snapshot of state-of-the-art optimization methods within the field. This book presents rigorous modelling approaches for supply chain operations problems with a goal of improving supply chain performance (or the performance of some segment thereof). It contains high-quality works from leading researchers in the field whose expertise fits within this scope. The book provides a diverse blend of research topics and novel modelling and solution approaches for difficult classes of supply chain operations, planning, and design problems.

Book about: Inside the Yoga Sutras or 3 Hour Diet On the Go

Direct Marketing Management

Author: Mary Lou Roberts

Written by a marketer/decision scientist team, this book explores all aspects of the discipline of direct marketing management --with a focus throughout on the best state-of-the-art practices and supporting research and theory. Covers: Databased Direct Marketing; Planning and Executing Direct Marketing Programs; Offer Planning and Positioning; Mailing Lists: Processing and Selection; List Segmentation; Creative Strategy and Execution; Fulfillment and Customer Service; Developing the Customer Database; Profitability and Lifetime Value; Testing Direct Marketing Programs; Business-to-Business Direct Marketing; Direct Mail Campaigns; Catalog Marketing; Telephone Marketing; Direct Response in Print Media; Direct Response in Broadcast Media; and The Interactive Media. For Direct Marketing and Marketing Communications professionals.

Booknews

A textbook introducing the principles and methods of the approach. Considers the basis of direct marketing, decision variables, special techniques, and media. Updated from the 1989 edition to reflect the broader use of direct marketing and the recognition that success depends on developing and strategically using the database rather than on how slick the medium is. Annotation c. by Book News, Inc., Portland, Or.

	Preface
Pt. 1	The Basis of Direct Marketing
Ch. 1	Contemporary Direct Marketing	1
Ch. 2	Planning a Direct Marketing Program	19
Pt. 2	Direct Marketing Decision Variables
Ch. 3	Offer Planning and Positioning	37
Ch. 4	Mailing Lists: Processing and Selection	62
Ch. 5	List Segmentation	88
Ch. 6	Creative Strategy and Execution	117
Ch. 7	Fulfillment and Customer Service	138
Pt. 3	Special Techniques of Direct Marketing
Ch. 8	Developing and Using Customer Databases	161
Ch. 9	Profitability and Lifetime Value	179
Ch. 10	Testing Direct Marketing Programs	202
Ch. 11	Business-to-Business Direct Marketing	234
Pt. 4	Direct Marketing Media
Ch. 12	Developing Direct Mail Campaigns	265
Ch. 13	Catalog Marketing	296
Ch. 14	Telephone Marketing	329
Ch. 15	Direct Response in Print Media	357
Ch. 16	Direct Response in Broadcast Media	382
Ch. 17	Interactive Media	409
	Index	443

Organizing US Foreign Aid or Does Money Matter

Organizing U.S. Foreign Aid: Confronting the Challenges of the 21st Century

Author: Carol Lancaster

U.S. foreign aid has reached a crisis point. While the amount of aid has increased in recent years, the way it is organized and delivered by the U.S. government has become increasingly fragmented and chaotic. The proliferation of federal agencies engaged in foreign aid has created serious disconnects and inefficiencies in the use of this important tool of U.S. foreign policy. It is time for a change. Here, two well-known experts who have worked extensively in the international development field provide some keen observations on the current disorganization of federal assistance and offer advice on how to make U.S. aid more effective. Several models for streamlining the organization of foreign aid are detailed and recommendations proffered. The authors argue that dramatic change in the way U.S. aid is organized and provided is urgently needed.

Does Money Matter?: The Effect of School Resources on Student Achievement and Adult Success

Author: Gary T Burtless

This book addresses a simple question: Would larger school budgets actually boost student performance? Past research on this question suggests a striking paradox. Analysts typically find that extra spending plays only a negligible role in improving student achievement as measured on standardized tests. At the same time, other researchers find a clear and consistent pattern linking greater school spending with greater job market success among students who have benefited from higher spending. This book brings together leading scholars with a diversity of views on this important issue. Half the essays examine the relationship between educational resources and student achievement in school; the others evaluate evidence on the link between school resources and students' success after they enter the job market.

Saturday, December 27, 2008

Principles of Long Term Health Care Administration or Public Personnel Systems

Principles of Long-Term Health Care Administration

Author: Peter J Buttaro

This essential text is organized according to the five "domains of practice" established by the NAB licensure: Resident care, personnel, financial, environmental, and governance & management. In comprehensible language it presents the complex and highly regulated business of long-term care, including Medicare and Medicaid requirements relating to the physical plant, resident care, and glossaries of medical, financials and personnel terminology.

Lori L. Popejoy

With this book the author offers information about the core principles of long-term care administration. The purpose is to explain basic concepts and information essential to long-term care administration. The training materials are to be used by long-term care administrators. Areas associated with long-term management are covered, such as regulations, finance, staffing, personnel, and medical care. This book is written in an easy-to-follow format and is referenced well for the original regulatory sources. Principles of management including personnel management, theories of management, and finance are very well covered. The chapter on medical care in the nursing home is very dated, but since the intended audience of the book would not be responsible for medical management, this may not be of great consequence. This is a basic review of principles relative to long-term care. The format is easy to follow and this would be a useful reference text or review text for those in long-term care administration.

Doody Review Services

Reviewer: Lori L. Popejoy, MSN, RN, CS (University of Missouri-Columbia)
Description: With this book the author offers information about the core principles of long-term care administration.
Purpose: The purpose is to explain basic concepts and information essential to long-term care administration.
Audience: The training materials are to be used by long-term care administrators.
Features: Areas associated with long-term management are covered, such as regulations, finance, staffing, personnel, and medical care. This book is written in an easy-to-follow format and is referenced well for the original regulatory sources. Principles of management including personnel management, theories of management, and finance are very well covered. The chapter on medical care in the nursing home is very dated, but since the intended audience of the book would not be responsible for medical management, this may not be of great consequence.
Assessment: This is a basic review of principles relative to long-term care. The format is easy to follow and this would be a useful reference text or review text for those in long-term care administration.

Booknews

Not how to stay in a management position for a long time, but a study guide to help nurses who are training to be administrators in long- term health care pass the National Association of Boards of Examiners licensing examination. Attorney and health-care administration educator Buttaro, with editorial help from his wife, organizes the text according to the five domains of practice established by the licensure: resident care, personnel, financial, environmental, and governance and management. In simple language he explains some of the complexities such as Medicare and Medicaid requirements relating to the physical plant and resident care. He includes topic-specific glossaries but does not indicate pronunciation. He says the work has been used for 25 years, but provides no information about earlier editions. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Rating

3 Stars from Doody

	Acknowledgments
	Introduction
Ch. 1	Governance and Management: Legislation and Regulation	1
Ch. 2	Governance and Management: Community Interrelationships	37
Ch. 3	Governance and Management: Business and Management	49
Ch. 4	Personnel Management	107
Ch. 5	Financial Management	139
Ch. 6	Resident Care Management: Facility Organization	175
Ch. 7	Resident Care Management: Principles of Medical Care	225
Ch. 8	Resident Care Management: Psychology of Resident Care	263
Ch. 9	Environmental Management	279
App. 9-A	Glossary of Environmental Management Terms	291
App. A	Minimimum Data Set (MDS) for Nursing Facility Resident Assessment and Care Screening	293
App. B	Areas from Which NAB Examination Questions Will Be Taken	305
	Index	311
	About the Author	325

Book about: Adobe Creative Suite 3 Design Premium All in One Desk Reference For Dummies or Perfect Digital Photos in a Snap

Public Personnel Systems

Author: Robert D Le

This classic, completely updated work features current experience at the federal level under the Civil Service Reform Act, new issues of employee testing for alcohol and drug abuse, and how to deal with difficult employees. It addresses essential issues facing government and public personnel systems, e.g., patronage and the merit principle, job design, pay and employee benefits, recruitment, career development, and labor—management relations. Legal aspects are emphasized, especially court decisions essential to any professional in the field.

The New Knowledge Management or Managing the Knowledge HRs Strategic Role

The New Knowledge Management: Complexity, Learning, and Sustainable Innovation

Author: Mark W McElroy

'The New Knowledge Management' is the story of the birth of "second-generation knowledge management," told from the perspective of one its chief architects, Mark W. McElroy. Unlike its first-generation cousin, second-generation Knowledge Management seeks to enhance knowledge production, not just knowledge sharing. As a result, 'The New Knowledge Management' expands the overall reach of knowledge management to include "innovation management" for the very first time.

'The New Knowledge Management' introduces the concept of "second-generation knowledge management" to the business community. Mark W. McElroy has assembled a collection of his own essays, written over the past four years, chronicling the development of related thinking in the field.

Unlike first-generation KM, mainly focusing on value derived from knowledge sharing, second-generation thinking formally adds knowledge making to the scope of KM. In this way second-generation KM expands the overall reach of KM to include "innovation management" for the very first time. 'The New Knowledge Management' finally begins to bridge the gap between KM and the field of organizational learning, which up until now have been viewed as miles apart.

* Charts the next generation of knowledge management thinking by the President of KMCI: the leading KM organization
* Expands the overall reach of knowledge management to include "innovation management" for the very first time
* Mark W. McElroy, chief architect of second-generation Knowledge Management, shares his vast experience in a collection of his own essays

Langdon Morris

Even though the field of Knowledge Management is as old as the human intellect, there continue to be marvelous opportunities to define new and important innovations. The distinctions that Mark McElroy offers are just that. What he gives us here are valuable and enduring ideas that help to focus our thinking on what really matters, which is namely the creation of new knowledge of value to the future designs and decisions of the organization. This book is a fine compilation of clear and insightful writings that frame the evolution of contemporary knowledge management, and point us towards the future.

Thomas Petzinger

Mark McElroy is the new guru of Knowledge Management. His articulation of 'second generation' concepts in knowledge management provides the most coherent framework I know of for understanding how information becomes knowledge in organizations. And his application of complexity theory to business organizations ranks with the most rigorous work available. Give this book the time and attention it deserves and it will change how you see your organization.

Leif Edvinsson

A most insightful reading on the evolution of KM. 'The New Knowledge Management' is about sustainable innovation, or life as a social process of continuous renewal. This very rich book also highlights the importance of organisational knowledge, as an important part of organisational sustainability. It is also leading up to social innovation capital as a longitude dimension for extended society innovation.

Verna Allee

'The New Knowledge Management' is a thoughtful and provocative exploration of the many aspects of knowledge in organizations. McElroy challenges some of the popular myths of knowledge management and weaves together a solid and comprehensive framework for knowledge management professionals.

	Foreword
	Preface
	Acknowledgments
	Introduction
Pt. I	The New Knowledge Management
1	Second-Generation Knowledge Management	3
2	Integrating Complexity Theory, Knowledge Management, and Organizational Learning	33
Pt. II	Practice Implications
3	A Framework for Knowledge Management	53
4	Double-Loop Knowledge Management	69
5	Where Does Knowledge Management Belong?	82
6	The Policy Synchronization Method	92
Pt. III	Sustainable Innovation
7	The Principle of Sustainable Innovation	125
8	Managing for Sustainable Innovation	133
9	Sustainable Innovation and the "Learning Drive"	144
Pt. IV	The Economics of Knowledge Management
10	Social Innovation Capital	169
11	Returns on Investment from Knowledge Management	187
App	A Presentation on Second-Generation Knowledge Management	211
	Index	233

Look this: The Edison Gene or The Acne Cure

Managing the Knowledge - HR's Strategic Role

Author: Christina Evans

Whilst there are many books on knowledge management there are few aimed directly at HR practitioners and the critical role that they can play in building a knowledge-centric culture.

This practical book draws on the author's own experience, as well as that of leading-edge Human Resource and Knowledge Management practitioners (including Linda Holbeche, Elizabeth Lank, and David Snowden), each of whom recognise that building a knowledge-centric culture cannot be achieved through technology alone.

It covers areas such as:
* Defining the key ingredients of a knowledge-centric culture
* The changing structures, roles and responsibilities needed to create a knowledge-centric culture
* HR's unique contribution to building a knowledge-centric culture, together with practical steps for getting started on the KM journey and for keeping the momentum going
* Tools and techniques for: opening up a dialogue about why knowledge management is crucial for business and personal success; knowledge mapping; encouraging and facilitating knowledge sharing, as well as ways of identifying key knowledge players
* How to help your organisation reframe its assumptions about learning in the knowledge economy
* How to ensure that your HR practices are knowledge aligned

*Outline the strategic and practical elements of HR's involvement in knowledge management
*Features contributions from Dave Snowden and Elizabeth Lank
*Practical case studies to help create an organizational culture that knows how to mobilize and leverage its knowledge

Growth Inequality and Poverty or Operational Review Workbook

Growth, Inequality, and Poverty: Prospects for Pro-Poor Economic Development

Author: Anthony Shorrocks

The relationship between growth, inequality, and poverty lies at the heart of development economics. This volume draws together many of the most important recent contributions to the controversies surrounding this topic.

Book about: Foods That Harm Foods That Heal or Is It Love or Is It Addiction

Operational Review Workbook: Case Studies, Forms, and Exercises

Author: Rob Reider

Practical, proven tools for conducting successful operational reviews

An operational review evaluates management’s conformity with plans and resource allocations, organizational structure, operating procedures, processes, and controls. In today’s volatile marketplace, organizations must do everything possible to ensure their operations are running most economically and effectively to maximize desired results. In such a competitive environment, operational reviews have become increasingly important. The Operational Review Workbook not only gives readers a better understanding of the concepts behind operational reviews but also enables them to conduct reviews with more confidence and authority.

A companion to Rob Reider’s Operational Review: Maximum Results at Efficient Costs, Third Edition, the Workbook explains the benefits of a review and offers step-by-step guidance through its various stages. In addition to the author’s incisive analysis, this practical guide:

• Includes case studies, checklists, forms, and exercises

• Reinforces the fundamental principles necessary to perform an operational review

• Presents in a step-by-step manner how an operational review should be performed

• Shows how to judge a review’s results and make recommendations to management

• Demonstrates how to use tools and techniques such as financial statement analysis, verification of data accuracy, determination of compliance with laws and regulations, development and understanding of ratio change and trend analysis, use of systems and layout flowcharts, effective interviewing techniques,and preparation and use of survey forms, questionnaires, and checklists

• Integrates operational review concepts with other analytical processes such as benchmarking strategies and activity-based costing principles

The Operational Review Workbook delivers all the tools needed to successfully conduct an operational review of the organization, department, or activity. CEOs, operations management and staff, internal and external consultants and auditors, CFOs and controllers, and other organizational stakeholders will find Reider’s incomparable guide an invaluable addition to their professional libraries.

	Preface	xi
	Introduction	xiii
Chapter 1	Overview of Operational Reviews	1
	Stakeholders	2
	Why Businesses Are in Existence	3
	Businesses a Company Is Not In	4
	Some Basic Business Principles	5
	Criteria for Organizational Growth	7
	Mental Models and Belief Systems	7
	Organizational Criteria Example	9
	Economy, Efficiency, and Effectiveness	12
	Specific Objectives	13
	Specific Purposes	15
	Benefits of Operational Reviews	16
	Operational Review Phases	17
	Operational Review Engagement Development	18
	What Functions to Review	19
	Initial Survey	22
	Case Study: Joe Sorry, Inc.	22
	Case Situation: Leasing Insurance Costs	48
	Review Questions	55
	Suggested Responses	55
Chapter 2	Planning Phase	59
	Information to Be Obtained	60
	Sources of Information	60
	Review of Organizational Planning and Budget Systems	61
	Organizational Structure and the Role of Management	62
	Planning Phase Work Program	63
	Case Study: Joe Sorry, Inc., Planning Phase	63
	Case Situation: Purchase Order Quantity Tolerances	88
	Review Questions	96
	Suggested Responses	100
Chapter 3	Work Program Phase	102
	Benefits of the Operational Review Work Program	103
	Work Program Work Steps	103
	Engagement Control	105
	Case Study: Joe Sorry Company, Work Program Phase	123
	Case Study Situation: Defective Merchandise Returns	124
	Case Study Situation: Equipment Maintenance Review	130
	Review Questions	132
	Suggested Responses	133
Chapter 4	Field Work Phase	135
	Field Work Techniques	136
	Specific Field Work Techniques	137
	Work Papers	161
	Case Study: Joe Sorry Company, Field Work Phase	162
	Case Situation: Clerical Procedures	196
	Review Questions	197
	Suggested Responses	197
Chapter 5	Development of Review Findings	200
	Operational Review Finding Attributes	201
	Operational Review Criteria Standards	202
	Some Possible Types of Causes	203
	Effects of Operational Review Findings: Possible Indicators	204
	Review Findings Development Checklist	206
	Case Study: Joe Sorry Company, Development of Findings	207
	Case Study: Finished Goods Shipments	228
	Case Situation: Shipping and Receiving Procedures	237
	Case Situation: Accounts Receivable and Collections	238
	Review Questions	240
	Suggested Responses	240
Chapter 6	Reporting Phase	243
	Characteristics of Good Reporting	244
	Examples of Reporting Operational Review Results	244
	ABCs of Effective Report Writing	247
	Case Study: Joe Sorry Company, Reporting Phase	248
	Review Questions	283
	Suggested Responses	283

Friday, December 26, 2008

WorkPlace Plus 2 with Grammar Booster or Compensation Decision Making

Workplace Plus 2 with Grammar Booster, Vol. 2

Author: Joan M Saslow

Workplace Plus, an innovative four-level standards-based English course, readies adults for self-sufficiency in the three principal areas of their lives: the workplace, the community, and the home. Workplace Plus integrates the CASAS life skill competencies and SCANS Competencies and Foundation Skills with a complete language syllabus and relevant and practical social language. The new Grammar Booster provides extra practice beyond each lesson.

Workplace Plus 2, by Joan Saslow, is written for high-beginning learners. It rapidly enables them to:

understand spoken and written general employment-related language.
communicate in their own words outside of an English class.
understand the culture and behavioral expectations of their new environment and workplace.

Workplace Plus is correlated to the following national standards: SCANS Competencies and Foundation Skills, CASAS Life Skill Competencies, and EFF Content Standards. All correlations are downloadable from the .

Compensation Decision Making

Author: Thomas Bergmann

This text equips students with a solid understanding of the theories, concepts, and principles behind compensation decision making. The new edition includes updated information about the detailed procedures used in implementation of compensation practices.

Inventory Control or C for Business Programmers

Inventory Control

Author: Sven Axsater

Critical to most organizations in any sector of the economy is the control of material flow from suppliers to customers. The strategic importance of this area, often referred to as Supply Chain Management, is today fully recognized by top management as well as academia. The total investment in inventories is enormous, and the control of capital tied up in raw material, work-in-progress, and finished goods offers, in general, a huge potential for improvement. Scientific methods for production and inventory control can give a significant competitive advantage. Inventory Control deals with different approaches and models that can be used when developing inventory management systems and practices.Today, most companies can realize large savings through improved production and inventory management and one purpose of this book is to describe and explain scientific techniques and hence support and simplify implementation in practice. Another purpose is that the book should be useful as a textbook in various university Courses. Inventory Control satisfies both of these purposes because it covers the very recent advances in inventory theory. For example, new techniques for multi-echelon inventory systems and Roundy's 98 percent approximation are covered, as well as more traditional approaches for forecasting, lot sizing, and determination of safety stocks and reorder points. Other important topics covered are coordinated replenishments of different items and multi-stage ordering systems which include reorder point policies, KANBAN policies and Material Requirements Planning. A thorough understanding of such models and approaches is a prerequisite to successfully applying modern inventory control techniques. The book concludes with a chapter on various practical issues in connection with industrial implementation.

1	Introduction	1
2	Forecasting	7
3	Costs and concepts	43
4	Single-echelon systems : deterministic lot sizing	51
5	Single-echelon systems : reorder points	77
6	Single-echelon systems : integration - optimality	129
7	Coordinated ordering	149
8	Multi-echelon systems : structures and ordering policies	187
9	Multi-echelon systems : lot sizing	221
10	Multi-echelon systems : reorder points	247
11	Implementation	295

Books about:

C++ for Business Programmers

Author: John C Molluzzo

This book provides a highly readable introduction to C++ programming for beginning business programmers. It guides readers through complete and clear descriptions of sample programs, with a wealth of exercises included along the way to help reinforce the important points of each chapter. Throughout the text, a strong emphasis is placed on business applications, rather than those in mathematics or computing. Part I (Basic C++) covers the procedural parts of C++. Part II (Object-Oriented Concepts and Programming) introduces object-oriented ideas through the built-in string class. Part III (Object-Oriented Programming) explores the essential object-oriented ideas through inheritance and polymorphism. For beginning programmers using C++ for business.

Thursday, December 25, 2008

Contemporary Latin America or Politicizing Presidency

Contemporary Latin America

Author: Ronaldo Munck

Fully updated for the new 2nd edition, Contemporary Latin America provides a concise introduction to the region written in an accessible and student-friendly style by a well-known authority. A brief introduction to the historical context, the countries and their peoples provides a backdrop to broad-ranging coverage of contemporary politics, political economy, society and culture and of the prospects of the continent in a changing world

	List of Figures, Tables, Boxes and Maps
	Preface and Acknowledgements
	List of Abbreviations
	Map of Latin America
1	Introduction: Setting and Issues	1
2	Historical Context	23
3	Political Economy	43
4	Governance	62
5	Social Patterns	82
6	Social Movements	101
7	Culture	121
8	International Context	138
9	Conclusion: Futures Imperfect	157
	Recommended Reading	175
	Bibliography	180
	Index	189

Politicizing Presidency: The White House Personnel Office, 1948-1994

Author: Thomas J Weko

"This is the most thorough analysis of the institutional presidency and presidential appointments I've seen and will be the definitive study of the White House Personnel Office for some time to come. Weko is excellent in showing how the decline of parties, the fragmentation of Congress, the proliferation of primaries, the increasing number of interest groups, and the decline of the cabinet are all interrelated and contribute to the growth of the White House staff. A superb book."—James Pfiffner, author of The Modern Presidency

"Weko makes a significant contribution to presidential studies by providing one of the first empirical assessments of 'rational choice institutionalism,' an important new strand in the literature introduced by Stanford's Terry Moe. He offers strong support for Moe's general theory, but also improves it by accounting for the detours along the way attributed to presidential preferences, political necessity, and short-run public concerns. A well-written, well-designed, and carefully argued study."—Joseph A. Pika, coauthor of The Presidential Contest and The Politics of the Presidency

"A fascinating and much-needed account that fills a serious gap in the empirical literature on the presidency and sheds important new light on the presidential power of appointment."—Terry M. Moe, author of The Organization of Interests

Author Biography: Thomas J. Weko is assistant professor in the Department of Politics and Government at the University of Puget Sound.

Logistics Engineering Management or Engineering Management

Logistics Engineering & Management

Author: Benjamin Blanchard

An authoritative exploration of logistics management within the engineering design and development process, this book concentrates on the design, sustaining maintenance and support of systems. Deals with “logistics” from a total systems/life cycle perspective and includes those activities associated with the determination of requirements, the design, development, production, utilization, sustaining maintenance and support, and retirement of systems. Emphasizes the importance of addressing logistics in the early phases of the system life cycle, including: design engineering aspects and design of systems for supportability.

Booknews

A textbook for a course the graduate or undergraduate level, and a resource for practicing professions. Approaches the procurement, flow, transportation, warehousing, and distribution of material from a systems perspective that can be applied in commercial or military contexts and to nearly any category of system, including communications, chemical processing, and electrical power distribution. Includes considerable more material than the previous editions, 1974-1992 to emphasize systems and expand coverage of the life cycle to include system retirement and material disposal. Annotation c. by Book News, Inc., Portland, Or.

	Preface
1	Introduction to Logistics	1
2	Measures of Logistics	36
3	System Engineering Process	97
4	Supportability Analysis (SA)	160
5	Logistics in the Design and Development Phase	228
6	Logistics in the Production/Construction Phase	294
7	Logistics in the Utilization and Support Phase	325
8	Logistics in the System Retirement, Material Recycling, and Disposal Phase	347
9	Logistics Management	352
App. A	System Design Review Checklist	418
App. B	Supplier Evaluation Checklist	433
App. C	Maintenance Task Analysis (MTA)	440
App. D	Analytical Models/Tools	464
App. E	Life-Cycle Cost Analysis (LCCA)	476
App. F	Selected Interest Tables	495
App. G	Normal Distribution Tables	503
	App. H: Selected Bibliography	506
	Index	517

Look this:

Engineering Management: Creating and Managing World Class Operations

Author: Dale W Compton

This book combines management principles and techniques with technical/engineering issues in a single volume. Organizes content around the ten Foundations of World Class Practice that must be followed to reach World Class Status. Topics include goals and objectives, metrics, management's personal commitment, employee involvement, etc. A book useful for managers and management trainees.

Hospitality Information Systems and E Commerce or Reassembling the Social

Hospitality Information Systems and E-Commerce

Author: D V Teson

Up-to-date coverage of how technology impacts management in the hospitality industry

In order to succeed in today's business world, hospitality managers must have a wealth of knowledge when it comes to technology. Hospitality Information Systems and E-Commerce provides this essential information. Covering the technology used in each segment of the hospitality industry - lodging, foodservice, and tourism - this insightful book emphasizes the management decisions necessary to purchase, implement, and execute technology initiatives in a hospitality operation.

Packed with industry examples that illustrate the influence of technology on management and customer service, Hospitality Information Systems and E-Commerce:

• Provides an overview of information technology basics, including computer hardware, software, and networks

• Covers electronic commerce (e-commerce) and its impact on the hospitality industry, as well as how managers can implement successful e-commerce strategies into their business

• Features interviews with information technology professionals in the hospitality industry

• Includes "On the Job" vignettes that show readers how the concepts covered in each chapter translate into the management of a hospitality operation

• Contains a practical glossary of technical terminology

Hospitality Information Systems and E-Commerce offers an in-depth look at how hospitality managers can most effectively use technology to benefit their business, and is a must-have resource for students and professionals seeking to learn more about this cutting-edge topic.

Ch. 1	Understanding hospitality information systems and information technology	3
Ch. 2	Computer hardware for hospitality	25
Ch. 3	Computer software for hospitality	49
Ch. 4	Computer networks and telecommunications for hospitality	71
Ch. 5	Electronic commerce (E-commerce)	93
Ch. 6	E-information and distribution systems	111
Ch. 7	E-business strategies and solutions	129
Ch. 8	Computer reservation systems (CRS) and global distribution systems (GDS)	151
Ch. 9	Property management systems and point-of-sale systems	169
Ch. 10	Accounting control and production systems	195
Ch. 11	Marketing and human resources management systems	223
Ch. 12	Safety, security, and physical plant systems	239

Reassembling the Social: An Introduction to Actor-Network-Theory (Clarendon Lectures in Management Studies Series)

Author: Bruno Latour

Reassembling the Social is a fundamental challenge from one of the world's leading social theorists to how we understand society and the 'social'. Bruno Latour's contention is that the word 'social' as used by Social Scientists has become laden with assumptions to the point where it has become a misnomer. When the adjective is applied to a phenomenon, it is used to indicate a stabilized state of affairs, a bundle of ties that in due course may be used to account for another phenomenon. Latour also finds the word used as if it described a type of material, in a comparable way to an adjective such as 'wooden' or 'steely'. Rather than simply indicating what is already assembled together, it is now used in a way that makes assumptions about the nature of what is assembled. It has become a word that designates two distinct things: a process of assembling: and a type of material, distinct from others. Latour shows why 'the social' cannot be thought of as a kind of material or domain, and disputes attempts to provide a 'social explanation' of other states of affairs. While these attempts have been productive (and probably necessary) in the past, the very success of the social sciences mean that they are largely no longer so. At the present stage it is no longer possible to inspect the precise constituents entering the social domain. Latour returns to the original meaning of 'the social' to redefine the notion and allow it to trace connections again. It will then be possible to resume the traditional goal of the social sciences, but using more refined tools. Drawing on his extensive work examining the 'assemblages' of nature, Latour finds it necessary to scrutinize thoroughlythe exact content of what is assembled under the umbrella of Society. This approach, a 'sociology of associations' has become known as Actor-Network-Theory, and this book is an essential introduction both for those seeking to understand Actor-Network-Theory, or the ideas of one of its most influential proponents.

Wednesday, December 24, 2008

Lecture Notes on Microeconomic Theory or Communist Manifesto

Lecture Notes on Microeconomic Theory: The Economic Agent

Author: Ariel Rubinstein

Lecture Notes in Microeconomic Theory is the first publication of Ariel Rubinstein's lecture notes from the first part of his well-known course in microeconomic theory, which he has taught for fifteen years to first-year graduate students at Tel Aviv, Princeton, and New York universities. The book will be an invaluable supplement to primary textbooks in microeconomic theory. Conveying the style and method of Rubinstein's lectures, it will benefit teachers and research economists as well as students. The book focuses on and provides a critical assessment of models of rational economic agents, and it contains a large number of original problems.

Rubinstein, one of the world's most-respected economics theorists, has made substantial contributions to several fields in economics, particularly game theory. His work is characterized by an unusual combination of deep originality and surprising simplicity. He is probably best known for his contributions to the bargaining problem and, more recently, to bounded rationality.

Book review: Supervisory Management or Military Leadership

Communist Manifesto

Author: Karl Marx

Originally published on the eve of the 1848 European revolutions, The Communist Manifesto is a condensed and incisive account of the worldview Marx and Engels developed during their hectic intellectual and political collaboration. Formulating the principles of dialectical materialism, they believed that labor creates wealth, hence capitalism is exploitive and antithetical to freedom.

This new edition includes an extensive introduction by Gareth Stedman Jones, Britain's leading expert on Marx and Marxism, providing a complete course for students of The Communist Manifesto, and demonstrating not only the historical importance of the text, but also its place in the world today.

	Marx and Engels : a brief chronology	50
	The Communist Manifesto	59
App. A	From Flora Tristan's Tour de France, September 1844	95
App. B	Letter from Engels to Marx, November-December 1846	97
App. C	Engels, draft of a communist confession of faith, 9 June 1847	104
App. D	Marx, "the communism of the Rheinischer Beobachter," September 1847	112
App. E	Communist Journal, No. 1, September 1847	125
App. F	Engels, "principles of communism," late October 1847	137
App. G	Letter from Engels to Marx, 23-24 November 1847	157
App. H	Engels, "on the history of the communist league," 1885	160
App. I	Engels, "the labour movement in America." : preface to the American edition of The condition of the working class in England, 26 January 1887	180
App. J	Engels, "notes on my journey through America and Canada," late September 1888	189
App. K	Engels, "impressions of a journey round America," late September 1888	192
App. L	Manifestoes	195

Power Struggle or The Resilient Enterprise

Power Struggle: World Energy in the Twenty-First Century

Author: John R Moroney

Can catastrophic climate change in this century be averted without strangling the world economy and global aspirations for improved living standards, which depend on the continuing prominence of fossil fuels in the 21st century? Power Struggle: World Energy in the Twenty-First Century argues that it can. The solution to the dilemma, says Professor Moroney, lies in the commercial development of zero-emission coal plants. Half of all human CO2 emissions originate in 8,000 electric power plants, refineries, steel mills, and other manufacturing facilities around the world. The technology is at hand to capture the CO2 emissions from these big plants and store them permanently and harmlessly in geological traps and the deep ocean instead of releasing them into the atmosphere. Numerous carbon capture and storage technologies are in various stages of experimentation and small-scale demonstrations. Although large-scale storage operations are not yet in place anywhere, coal-fired power plants with near-total capture of CO2 emissions will become operational in the U.S. and Western Europe as early as 2012. A second key theme in Power Struggle is that unconventional oil and gas are feasible long-term substitutes for conventional oil and gas. A third key contribution of Power Struggle is to demonstrate the tight coupling between energy per capita and real standards of living.

Robert Eagan - Library Journal

In this solid, if pedestrian, survey of world energy issues, Moroney (economics, Texas A&M Univ.) argues that oil, natural gas, and coal-fuels now representing 85 percent of all energy consumed around the globe-will continue to dominate despite predicted depletion of world reserves. Renewable energy solutions are largely discounted here, and conservation measures are not mentioned. Moroney worries about radioactive waste storage from nuclear power plants, yet he puts great faith in the development of capture-and-storage technologies of CO2 fossil-fuel emissions. The author's claim that his text is fit for "nonspecialized adult audiences" seems accurate. For larger collections.

The Resilient Enterprise: Overcoming Vulnerability for Competitive Advantage

Author: Yossi Sheffi

Gold Award Winner for Business and Economics in the 2005 ForeWord Magazine Book of the Year Awards

What happens when fire strikes the manufacturing plant of the sole supplier for the brake pressure valve used in every Toyota? When a hurricane shuts down production at a Unilever plant? When Dell and Apple chip manufacturers in Taiwan take weeks to recover from an earthquake? When the U.S. Pacific ports are shut down during the Christmas rush? When terrorists strike? In The Resilient Enterprise, Yossi Sheffi shows that companies' fortunes in the face of such business shocks depend more on choices made before the disruption than they do on actions taken in the midst of it--and that resilience benefits firms every day, disaster or no disaster. He shows how companies can build in flexibility throughout their supply chains, based on proven design principles and the right culture--balancing security, redundancy, and short-term profits. And he shows how investments in resilience and flexibility not only reduce risk but create a competitive advantage in the increasingly volatile marketplace.

Sheffi describes the way companies can increase security--reducing the likelihood of a disruption--with layered defenses, the tracking and analysis of “near-misses,” fast detection, and close collaboration with government agencies, trading partners, and even competitors. But the focus of the book is on resilience--the ability to bounce back from disruptions and disasters--by building in redundancy and flexibility. For example, standardization, modular design, and collaborative relationships with suppliers (and other stakeholders) can help create a robust supplychain. And a corporate culture of flexibility--with distributed decision making and communications at all levels--can create a resilient enterprise.

Sheffi provides tools for companies to reduce the vulnerability of the supply chain they live in. And along the way he tells the stories of dozens of enterprises, large and small, including Toyota, Nokia, General Motors, Zara, Land Rover, Chiquita, Aisin Seiki, Southwest Airlines, UPS, Johnson and Johnson, Intel, Amazon.com, the U.S. Navy, and others, from across the globe. Their successes, failures, preparations, and methods provide a rich set of lessons in preparing for and managing disruptions.

Additional material available at TheResilientEnterprise.com

Supervision in the Hospitality Industry or Software Project Management

Supervision in the Hospitality Industry

Author: Jack E Miller

Guidelines to becoming a winning manager in the foodservice and hotel industries

Successful managers effectively use theory, practice, and experience to lead their staffs. Supervision in the Hospitality Industry provides comprehensive coverage of the principles, theories, human relations techniques, and decision-making skills that are required to manage a workforce to profitable results. Along with updated material in each chapter and a variety of training activities for real-world simulation, this Fourth Edition is the complete guide to managing in the hospitality industry.

It takes a lot of savvy to manage a thriving hospitality business. Managers must satisfy obligations to owners, customers, and employees, while maintaining a positive work climate, developing job expectations, disciplining marginal employees, and addressing workplace diversity. Methods for achieving these goals as well as for communicating effectively, planning, organizing, and maintaining a management point of view are reinforced through quizzes, exercises, self-assessments, simulations, case studies, role-playing, and journal writing.

Supervision in the Hospitality Industry, Fourth Edition is the complete guide for students in culinary and hospitality programs, as well as foodservice professionals and chefs.

Interesting book: The Babytalk Insiders Guide to Your Babys First Year or Japanese Women Dont Get Old or Fat

Software Project Management: A Unified Framework

Author: Walker Royc

Software Project Management presents a new management framework uniquely suited to the complexities of modern software development. Walker Royce's pragmatic perspective exposes the shortcomings of many well-accepted management priorities and equips software professionals with state-of-the-art knowledge derived from his twenty years of successful from-the-trenches project management experience.

This book provides a clear and provocative discussion of the economics, metrics, and management strategies needed to plan and execute a software project successfully. Royce discusses-with refreshing candor-some of the fads, follies, and excesses of the software industry, clearly differentiating proven techniques from obsolete methods. Paired with this insightful examination are compelling arguments for new management approaches that are sure to stimulate debate. The relative impacts of these new techniques are quantified through simple economic analyses, common sense, and anecdotal evidence. The resulting framework strikes a pragmatic balance between theory and practice that can be readily applied in today's challenging development environment. An extensive case study of a large-scale, million-line project-deployed successfully on schedule and under budget using these techniques-further illustrates their application.

Software Project Management provides the software industry with field-proven benchmarks for making tactical decisions and strategic choices that will enhance an organization's probability of success.

This book includes:

Top ten principles for modern software management
Strategies for smoothly transitioning an organization to modern processes and technologies (such as Rational's Unified process)
Methods for keeping software engineering teams motivated and effectively prioritized
Insight into how technology, people, and economics impact project management.
Metrics and forecasting guidance for project costs, schedules, and quality control

AUTHORBIO: Walker Royce is a Vice President and General Manager at Rational Software Corporation. During the past two decades at Rational and TRW, he has performed in roles ranging from coder, designer, integrator, cost estimator, and trainer to software architect, R&D manager, product manager, and project manager.

From the backcover.

Dr. Dobb's Electronic Review of Computer Books - Gregory V. Wilson

Dancing Around the Problem

If you're like me, you had to wade through at least one dry, and apparently irrelevant, software engineering text at college. Well, guess what? You'll probably have to do it again a couple of years from now. If you do, you might want to check out the books reviewed below.

Every software developer I know believes that the Year 2000 bug is going to cause some degree of chaos. The debate tends to focus on how much, but I'm more interested in what will happen to our profession afterward. With millions of voters screaming about missing social security checks and driver's licenses that can't be renewed, politicians will want quick, tidy solutions.

I therefore predict that within a year or two there will be new laws in most jurisdictions requiring programmers to demonstrate that they meet certain professional standards in order to bid on large government contracts. And where will those standards come from? My best guess is that the top practices of the time, or at least practices with large advocacy groups, will be adopted wholesale. It really won't matter whether UML (for example) is the "right" notation for object-oriented design. It will be in the right place, at the right time, and we will all have to choose between using it, or letting big (and profitable) contracts pass us by.

All of which brings me to the first of this review's two books. Kim Caputo started on the Burroughs side of Unisys, which typically used many small teams to develop software. There was little process, and teams succeeded or failed based almost entirely on the strengths or weaknesses of their members. In contrast, the Sperry side of Unisys had lots of process documentation, but as the merged company's business changed, that documentation was becoming shelfware.

Walker Royce's Software Project Management, on the other hand, is a more traditional, but also somewhat iconoclastic, book. The introduction to Part I is a good indicator of Royce's approach:

"In the past 10 years, I have participated in the software process improvement efforts of several Fortune 500 companies. Typical goals of these efforts are to achieve a 2X, 3X, or 10X increase in productivity, qualtiy, time to market, or…all three…The funny thing is that many of these organizations have no idea what X is, in objective terms."

Royce's thesis is that many current software management practices are tied to archaic technologies and techniques. His book therefore focuses on what we should keep doing, what we should change, and why. For example, Chapter 4 is a point-by-point discussion of the points raised in Alan Davis's influential article "Fifteen Principles of Software Engineering." Royce argues that some of Davis's principles, such as evaluating design alternatives before starting construction, are anchored in the discredited waterfall model, and may actually be counter-productive in a world where iterative development is done using commodity components.

Similarly, Royce is sceptical about the benefits of code inspections, believing both that modern tools allow automated testing through the project lifecycle, and that code inspections are usually so boring that they are inevitably superficial. Perhaps his most challenging statement is that you shouldn't plan to throw this process away. Instead, you should plan to evolve your product.

Unfortunately, some of the middle chapters are bogged down with descriptions of management sets, requirements sets, and so on. These chapters discuss how the various bits and pieces of managementaria relate to one another, without actually describing what they are. For someone like me, who has never worked on a 100-person, multiyear project, it's all a bit opaque.

Despite that, I think Royce's book is worth reading, primarily because it challenges received wisdom. I came away feeling that he had tried many things, and had thought long and hard about why some approaches worked and some didn't. I believe we're all going to have to do that in about a year's time, and I recommend this book to anyone who wants to get an early start.

	List of Figures
	List of Tables
	Foreword
	Preface
Pt. I	Software Management Renaissance	1
Ch. 1	Conventional Software Management	5
Ch. 2	Evolution of Software Economics	21
Ch. 3	Improving Software Economics	31
Ch. 4	The Old Way and the New	55
Pt. II	A Software Management Process Framework	69
Ch. 5	Life-Cycle Phases	73
Ch. 6	Artifacts of the Process	83
Ch. 7	Model-Based Software Architectures	109
Ch. 8	Workflows of the Process	117
Ch. 9	Checkpoints of the Process	125
Pt. III	Software Management Disciplines	135
Ch. 10	Iterative Process Planning	139
Ch. 11	Project Organizations and Responsibilities	155
Ch. 12	Process Automation	167
Ch. 13	Project Control and Process Instrumentation	187
Ch. 14	Tailoring the Process	209
Pt. IV	Looking Forward	221
Ch. 15	Modern Project Profiles	225
Ch. 16	Next-Generation Software Economics	237
Ch. 17	Modern Process Transitions	247
Pt. V	Case Studies and Backup Material	255
App. A	The State of the Practice in Software Management	259
App. B	The COCOMO Cost Estimation Model	265
App. C	Change Metrics	283
App. D	CCPDS-R Case Study	299
App. E	Process Improvement and Mapping to the CMM	363
	Glossary	391
	References	397
	Index	401

Tuesday, December 23, 2008

Corporate and White Collar Crime or Creating Breakthrough Ideas

Corporate and White Collar Crime: Cases and Materials

Author: Kathleen F Brickey

In this eagerly awaited Second Edition, distinguished scholar Kathleen Brickey thoroughly updates her superbly written, comprehensive casebook CORPORATE AND WHITE COLLAR CRIME: Cases and Materials to keep pace with this fast—moving area.

Logically organized, the book begins with two chapters that explore the theories under which criminal liability is imposed on corporations and individuals. From there, Brickey addresses the basic principles of criminal liability and systematically examines the major federal statutes commonly invoked in prosecution. Topics range from mail fraud, perjury, and obstruction of justice to bribery, RICO, tax crimes, and workplace death and injury. For each crime, Professor Brickey focuses on the basic principles of corporate and criminal liability and the major cases involved.

The Second Edition includes:

increased coverage of RICO, including new developments at the Surpreme Court level and reform efforts in Congress

important new Supreme Court decisions, including National Organization for Women v. Scheidler, Reves v. Ernst & young, and Alexander v. United States

an extensively revised conspiracy chapter

coverage of the first corporate death sentence case under the Federal Sentencing Guidelines for Organizations

an expanded chapter on environmental crimes, including material on the knowing endangerment provision of the Clean Water Act, the Clean Air Act, and CERCLA

Brickey enhances student understanding through problems, case studies, and excerpts from articles that illustrate the context of the issues. In addition, a statutory supplement accompanies the casebook.

New interesting book: We Shall Overcome or The Bin Ladens

Creating Breakthrough Ideas: The Collaboration of Anthropologists and Designers in the Product Development Industry

Author: Susan Squires

Reveals how research, design, and development firms are actively recruiting social scientists, as ethnographic research becomes more central to the creation of new products and services for U.S. and global markets.

	Foreword: Ethnography, Design, and Customer Experience: An Anthropologist's Sense of It All
	Introduction: The Growing Partnership between Research and Design
Pt. I	Converging Professions	1
1	Managing for Breakthroughs: A View from Industrial Design	3
2	Behavioral Scientists Enter Design: Seven Critical Histories	17
Pt. II	Creating Collaborative Cultures	45
3	Designing Collaborative Corporate Cultures	47
4	Collaborative Work: Integrating the Roles of Ethnographers and Designers	71
5	Team Roles in the Design Process: Living with and Creating Legacies that Benefit Design	91
Pt. III	Emerging Collaborative Processes	101
6	Doing the Work: Customer Research in the Product Development and Design Industry	103
7	A Client's Perspective on User-Centered Design	125
8	Communicating with Clients	147
9	Anthropology and Industrial Design: A Voice from the Front Lines	161
10	Semiotics as Common Ground: Connecting the Cultures of Analysis and Creation	175
Pt. IV	Conclusion: The Future of Design	197
11	Conclusion: Toward an Integrative Design Discipline	199
	Postscript: Designing Ethnography	215
	Index	221
	Contributors

Inside the Technical Consulting Business or Investment Banking

Inside the Technical Consulting Business: Launching and Building Your Independent Practice

Author: Harvey Kay

Join the thousands of professionals who have already gotten Inside the Technical Consulting Business — and discover how to channel your technical know-how into an exciting career as an independent consultant. This Third Edition of Harvey Kaye's bestselling guide gives you the focused, no-nonsense help you need to start and run your own consulting practice in today's ultracompetitive environment. What's inside: Setting up your consulting business. The lowdown on finances, record-keeping, office space, taxes, and choosing the form of business organization that's right for you.

Insider's guide to proposals and contracts. Gives plenty of examples to use in your own consulting practice.

Marketing secrets your boss never told you. Tips on creating demand for your services and keeping your clients coming back for repeat business.

PLUS ALL-NEW MATERIAL ON:

Creating your personal strategic marketing plan. A step-by-step guide to developing and maintaining your competitive edge.
Learn from the pros. "Meet the Pros" interviews show how successful consultants handled some of the very problems you're likely to encounter.
Building successful client relationships. The inside scoop on keeping clients happy while protecting your own professional interests.
The technical challenges of consulting. A consultant's primer on problem-solving, coping with the information explosion, and organizing for maximum productivity.

Booknews

A guide for engineers who want to off someone else's treadmill and start their own. Explores marketing, contracts, billing, taxes, office space, planning and evaluation, and some strategies. Emphasizes that the idea is not a get-rich-quick scheme, but a way of reshaping an engineer's professional career. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Kaye

"Inside The Technical Consulting Business" gave me the information I needed to step out on my own after being told (at 55 years of age) that there weren't any projects for my talents, which wasn't true. Your book helped boost my confidence that I could make it as an independent consultant. --Lawrence King, letter "Inside The Technical Consulting Business" is an outstanding book for anyone who is thinking of going into consulting. Harvey Kaye shares his experience as a practicing consultant in what works and what doesn't. This book will save the novice much time and grief on the way to a successful practice. --James A. Lacy, P.E., letter I have just finished reading--no, studying--your book. It is by far the most useful of many materials which I have been devouring recently. --Mike Lockwood, letter The book is a good read because it is transparently honest and leaves little unsaid about the problems which are universal in setting up a consultancy. --Sir Frederick Warner, Review in The Chemical Engineer (Great Britain) It is refreshing to find a book with as many clear and practical hints that can benefit consultants and non-consultants alike. --Clifford Sellie, Review in Industrial Engineering Kaye's practical down-to-earth advice is presented in a very readable style. He explains his points well, using analogies, humor, and personal experience to illustrate. --Karen Olander, Review in PV Voice Magazine

	Preface
	Acknowledgments
1	How to Leave Your Career Problems Behind	1
2	Defining Your Own Business Identity	11
3	Who Becomes a Consultant?	20
4	Three Fundamental Truths of Technical Marketing	31
5	Marketing Secrets Other Consultants Won't Tell You	42
6	Your Blueprint for Marketing Success	69
7	The Sales Meeting	92
8	Proposals and Contracts	126
9	Billing Rates	154
10	Projecting a Professional Image	169
11	Dealing with the Client	181
12	Financing a New Consulting Practice	198
13	Setting Up Your Business	214
14	Office Space and Stationery Needs	243
15	Goals and Planning for the Future	261
16	The Technical Challenges of Consulting	280
17	Decision Making	298
18	Making the Transition	308
19	Playing Your Game	320
	Epilogue	339
	Appendix: Case Study	343
	Suggested Reading List	353
	Index	361

New interesting book: How to Read a French Fry or Remembrance of Things Paris

Investment Banking: Institutions, Politics, and Law

Author: Alan D Morrison

Investment Banking: Institutions, Politics, and Law provides an economic rationale for the dominant role of investment banks in the capital markets, and uses it to explain both the historical evolution of the investment banking industry and also recent changes to its organization. Although investment decisions rely upon price-relevant information, it is impossible to establish property rights over it and hence it is very hard to coordinate its exchange. The authors argue that investment banks help to resolve this problem by managing "information marketplaces," within which extra-legal institutions support the production and dissemination of information that is important to investors. Reputations and relationships are more important in fulfilling this role than financial capital.
The authors substantiate their theory with reference to the industry's evolution during the last three centuries. They show how investment banking networks were formed, and identify the informal contracts that they supported. This historical development points to tensions between the relational contracting of investment banks and the regulatory impulses of the State, thus providing some explanation for the periodic large-scale State intervention in the operation of capital markets. Their theory also provides a technological explanation for the massive restructuring of the capital markets in recent decades, which the authors argue can be used to think about the likely future direction of the investment banking industry.

Health Management Information Systems or Handbook of Marketing

Health Management Information Systems: Methods and Practical Applications

Author: Joseph K H Tan PhD

This book provides a general overview of health management information systems for students in graduate level and upper—level undergraduate programs in health administration. Health Management Information Systems is also appropriate for health information systems and mangement professionals. This text looks at the needs of the entire health care industry. Information, practical examples, and case studies from the many facets of the health care industry (hospitals, HMO's IPAs, long—term care facilities, home health agencies, etc.) are included. Instructor's manual, learning objectives, case examples, summaries, and problems are included.

Doody Review Services

Reviewer: LouAnn Schraffenberger, RHIA, CCS, CCS-P (Univ of Illinois at Chicago School of Biomed & Health Info Mgmt)
Description: This second edition provides an overview of how information systems are being used in today's healthcare industry.
Purpose: This book examines the strengths and weaknesses of many information systems in use today. The author uses system theory and the systems perspective to examine data systems and subsystems and system development methodologies.
Audience: The audience includes practitioners in health information management and technology positions as well as students of health management information systems theory. The author is a well-respected professor at the University of British Columbia. Chapter contributors are healthcare practitioners and professors in health management systems and information technology positions.
Features: Key revisions in this second edition include a more practice-based approach, the use of scenarios at the start of each chapter, revision of entire chapters to fill the need for an expanded knowledge and understanding of issues affecting the strategic, tactical, and operational implementation of a health management information system (HMIS). The five major parts are an overview of HMIS, building HMIS information architecture, integrating HMIS technology architecture, issues related to managing HMIS domain and control architecture, and HMIS case studies.
Assessment: The streamlining and integration of related concepts from various chapters in the previous edition makes this second edition an all new book. There is a good mixture of information management technology with domain and control architecture. The editor and authors write based on real life experiences and use them to illustrate HMIS applications in healthcare facilities. The book is a comprehensive text for the classroom, but just as easily it can serve as a vital reference for the HMIS professional.

Booknews

A textbook for students going into health-care management, explaining the current technologies being used to process information in the field. In his revision of the 1995 first edition, Tan (health policy and management, U. of British Columbia) uses a more practice-based approach, adds scenarios to improve the understanding of concepts, provides case studies at the end of each chapters, and streamlines and integrates related concepts. The case studies are contributed by other professionals and academics, most from the US. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Rating

3 Stars from Doody

Handbook of Marketing, Vol. 0

Author: Barton Weitz

Now available for review in the NEW Paperback Edition! 1-4129-2120-1

"This book is ideally suited for doctoral students . . . all chapters offer well-developed summaries of research in the particular field and guidance on future research."
--CHOICE

The Handbook of Marketing presents a major retrospective and prospective overview of the field of marketing, and provides a landmark reference at a time when many of the traditional boundaries and domains within the marketing discipline have been subject to change.

The Handbook frames, assesses and synthesizes the work in the field and helps to define and shape its current and future development. It includes contributions from leading scholars in the field, and the input of an international and extremely distinguished advisory board of marketing academics.

The Handbook of Marketing will be invaluable to advanced undergraduates, graduate students and academics in marketing.

"The Handbook of Marketing is different... that Barton Weitz and Robin Wensley are its editors should suggest something out of the ordinary. A glance at the contributors (e.g., Wilkie. Webster, Day, Shocker, Keller, Hauser, Winer, Stewart. Parasuraman. Zeithaml) puts the matter to rest. The Handbook is an extraordinary effort. The blurb on the dust jacket is an understatement-the "Handbook will be invaluable to advanced undergraduates, graduate students, academics, and thoughtful practitioners in marketing"-the book is far more than that..... in short, the Handbook is probably invaluable to all academic researchers"

-- JOURNAL OFMARKETING

"Handbook of Marketing is a rich compilation of thorough reviews in the field of marketing management. The editors have selected premier marketing scholars and have given them the opportunity to examine their area of expertise in a format much less confining than those provided by the major journals in the field. The authors have taken this opportunity and have done an outstanding job not only of reviewing and structuring the extensive body of thought in many major areas of marketing management but also of providing valuable suggestions for further research. They have brought together major contributions from the field of marketing and from other related disciplines. I strongly encourage marketing scholars to consider Handbook of Marketing. The text will certainly appeal to those with interests in marketing management; it may also be useful to those who are more focused on methodological issues but interested in topics that need additional, rigorous investigation.... In summary, Weitz and Wensley should be congratulated for the excellent work in developing Handbook of Marketing. The book fills a major void in the marketing literature on marketing management and will serve the discipline for many years to come"

--JOURNAL OF MARKETING RESEARCH

Introduction - Barton A Weitz and Robin Wensley PART ONE: INTRODUCTION Marketing's Relationship to Society - William L Wilkie and Elizabeth S Moore A History of Marketing Thought - D G Brian Jones and Eric H Shaw Role of Marketing and the Firm - Frederick E Webster Jr PART TWO: MARKETING STRATEGY Marketing Strategy and Theories of the Firm - George S Day and Robin Wensley Determining the Structure of Product-Markets - Allan D Shocker
Practices, Issues and Suggestions Competitive Response and Market Evolution - Hubert Gatignon and David Soberman PART THREE: MARKETING ACTIVITIES Branding and Brand Equity - Kevin Lane Keller Product Development - Ely Dahan and John R Hauser
Managing a Dispersed Process Channel Management - Erin Anderson and Anne T Coughlan
Structure, Governance and Relationship Management Salesforce Management - Sönke Albers
Compensation, Motivation, Selection and Training Pricing - Chezy Ofir and Russell S Winer
Economic and Behavioral Models Marketing Communications - David W Stewart and Michael A Kamins Sales Promotion - Scott A Neslin Understanding and Improving Service Quality - A Parasuraman and Valerie A Zeithaml
A Literature Review and Research Agenda PART FOUR: MARKETING MANAGEMENT Individual Decision-Making - J Edward Russo and Kurt A Carlson Allocating Marketing Resources - Murali K Mantrala Marketing Decision Support and Intelligent Systems - Eric M Eisenstein and Leonard M Lodish
Precisely Worthwhile or Vaguely Worthless?
PART FIVE: SPECIAL TOPICS Global Marketing - Johny K Johanson
Research on Foreign Entry, Local Marketing, Global Management Services Marketing and Management -Steven M Shugan
Capacity as a Strategic Marketing Variable Marketing in Business Markets - Hеkan Hеkansson and Ivan Snehota Marketing and the Internet - Patrick Barwise, Anita Elberse and Kathy Hammond PART SIX: CONCLUDING OBSERVATIONS Concluding Observations - Robin Wensley and Barton A Weitz

Monday, December 22, 2008

Security Law and Methods or The Blackwell Guide to Business Ethics

Security Law and Methods

Author: James Pastor

Security Law and Methods examines suggested security methods designed to diminish or negate the consequence of crime and misconduct, and is an attempt to understand both the legal exposures related to crime and the security methods designed to prevent crime. The clear and concise writing of this groundbreaking work, as well as its insightful analysis of specific cases, explains crime prevention methods in light of legal and security principles.

Divided into five parts, Security Law and Methods discusses the topics of premises liability and negligence, intentional torts and claims, agency and contract based claims, legal authority and liability, and the subject of terrorism. It also offers an evocative look at security issues that may arise in the future. The book serves as a comprehensive and insightful treatment of security, and is an invaluable addition to the current literature on security and the law.

* Contains clear explanations of complicated legal concepts
* Includes case excerpts, summaries, and discussion questions
* Suggests additional research and relevant cases for further study

PART ONE: Premises Liability & Negligence
Chapter 1-INTRODUCTION
Chapter 2-NEGLIGENT EMPLOYMENT
Chapter 3-INVESTIGATIVE CASES & METHODS

PART TWO: Intentional Torts & Claims
Chapter 4-TORTS OF PHYSICAL NATURE
Chapter 5-TORTS OF PERSONAL NATURE
Chapter 6-WORKPLACE VIOLENCE CASES & METHODS
Chapter 7-SEXUAL HARASSMENT

PART THREE:Agency & Contracts
Chapter 8-AGENCY & RELATED THEORIES
Chapter 9-CONTRACTS

PART FOUR:Legal Authority & Liability
Chapter 10-OFF-DUTY POLICE
Chapter 11-SPECIAL POLICE & PRIVATE SECURITY

PART FIVE: TERRORISM & FUTURE ISSUES
Chapter 12-TERRORISM CASES
Chapter 13-TERRORISM STATUTES & INDICATORS
Chapter 14-CONCLUSIONS & FUTURE ISSUES

Book about: Best Ever Wheat and Gluten Free Baking Book or Magic Menus for People with Diabetes

The Blackwell Guide to Business Ethics

Author: Norman E Bowi

The Blackwell Guide to Business Ethics, written by international experts in the field, acquaints the reader with theoretical and pedagogical issues, ethical issues in the practice of business and exciting new directions in the field.

Hellish hymns from Amphetamine Heaven...These people are witty and they are grand, they do terrible things and make awful remarks. Ombine is an East Village prima donna, a hoarder of gossip. He is filthy, but he is funny....The characters of "a" represent the bizarre new class, untermenschen's prefigurations of the technological millenium. -- The New York Review of Books

Microeconomics or Global Transformations

Microeconomics: Principles, Problems, and Policies/DiscoverEcon with Paul Solman Videos (DVD/CD-ROM)

Author: Campbell R McConnell

The proven and popular Microeconomics has been made even tighter and smoother for its 16th edition. A DVD features bestselling DiscoverEcon software and two videos with Paul Solman of PBS. New topics include the economics of the war on terrorism, China's rapidly emerging economy, recent accounting misconduct, and more. Two bonus chapters available on the Web provide additional, specialized information.

Go to: Event Marketing or The Art and Science of Negotiation

Global Transformations: Anthropology and the Modern World

Author: Michel Rolph Trouillot

"Michel-Rolph Trouillot gives us a splendid statement of new possibilities for anthropology. He leads anthropologists away from the 'savage slot' with which the discipline perforce began and toward a rejuvenated moral optimism that will critically engage with the West and the emerging global order. Trouillot's brilliance takes us beyond both a superficial denunciation of Western domination and a knee-jerk political correctness."--Richard G. Fox, Wenner-Gren Foundation for Anthropological Research"As in much of his previous writing, Trouillot enlightens us here by broadening the context for understanding large-scale processes, such as globalization and the functioning of the world system. By insisting that we test each word in our code--including such terms as 'the West'--against those realities which it may obscure or conceal, he helps to bring the darkened half of the world into brighter light. In this broadening of the field of play, the author makes an eloquent plea for more history--one might even say for more serious history. But his book is also a plea for more serious fieldwork, based on a methodology that is distinctively (though not uniquely) anthropological. In its own way, then, this book is a gauntlet thrown down to challenge familiar ways of knowing. Its innovativeness rests partly upon urging us to do what we had been doing before--but to do it more thoroughly, more honestly. Trouillot's gift for sketching an emergent synthesis, which draws repeatedly on the asking of harder questions, comes through. Above all, he makes us think."--Sidney W. Mintz

	Acknowledgments
	Introduction	1
Ch. 1	Anthropology and the Savage Slot: The Poetics and Politics of Otherness	7
Ch. 2	North Atlantic Fictions: Global Transformations, 1492-1945	29
Ch. 3	A Fragmented Globality	47
Ch. 4	The Anthropology of the State in the Age of Globalization: Close Encounters of the Deceptive Kind	79
Ch. 5	Adieu, Culture: A New Duty Arises	97
Ch. 6	Making Sense: The Fields in which We Work	117
	Notes	141
	Bibliography	157
	Index	173

Logistics Management and Strategy or World Class Manufacturing Casebook

Logistics Management and Strategy: Competing through the Supply Chain

Author: Alan Harrison

Harrison: Logistics Management and Strategy 3e

A concise, applied and strategic introduction to the subject of logistics and supply chain management, perfect for modern managers or students of logistics and supply chain management.

Logistics and supply chain management continue to transform the competitive landscape and have become one of today’s key business issues. This third edition of Logistics Management and Strategy continues to take a practical, integrated and international approach to logistics and includes the very latest research to reflect the innovative and exciting developments in this subject area.

A clear framework guides the reader through the four parts of the book, covering:
• an introduction to logistics and its contribution to competitiveness and value creation,
• leveraging logistics operations within the context of the customer,
• supplier partnerships, interfaces and the challenges of integration,
• leading-edge thinking in logistics and the future challenges ahead.

New to this edition...
• more on reverse logistics together with green, ethical and CSR issues
• revised chapters on supply chain planning and control and on agility
• fully revised final chapter ties in the future challenges facing logistics more closely with the rest of the book

Every chapter features case studies with study questions, activities and end of chapter discussion questions to help students explore logistical concepts in operational detail. Teaching support notes and PowerPoint slides for lecturers can be downloaded from the book’s website at www.pearsoned.co.uk/harrison

'Well writtenand contains a wealth of valuable ideas and concepts.' – Dr Jan de Vries, University of Groningen

'Very up-to-date, both in terms of its conceptual framework and the topics covered. Remarkably clear and easy to read.' – Dr Tony Whiteing, University of Huddersfield

Alan Harrison is Professor of Operations and Logistics at Cranfield School of Management, and Director of Research at The Cranfield Centre for Logistics and Supply Chain Management.

Remko van Hoek is Professor of Supply Chain Management at The Cranfield Centre for Logistics and Supply Chain Management. He is also Vice President Procurement at Nuon in the Netherlands.

Look this: Pumpkins and Squashes or Backyard Grilling

World Class Manufacturing Casebook: Implementing JIT and TQC

Author: Richard J Schonberger

This casebook contains 26 cases that let students of WCM concepts solve actual JIT and TQC implementation problems in a wide variety of manufacturing and corporate settings.

Sunday, December 21, 2008

Structure in Fives or Supervision

Structure in Fives: Designing Effective Organizations

Author: Henry Mintzberg

Here's a guide that shows managers how to choose the best organizational design for their business from five basic structures identified by the author. In it readers will discover how to avoid typical mistakes, especially those pertaining to conflict among different divisions.

	A Note to the Reader
1	Foundations of Organization Design	1
2	Designing Individual Positions	25
3	Designing the Superstructure	45
4	Fleshing Out the Superstructure	73
5	Untangling Decentralization	95
6	Fitting Design to Situation	121
7	Design as Configuration	151
8	The Simple Structure	157
9	The Machine Bureaucracy	163
10	The Professional Bureaucracy	189
11	The Divisionalized Form	215
12	The Adhocracy	253
13	Beyond Five	283
	Bibliography	299
	Index	305

New interesting textbook: Chocolate and Zucchini or Simple Indian Cookery

Supervision: Key Link to Productivity

Author: Leslie W Ru

Its clear writing style and practical emphasis make Supervision a clear winner in a crowded field. Reflecting their emphasis on productivity,the authors have included an applications section at the end of every chapter to encourage students to apply the concepts learned in the chapter.

Ethical Issues in Professional Life or Pocket Guide to Public Speaking

Ethical Issues in Professional Life

Author: Callahan

When (if ever) may a professional deceive a client for the client's own good? Under what conditions (if any) is whistle-blowing morally required? These are just some of the questions that scholars as diverse as Michael D. Bayles, Thomas Nagel, Sissela Bok, Jessica Mitford, and Peter A. French confront in this stimulating anthology. Organized around philosophical issues such as the moral foundations of professional ethics, models of the professional-client relationship, deception, informed consent, privacy and confidentiality, professional dissent, and professional virtue, the volume illuminates the complex ethical issues that arise in journalism, law, health care, counseling, education, engineering, business, politics, and social science research. A variety of pedagogic aids including clear introductions to and study questions for each set of readings, concrete cases designed to focus discussion, and an appendix on preparing cases and position papers, make the text invaluable for both students and teachers of professional ethics.

Interesting book: Practical Business Math Procedures or Economic Analysis of Property Rights

Pocket Guide to Public Speaking

Author: William Sanborn Pfeiffer

Pfeiffer's Pocket Guide to Public Speaking shows you how to prepare and deliver all types of oral presentations. By following its clear, practical guidelines, you will learn to:

Research your audience and topic
Organize informative, persuasive, and occasional speeches
Use graphics to enhance your presentation
Deliver the speech with enthusiasm and clarity
Overcome nervousness

This Pocket Guide applies to both academic and on-the-job situations. It shows you how to become a competent speaker—even a great one—by following the "3 P's" of oral communication:

Prepare carefully
Practice often
Perform with enthusiasm

You'll never need another book to help you with one of the most important parts of your job—public speaking.

	Preface
Chapter 1	Overview of Public Speaking	1
	SLMR ("slimmer") Speech Model	2
	Speaker	3
	Listener	3
	Message	4
	Response	4
	Speech Types: Based on Delivery Method	5
	Verbatim	5
	Memorized	6
	Extemporaneous	6
	Impromptu	7
	Speech Types: Based on Purpose	7
	Informative Speeches	8
	Persuasive Speeches	8
	Occasional Speeches	9
	Five Elements in the Speech Process	10
	Research	10
	Organization	11
	Text	11
	Graphics	12
	Delivery	12
	Chapter Summary	13
	Exercises	13
Chapter 2	Research	15
	Finding Information about the Audience	16
	Understanding the Audience Problem	16
	Sorting by Technical Level	18
	Sorting by Decision-Making Level	19
	Gauging the Audience	20
	Finding Information about the Topic	22
	Choosing a Topic	22
	Using Online Catalogs	25
	Using the Library	26
	Conducting Interviews	28
	Using Borrowed Information	29
	Avoiding Plagiarism	30
	Tracking Borrowed Material	30
	Chapter Summary	34
	Exercises	35
Chapter 3	Organization	37
	Background on the ABC Format	38
	Guidelines for the ABC Format	41
	Abstract Section	41
	Body Section	45
	Conclusion Section	47
	Outlines	48
	Reasons for Outlines	48
	Guidelines for Outlines	49
	Chapter Summary	51
	Exercises	53
Chapter 4	Text	55
	Definition	56
	Background on Definition	56
	Guidelines for Definition	57
	Description	61
	Background on Description	61
	Guidelines for Description	61
	Classification/Division	63
	Background on Classification/Division	65
	Guidelines for Classification/Division	65
	Guidelines for Division	65
	Comparison/Contrast	66
	Background on Comparison/Contrast	66
	Guidelines for Comparison/Contrast	67
	Argument	69
	Background on Argument	69
	Guidelines for Argument	69
	Chapter Summary	72
	Exercises	72
Chapter 5	Graphics	75
	General Guidelines for Speech Graphics	76
	Preparing Graphics	76
	Using Graphics	78
	Specific Guidelines for Eight Graphics	79
	Tables	80
	Pie Charts	82
	Bar Charts	85
	Line Charts	89
	Schedule Charts	91
	Flowcharts	93
	Organization Charts	95
	Technical Drawings	95
	Misuse of Graphics	100
	Description of the Graphics Problem	100
	Examples of Distorted Graphics	100
	Special Issues Related to PowerPoint	102
	Chapter Summary	104
	Exercises	105
Chapter 6	Delivery	109
	Final Preparations	110
	Options for Notes	110
	Options for Practice	112
	Giving the Speech	113
	Guidelines for Delivery	113
	Guidelines for the Question-and-Answer Period	116
	Dealing with Nervousness	118
	Reasons for Speaking Anxiety	118
	Zen and the Art of Reducing Anxiety	119
	Chapter Summary	124
	Exercises	125
Appendix	Sample Speech	127
	Index	139

The Marketing of Rebellion or Virtual Private Networks

The Marketing of Rebellion: Insurgents, Media, and International Activism (Cambridge Studies in Contentious Politics)

Author: Clifford Bob

How do a few Third World political movements become global causes célèbres, while most remain isolated? This book rejects dominant views that needy groups readily gain help from selfless nongovernmental organizations (NGOs). Instead, they face a Darwinian struggle for scarce resources where support goes to the savviest, not the neediest. Examining Mexico's Zapatista rebels and Nigeria's Ogoni ethnic group, the book draws critical conclusions about social movements, NGOs, and "global civil society."

1	Insurgent groups and the quest for overseas support	1
2	Power, exchange, and marketing	14
3	From ethnic to environmental conflict : Nigeria's Ogoni movement	54
4	The making of an antiglobalization icon : Mexico's Zapatista uprising	117
5	Transnational marketing and world politics	178
App. 1	NGO standards and supporting local movements	197

Go to: Small Bites or Vegan Fusion World Cuisine

Virtual Private Networks

Author: Charlie Scott

This book tells you how to plan and build a virtual private network, a collection of technologies that creates secure connections or "tunnels" over regular Internet lines. It starts with general concerns like costs and configuration and continues with detailed descriptions of how to install and use useful technologies that are available for Windows NT and UNIX, such as PPTP, the Altavista Tunnel, and the Cisco PIX Firewall.

Booknews

A guide to setting up systems that can utilize the Internet to access and send information from one network to another, yet remain secure from unauthorized viewers. Four specific solutions are treated, including Layer 2 tunneling through PPTP or L2TP, the Cisco PIX firewall, the AltaVista Tunnel, and Secure Shell. The authors also discuss basics on how VPNs work, how much they cost, and when to use them. Annotation c. by Book News, Inc., Portland, Or.

Saturday, December 20, 2008

Crisis in Bethlehem or Wages of Wins

Crisis in Bethlehem: Big Steel's Battle to Survive

Author: John Strohmeyer

Pulitzer Prize winner John Strohmeyer’s account of the collapse of Bethlehem Steel. As editor of the Bethlehem, Pennsylvania, Globe-Times from 1956 to 1984, Strohmeyer followed the steel industry from the height of its power through its decline. He evaluates the self-indulgence of both the unions and industry management and movingly describes the human agony caused by the failure of steel. His account is reinforced by over one hundred interviews with steelworkers, union leaders, steel executives, and industry analysts. First issued in 1986, the book is more significant than ever. In this edition, Strohmeyer includes an update on steel today.

Library Journal

Pulitzer Prize winner Strohmeyer was editor of the newspaper in Bethlehem, Pennsylvania, for 28 years, a period of decline for American steel. In his analysis, when new technology and competitors came on the scene, a complacent steel industry and its unions ignored ominous signs. The industry failed to adopt new technology on time, allowed management ranks and perquisites to grow too fat. Unions won rigid work rules as well as high pay. He witnessed cost-cutting measures that came too late, and the suffering of managers, workers, and communities due to layoffs and plant shutdowns. The book is thoughtful, fair, and highly readable, though not definitive. His documentation of the self-indulgence common a decade ago at top levels of big industry is fascinating, but his case against union ``rigidity'' is less documented. Frieda Shoenberg Rozen, Labor Studies, Pennsylvania State Univ., University Park, Pa.

What People Are Saying

Daniel Schorr
A fascinating close-up view of what ails a great American industry. Authoritative, but eminently readable, it has the makings of a saga of the American economy.

Wages of Wins: Taking Measure of the Many Myths in Modern Sport

Author: David J Berri

“When I read the book, I was impressed by the amount of effort that went into compiling the reams of data that underlie the work…The fundamental case the authors make is that the statistical analysis shows that the conventional wisdom about sports is dead wrong—that the data as the put it, “offers many surprises.”—Joe Nocera, The New York Times

“In The Wages of Wins, the authors attempt to puncture some popular myths—saying that payroll and wins are not highly correlated, and that in baseball, football….attendance hasn’t been significantly affected by players strikes or owner lockouts.”—Sue Kirchhoff, USA Today
“In The Wages of Wins, the economists David J. Berri, Martin B. Schmidt, and Stacey L. Brook set out to solve the Iverson problem. Weighing the relative value of fouls, rebounds, shots taken, turnovers, and the like, they’ve created an algorithm that, they argue, comes closer than any previous statistical measure to capturing the true value of a basketball player. …Looking at the findings that Berri, Schmidt, and Brook present is enough to make one wonder what exactly basketball experts—coaches, managers, sportswriters—know about basketball.”—Malcolm Gladwell, The New Yorker

List of Figures and Tables     vii
Preface     xi
Preface to the Paperback Edition     xv
Games with Numbers     1
Much Talking, Little Walking     11
Can You Buy the Fan's Love?     30
Baseball's Competitive Balance Problem?     46
The NBA's Competitive Balance Problem?     69
Shaq and Kobe     90
Who Is the Best?     116
A Few Chicago Stories     146
How Are Quarterbacks Like Mutual Funds?     172
Scoring to Score     201
Notes     227
References     269
Index     279

Cases in Ethics and the Conduct of Business or Using MIS

Cases in Ethics and the Conduct of Business

Author: John R Boatright

Featuring a mix of real and fictional cases, this book illustrates the range of ethical issues facing businesses today. From everyday managerial dilemmas to major corporate policy and strategy decisions.

Using MIS

Author: David M Kroenk

Using MIS is the book that teaches students how people use information systems to solve business problems.

Building on students' experience and knowledge base from personal MIS to workgroup MIS to enterprise MIS, this text stresses the important role of Information Systems in satisfying business objectives. Realistic examples, mini-cases, case applications, and thought-provoking review material with projects promote active learning.

This text is beneficial to the business professional interested in a basic understanding of management information systems today.

Accounts Payable Best Practices or Information Technology for Management

Accounts Payable Best Practices

Author: Mary S Schaeffer

Have you ever wondered where your processes stand against industry leaders or how you can take your services and organizational procedures to state of the art levels? Are you frustrated because you don't think you have the finanical or human resources needed to employ 'best' practices? This handy resource provides documented strategies and tactics for accounts payable used by several highly admired companies. You'll gain practical knowledge you can turn into "Best" (or Almost Best) Practices as well as examples of practices to avoid.

Order your copy today!

Information Technology for Management: Transforming Organizations in the Digital Economy

Author: Dorothy Leidner

Information technology has changed how businesses operate and succeed in today’s global economy. Organizations can now use IT to transform themselves and achieve a tremendous competitive advantage. Information Technology for Management: Transforming Organizations in the Digital Economy, Seventh Edition highlights how this new technology is changing the current business environment and what effect it has on today’s students. The text addresses the major principles of MIS in order to prepare managers to understand the role of information technology in the digital economy. Revised and updated for a junior or senior level MIS or MBA course, this title will give students what they need to succeed in the emerging digital economy.

Empowerment Evaluation or Handbook of Public Relations

Empowerment Evaluation: Knowledge and Tools for Self-Assessment and Accountability

Author: David M Fetterman

"This valuable edited volume provides the foundations of empowerment evaluation by outlining its philosophy, theoretical frameworks, useful tools, basic steps, and lessons learned." --The Evaluation Exchange Short version of copy This outstanding group of evaluators from academia, government, nonprofits, and foundations explores empowerment evaluation, a method for using evaluation concepts, techniques, and findings to foster improvement and self-determination. Empowerment Evaluation begins with an in-depth examination of this type of evaluation as it has been adopted in academic and foundation settings. The book then highlights the role empowerment evaluation has played in the U.S. Department of Health and Human Services' substance abuse prevention programs. The contributors also provide down-to-earth tools and technical assistance needed to conduct empowerment evaluation. This volume concludes with themes that emerge from the chapters and recommendations concerning next steps. This serves to strengthen the links between empowerment evaluation and community capacity building. Long version of copy This outstanding group of evaluators from academia, government, nonprofits, and foundations explores empowerment evaluation, a method for using evaluation concepts, techniques, and findings to foster improvement and self-determination. Empowerment Evaluation begins with an in-depth examination of this type of evaluation as it has been adopted in academic and foundation settings. The book then focuses on the various contexts in which empowerment evaluation is conducted, ranging from resistant environments (in which significant effort is required to move from passive-complianceorientations) to responsive environments (that already have a tradition of self-determination and community organizing). Interesting highlights concerning the role empowerment evaluation has played in the U.S. Department of Health and Human Services' substance abuse prevention programs are detailed throughout the book. The contributors also provide down-to-earth tools and technical assistance needed to conduct empowerment evaluation. This volume concludes with themes that emerge from the chapters and recommendations concerning next steps. This serves to strengthen the links between empowerment evaluation and community capacity building. Empowerment Evaluation is of special interest to students and professionals in evaluation, research methods, education, sociology, psychology, marketing, educational administration, management, public health and substance abuse. This book gives readers down-to-earth tools and the technical assistance needed to conduct empowerment evaluation.

Booknews

Contributors from academia, government, nonprofit organizations, and foundations explore this method for using evaluation concepts and techniques to foster improvement and self- determination. The method has been used in substance abuse prevention, accelerated schools, HIV prevention, crime prevention, welfare reform, battered women's shelters, agriculture and rural development, adult probation, teen pregnancy prevention, and other areas. Of interest to professional evaluators, facilitators, and advocates. Paper edition (unseen), $26.95. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Books about economics: Lessons in Service from Charlie Trotter or Knife Skills Illustrated

Handbook of Public Relations

Author: Robert L Heath

The Handbook of Public Relations is another in the series of communication handbooks which has distinguished SAGE Publications. Like its companion handbooks, it offers a comprehensive and detailed examination of the topic. It gives students, scholars, and practitioners a solid review of the status of the scholarly literature, stressing the role that public relations can play in building relationships between organizations, markets, audiences, and the public.

The Handbook is divided into five sections.

Section one defines the field, seeking to explain the role public relations play in society.
Section two examines the state of the practice by delving into the cutting edge issues of management, ethics, gender, evaluation, public relations education, and media.
Section three challenges academics and practitioners to identify the best practices that shape the daily activities of practitioners.
Section four looks at the fascinating and daunting challenges the new communication technology pose for scholars and practitioners.
Section five takes a global view, examining theories in international public relations as well as the trends in practice that will shape the field in the coming years.

No other book in public relations is as comprehensive in its inclusion of authors and its coverage of academic research, theory, and best practices. Global in scope, the book's contributors comprise an academic "who's who" of the public relations discipline. The Handbook offers one-stop shopping for the best insights into the definition of thefield of public relations, the practice, and best practices. It has substantial insights into the impact of new communication technologies and the global challenges of international public relations. A must-have reference for libraries and practitioners, the book also is ideal for upper level and graduate study of public relations.

Booknews

This handbook offers a detailed examination of the field of public relations. It reviews the status of the scholarly literature, stressing the role that public relations can play in building relationships between organizations, markets, audiences, and publics. Heath (communications, U. of Houston, director of the Institute of the Study of Issues Management, and advisory director of Research for Bates Churchill Southwest) presents 61 contributions that define the field and explain the role public relations plays in society; examine cutting edge issues of management, ethics, gender, evaluation, public relations education, and media; challenge academics and practitioners to identify best practices that shape daily activities; discuss the challenges of new communication technology; and provide a global view of the theories in international public relations as well as the trends in practice that will shape the field in coming years. Annotation c. Book News, Inc., Portland, OR (booknews.com)

	Preface
Sect. 1	Defining the Discipline: Shifting Foundations: Public Relations as Relationship Building	1
1	Two-Way Symmetrical Public Relations: Past, Present, and Future	11
2	A Rhetorical Enactment Rationale for Public Relations: The Good Organization Communicating Well	31
3	Public Relations and Community: A Reconstructed Theory Revisited	51
4	Cultural Topoi: Implications for Public Relations	61
5	Updating Public Relations: "New Science," Research Paradigms, and Uneven Developments	75
6	In Search of a Metatheory for Public Relations: An Argument for Communitarianism	93
7	Interpersonal Communication and Public Relations	105
8	Public Relations Field Dynamics	115
9	Bringing Publics Into Public Relations: New Theoretical Frameworks for Practice	127
10	Research Perspectives on "the Public"	139
11	Public Relations and Crisis Communication: Organizing and Chaos	155
12	Public Relations as Contested Terrain: A Critical Response	167
Sect. 2	Defining the Practice: The Dynamics of Change in Public Relations Practice	183
13	The Mystery Of Public Relations: Unraveling Its Past, Unmasking Its Future	189
14	Defining the Relationship Between Public Relations and Marketing: Public Relations' Most Important Challenge	205
15	Extending Strategic Planning to Communication Tactics	215
16	Public Relations and the Question of Professionalism	223
17	How Feminist Theory Advanced the Practice of Public Relations	237
18	Public Relations Law	247
19	Integrating Planning and Evaluation: Evaluating the Public Relations Practice and Public Relations Programs	259
20	Media Effects Research for Public Relations Practitioners	269
21	Stewardship: The Fifth Step in the Public Relations Process	279
22	Activism	291
23	Public Relations and Conflict Resolution	301
24	Public Relations and the Ecology of Organizational Change	311
25	The Centrality of Organizational Legitimacy to Public Relations Practice	321
26	Issues Management: The Paradox of the 40-Year U.S. Tobacco Wars	335
27	Using the Collapse Model of Corporate Image for Campaign Message Design	347
28	The Workplace, Undergraduate Education, and Career Preparation: The Public Relations Academic and Practitioner Views	357
29	Accreditation: Is There Access to the Process for All Public Relations Academic Programs - If Desired?	369
30	Case Studies and Their Use in Public Relations	381
31	Public Relations and Social Responsibility	389
32	Public Relations Ethics: An Overview and Discussion of Issues for the 21st Century	403
33	Ethics in Public Relations: Theory and Practice	411
34	Public Relations Between Universality and Particularity: Toward a Moral-Philosophical Conception of Public Relations Ethics	423
35	The Measurement of Ethics: Instruments Applicable to Public Relations	435
Sect. 3	In Search of Best Practices: Learning Best Practices From Experience and Research	441
36	A New Order for Public Relations: Goodbye Cost Center, Hello Profit Center	445
37	Best Practices in the Public Relations Agency Business	451
38	Strategic Media Planning: Toward an Integrated Public Relations Media Model	461
39	Improving Corporate and Organization Communications: A New Look at Developing and Implementing the Communication Audit	471
40	Crisis Communication: A Review of Some Best Practices	479
41	Anticipatory Model of Crisis Management: A Vigilant Response to Technological Crises	487
42	Corporate Apologia: When an Organization Speaks in Defense of Itself	501
43	Race and Reputation: Restoring Image Beyond the Crisis	513
44	Relationships Within Communities: Public Relations for the New Century	521
45	Managing Community Relationships to Maximize Mutual Benefit: Doing Well by Doing Good	527
46	Educational Public Relations	535
47	Strength in Diversity: The Place of Public Relations in Higher Education Institutions	543
48	Sports Information Directing: A Plea for Helping an Unknown Field	551
49	Political Power Through Public Relations	557
50	Labor and Public Relations: The Unwritten Roles	565
51	Public Relations in the Health Care Industry	571
Sect. 4	Public Relations in Cyberspace: The Frontier of New Communication Technologies	579
52	Cyberspin: The Use of New Technologies in Public Relations	583
53	On-Line Research Techniques for the Public Relations Practitioner	591
54	Public Relations and New Media Technology: The Impact of the Internet	603
55	The Development of a Structuration Analysis of New Publics in an Electronic Environment	615
Sect. 5	Globalizing Public Relations: Globalization - The Frontier of Multinationalism and Cultural Diversity	625
56	International Public Relations: Opportunities and Challenges for the 21st Century	629
57	Effective Public Relations in the Multinational Organization	639
58	International Public Relations: A Focus on Pedagogy	649
59	New Zealand Perspectives on Public Relations	659
60	The Development of Public Relations in China, Russia, and the United States	665
61	The Changing Shape of Public Relations in the European Union	675
62	Middle East Public Relations: A New Frontier in the United States	685
	References	691
	Index	771
	About the Contributors	791

Friday, December 19, 2008

Pedagogies of Globalization or Introduction to the Law of Contracts

Pedagogies of Globalization: The Rise of the Educational Security State

Author: Joel Spring

In this ground-breaking book, Joel Spring examines globalization and its worldwide effects on education. A central thesis is that industrial-consumerism is the dominant paradigm in the integration of education and economic planning in modern economic security states.

In the twenty-first century, national school systems have similar grades and promotion plans, instructional methods, curriculum organization, and linkages between secondary and higher education. Although there are local variations, the most striking feature is the sameness of educational systems. How did this happen? How was education globalized? Spring explains and analyzes this phenomenon and its consequences for human life and the future improvement of social and economic organizations. Central themes include:

*the elements of the educational security state and the industrial-consumer paradigm in relationship to classical forms of education such as Confucianism, Islam, and Christianity, and their concerns with creating a just and ethical society;
*the role of the 'other' in the globalization of educational structures as international military and economic rivalries spark competition between educational systems;
*the transition from the Confucian village school to Western forms of education as exemplified in the lives of Ho Chi Minh and Mao Zedong;
*the effect of the cultural and economic rivalry between the Soviet Union and the United States and its impact on schooling in both countries;
*the rise of the educational security state in China, the Soviet Union, and the United States as these countries focus their educational efforts on military and economic development;
*the evolution ofprogressive education as it appeared in revolutionary movements in South America, Cuba, Nicaragua, and El Salvador;
*the transition from traditional to Westernized forms of Islamic education against the background of European imperialism, Arab nationalism and wars of liberation, and the uneasy tension between Western educational ideals and Islamic religious values;*socialist education in the Democratic People's Republic of Korea;
*current developments in educational security states such as China, Japan, the United States, the new Russia, and the European Union; and
*the consequences of English as the global language and the global spread of the industrial-consumer paradigm.

Readership for this book includes scholars and students in comparative, international, and multicultural education; educational policy and politics; historical, social and philosophical foundations of education; and curriculum studies. It is a particularly timely, informative, engaging text for courses in all of these areas.

Introduction to the Law of Contracts

Author: Martin A Frey

An Introduction to the Law of Contracts is now out in the 4th edition. It is still carefully organized around a comprehensive road map that takes the reader through the 6 steps of contract law, but the new edition includes added benefits. There are updated cases and examples, and each chapter ends with review questions to help reinforce the theories addressed in each chapter. The chapters also end with a checklist that helps to highlight the key concepts for the reader. The first of 6 steps investigates what body of law applies to the transaction. The next step addresses the formation of a contract, offer and acceptance. Step 3 develops limitations on the parties freedom to contract, and concepts such as infancy, illegality, duress, and unconscionability are explored. The next step looks at the plaintiff's allegation of the defendant's breach. Step 5 organizes the defendant's responses to the plaintiff's allegation of breach, categorizing it into one of two basic types that is then further explored. The final step develops the plaintiff's remedies for the defendant's breach of contract. Paralegal students and professionals alike will benefit from this thorough and highly readable book that is completely current and has a focus on retention.

Essentials of Real Estate Investment or Event Management

Essentials of Real Estate Investment

Author: David Sirota

Real estate can be a profitable alternative for an investor's portfolio, with much of the income sheltered by deductions for costs, expenses, and depreciation. Essentials of Real Estate Investment is a perfect overview of real estate investment.

Booknews

An introductory text first published in 1978. Contains exercises. No bibliography. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Book review: Quality and Performance Excellence or Breaking the Conflict Trap

Event Management

Author: Lynn Van Der Wagen

This is the book for anyone wishing to enter the rapidly growing field of event management. Event management is quite different from ordinary business management. Most business managers can make and learn from mistakes. Successful event managers realize that special skills are required for the planning of these expensive and often one-time occasions.

Business projects and new product developments now culminate in events, while high-level business meetings, seminars, conferences and exhibitions are viewed as events. And, of course, there are thousands of festivals and many thousands of weddings, parties, celebratory and sporting events every year, all of which require expert management.

From this book you will learn how to design, plan, market and stage an event. You will learn how to manage staff and staffing problems, and how to ensure the safety of everyone involved. And, you will learn what you need to know about legal compliance, risk management, financial control, and how to evaluate the success of the events you stage.

Ch. 1	Introduction to event management	1
Ch. 2	Concept and design	19
Ch. 3	Feasibility	35
Ch. 4	Legal compliance	47
Ch. 5	Marketing	59
Ch. 6	Promotion	73
Ch. 7	Financial management	85
Ch. 8	Risk management	99
Ch. 9	Planning	113
Ch. 10	Protocol	131
Ch. 11	Staging	147
Ch. 12	Staffing	165
Ch. 13	Leadership	185
Ch. 14	Operations and logistics	199
Ch. 15	Safety and security	213
Ch. 16	Crowd management and evacuation	229
Ch. 17	Monitoring, control, and evaluation	243
Ch. 18	Careers in a changing environment	257
App. 1	Supplemental internet links	267
App. 2	Event proposal	271
App. 3	Professional associations	277
App. 4	Event management programs	279

Business of Media or Consumer Behavior in Fashion

Business of Media: Corporate Media and the Public Interest

Author: David Croteau

"The framework used for thinking about the mass media industry is excellent. The presentation of the material reflects the complexity of the mass media industry in a way that should be quite accessible to students, both conceptually and in terms of specific examples".

--Jane Downing, University of Missouri, Columbia

A basic or supplemental text for any Media/Society course offered in Media Studies or Journalism departments/programs or in Sociology departments.

A provocative, in-depth analysis of the changing media industry. Particular attention is paid to the tension between the media industry's insatiable quest for profits and a democratic society's need for a media system that serves the public interest. In Part I, the authors provide a framework and historical context for considering the media industry. Drawing from both social and economic theory, they develop two conceptual frameworks for analyzing and evaluating media: a market model and a public sphere model.

The market model enables us to understand the rationale for industry actions. Most popular commentary about the media industry begins from market model assumptions. The public sphere model introduces social issues by highlighting the public interest role of the mass media. This framework is especially useful in evaluating the influences of the media on society. Part II describes the major media industry trends, focusing on development in the last decade. Here Croteau and Hoynes explore issues and concerns from a market model perspective. Part III stresses the public sphere model, providing a critical analysis of the contemporary media business. The authors argue that, in itsexpansive pursuit of profits, the highly concentrated media industry often fails to serve in the public interest.

	Introduction : the new media industry and an old dilemma	1
Pt. I	Profits and the public interest : theoretical and historical context	13
1	Media, markets, and the public sphere	15
2	The rise and (de)regulation of the media industry	41
Pt. II	Industry structure and corporate strategy : explaining the rise of media conglomerates	73
3	The new media giants : changing industry structure	75
4	Strategies of the new media giants	117
Pt. III	Neglecting the public interest : media conglomerates and the public sphere	153
5	How business strategy shapes media content	155
6	How the media business influences society	191
7	Choosing the future : citizens, policy, and the public interest	223

Books about economics: Eating Korean or Big Book of Outdoor Cooking and Entertaining

Consumer Behavior in Fashion

Author: Michael Solomon

In addition to contributing to the understanding of why people buy things, this book considers how products, services, and consumption activities contribute to the broader social world we experience. Consumer Behavior: In Fashion, Second Edition not only probes the psyche of the American consumer, but considers the multicultural perspectives of consumers from around the world. Models of consumer behavior underscore the complex interrelationships between the individual consumer and his/her social reality. Fashion and Interior Designers

Thursday, December 18, 2008

International Financial Management or Electronic Resumes and Online Networking

International Financial Management

Author: Jeff Madura

International Financial Management, 7e combines a strong foundation in international finance theory with current, practical applications. It provides thorough, up-to-date treatment of cutting-edge international finance issues along with traditional treatment of international financial management. This book is known for its readability and clear explanation as well as its extensive use of hands-on, real world applications and student-oriented pedagogy.

Booknews

A textbook for a graduate or undergraduate<-->the questions, problems, and cases for each chapter range in difficulty<-->course for students with an understanding of basic corporate finance. Madura (Florida Atlantic U.) first provides a background on the international environment, then focuses on the managerial aspects from a corporate perspective. The first two parts provide the macroeconomic framework, and the remainder considers the microeconomics. Each chapter is self- contained to cover some topics while class time is used to concentrate on others. Annotation c. Book News, Inc., Portland, OR (booknews.com)

PART 1: THE INTERNATIONAL FINANCIAL ENVIRONMENT. 1. Multinational Financial Management: An Overview. 2. International Flow of Funds. 3. International Financial Markets. 4. Exchange Rate Determination. 5. Currency Derivatives. PART 2 EXCHANGE RATE BEHAVIOR. 6. Government Influence on Exchange Rates. 7. International Arbitrage and Interest Rate Parity. 8. Relationships between Inflation, Interest Rates, and Exchange Rates. PART 3: EXCHANGE RATE RISK MANAGEMENT. 9. Forecasting Exchange Rates. 10. Measuring Exposure to Exchange Rate Fluctuations. 11. Managing Transaction Exposure. 12. Managing Economic Exposure and Translation Exposure. PART 4: LONG-TERM ASSET AND LIABILITY MANAGEMENT. 13. Direct Foreign Investment. 14 .Multinational Capital Budgeting. 15. Multinational Restructuring. 16. Country Risk Analysis. 17. Multinational Cost of Capital and Capital Structure. 18 Long-Term Financing. PART 5: SHORT-TERM ASSET AND LIABILITY MANAGEMENT. 19 Financing International Trade. 20. Short-Term Financing. 21. International Cash Management.

New interesting book: Financial Institutions and Markets or When Movements Matter

Electronic Resumes and Online Networking: How to Use the Internet to Do a Better Job Search, Including...

Author: Rebecca Smith

This brand new Second Edition of Electronic Resumes & Online Networking shows you how to become Internet savvy to gather information, and to use this information to distribute a resume that gets noticed in a variety of electronic situations.

The constant changes and advancements in technology have opened up many new ways to find the job of your choice. The electronic resume helps you get noticed in an increasingly online job market. Electronic Resumes & Online Networking is written in an easy-to-understand style containing vast amounts of technical data and information concentrated and simplified into the form of useful advice and step-by-step tutorials. Also included are basic techniques, such as:

• How to target employers and their hiring needs.
• How to identify the key skills and abilities needed to fill these jobs.
• How to evaluate all of your resume submission options: electronic messages, electronic forms, Web pages, and many others.

Internet Book Watch

In a fully updated, revised and expanded second edition, Rebecca Smith's Electronic Resumes & Online Networking offers the reader the necessary information and techniques for crafting reviews suited to the Internet and targeting employers in terms of their hiring needs; identifying key skill needed to fill a specific job; keeping up with a given profession in discussion forums and virtual communities; creating the perfect electronic resume; the use of keywords and search engine techniques to get a resume noticed; and how to evaluate all the new resume options including electronic messages, electronic forms, web pages, and more. Electronic Resumes & Online Networking is a highly recommended resource for individual job seekers, job counselors, as well employment training and placement center reference collections.

Construction Safety Management or SafeWare

Construction Safety Management

Author: Raymond Elliot Levitt

Designing safety into every facet of your construction organization isnt just sensible, its also profitable.... Featuring proven safety management methods gathered from fifteen years or research at Stanford University and used by the most successful construction managers in the industry, Construction Safety Management is a comprehensive blueprint for CEOs, job-site managers, foremen, safety professionals, and owners on safely managing construction work at every level and phase of a project. Incorporating these management practices and policies into a practical format of real-life case studies and summary action steps, this new updated Second Edition offers each member of the construction management team specific advice on effectively upgrading an organizations total safety performance, including:
* Building a corporate culture of zero accidents
* Planning for high project performance
* Establishing accountability for safety
* Eliminating drugs and alcohol from the job site
* Maintaining a communications safety net
* Achieving the dual goal of safety and productivity
* Maintaining effective crews
* Measuring safety performance
* Monitoring contractors for safety

This new edition also reviews key requirements of the Comprehensive Safety and Health Reform Act of 1993 and discusses the potential of emerging management techniques and computing technologies for construction safety management, including Total Quality Management, partnering, robotics, automated process control, artificial intelligence, and expert systems.

"The Second Edition is even better than the first. The information is timely but whats even more important, the techniqueswork!" Raymond Hays, Director Environmental Safety and Health/QA RUST Construction Services

"The detailed guidance provided throughout the book will enable all segments and levels of the construction industry to increase productivity." Jim E. Lapping Director, Safety and Health Building and Construction Trades Department AFL-CIO

Interesting book: Twelve Months of Monastery Soups or 5 Spices 50 Dishes

SafeWare: System Safety and Computers

Author: Nancy Leveson

Addressing this need in her long-awaited book, Nancy Levenson examines what is currently known about building safe electromagnetic systems and looks at past accidents to see what practical lessons can be applied to new computer-controlled systems.

Software

Demonstrates the importance of integrating software safety efforts with system safety engineering
Describes models of accidents and human error that underlie particular approaches to safety problems
Presents the elements of a software program, including management, hazard analysis, requirements analysis, design for safety, design of the human-machine interface, and verification

0201119722B04062001

Booknews

Leveson (computer science and engineering, U. of Washington) summarizes what is known about the safety of electromechanical systems, particularly those operated or monitored by computer. Emphasizing the importance of integrating software safety efforts with system safety engineering, she presents the elements of a program that includes management, hazard and requirements analysis, design for safety, design of the human-machine, interface, and verification. Annotation c. Book News, Inc., Portland, OR (booknews.com)

	Preface
Pt. 1	The Nature of Risk	1
1	Risk in Modern Society	3
2	Computers and Risk	21
3	A Hierarchical View of Accidents	39
4	Root Causes of Accidents	53
5	Human Error and Risk	91
6	The Role of Humans in Automated Systems	109
Pt. 2	Introduction to System Safety	127
7	Foundations of System Safety	129
8	Fundamentals of System Safety	145
Pt. 3	Definitions and Models	169
9	Terminology	171
10	Accident and Human Error Models	185
Pt. 4	Elements of a Safeware Program	225
11	Managing Safety	227
12	The System and Software Safety Process	249
13	Hazard Analysis	287
14	Hazard Analysis Models and Techniques	313
15	Software Hazard and Requirements Analysis	359
16	Designing for Safety	395
17	Design of the Human-Machine Interface	447
18	Verification of Safety	489
	Epilogue: The Way Forward	509
	Appendix A. Medical Devices: The Therac-25 Story	515
	Appendix B. Aerospace: Apollo 13, the DC-10, and Challenger	555
	Appendix C. The Chemical Industry: Seveso, Flixborough, Bhopal	581
	Appendix D. Nuclear Power: Windscale, Three Mile Island, and Chernobyl	609
	References	649
	Credits	669
	Index	671

International Business Law or Youth Moves

International Business Law: Text, Cases, and Readings

Author: Ray A August

August, 5e emphasizes the diversity and similarity of how firms are currently regulated and governed around the world.

Structure of the legal environment for global business, international relations, multinational enterprises, dispute settlement across national borders, rules for global trade in goods and services, and legal issues involving foreign investment, intellectual property, money and banking, slaes, transportation, financing, and taxation.

For professionals who would like to understand about recent trends in the legal environment for global business.

Ch. 1	Introduction to International and Comparative Law	1
Ch. 2	Responsibilities of States for the Treatment of Aliens and Foreign Businesses	55
Ch. 3	Dispute Settlement	89
Ch. 4	The Multinational Enterprise	147
Ch. 5	Foreign Investment	212
Ch. 6	Money and Banking	267
Ch. 7	Trade in Goods	319
Ch. 8	Services and Labor	381
Ch. 9	Intellectual Property	430
Ch. 10	Sales	493
Ch. 11	Transportation	542
Ch. 12	Financing	595
Ch. 13	Taxation	643

Youth Moves: Identities and Education in Global Perspective, Vol. 1

Author: Nadine Dolby

This fascinating collection of original essays focuses attention on the actual practices of twenty-first century youth in the brave new world of globalization-a world in which iPods, camera phones and Xboxes exist alongside grinding poverty, declining employment opportunities, and worsening life conditions for many. As a whole, the collection seeks to address the possibilities and dangers of young people's transnational, commodified identities; how society and educational institutions might respond to these new identities; and the consequences for democratic practices and the public sphere. Drawing together contributions from the work of both well known and emerging scholars, this collection highlights the practices of youth's identities in the context of broadly defined educative sites, including schools, media and popular culture, community organisations, cyberspace, music, and urban landscapes.

Wednesday, December 17, 2008

Handbook of OSHA Construction Safety and Health or The Emotionally Intelligent Workplace

Handbook of OSHA Construction Safety and Health

Author: Charles D Rees

A practical guide for eliminating safety and health hazards from construction worksites, the Handbook of OSHA Construction Safety and Health addresses such subjects as contractor liability and multi-employer sites. This second edition features updates for construction regulations, construction job audit, training requirements, and OSHA regulations. It includes new record-keeping guidelines and forms with additional material on focused inspections. It also contains updated contact information for the newest agencies. The text provides a model safety and health program, examples of accident analysis and prevention approaches, sample safety and health checklists, and various illustrations.

Interesting textbook: Fighting for a Living Wage or Applied Statistics in Occupational Safety and Health

The Emotionally Intelligent Workplace: How to Select for, Measure, and Improve Emotional Intelligence in Individuals, Groups, and Organizations

Author: Cary Cherniss

How does emotional intelligence as a competency go beyond the individual to become something a group or entire organization can build and utilize collectively? Written primarily by members of the Consortium for Research on Emotional Intelligence in Organizations, founded by recognized EI experts Daniel Goleman and Cary Cherniss, this groundbreaking compendium examines the conceptual and strategic issues involved in defining, measuring and promoting emotional intelligence in organizations. The book's contributing authors share fifteen models that have been field-tested and empirically validated in existing organizations. They also detail twenty-two guidelines for promoting emotional intelligence and outline a variety of measurement strategies for assessing emotional and social competence in organizations.

Booknews

Psychologists and others working in organizational behavior explore what emotional intelligence is, what difference it makes, and the best way to promote it in the workplace. They show how it can produce superior performance at work, and consider it as a group and organizational phenomena as well as an individual one. Annotation c. Book News, Inc., Portland, OR (booknews.com)

	Tables, Figures, & Exhibits
	Foreword
	Preface
	The Contributors
Pt. 1	Defining and Assessing Emotional Intelligence	1
1	Emotional Intelligence and Organizational Effectiveness	3
2	Emotional Intelligence: Issues in Paradigm Building	13
3	An El-Based Theory of Performance	27
4	The Economic Value of Emotional Intelligence Competencies and EIC-Based HR Programs	45
5	Measurement of Individual Emotional Competence	83
6	Group Emotional Intelligence and Its Influence on Group Effectiveness	132
Pt. 2	Human Resource Applications and Emotional Intelligence	157
7	Using Human Resource Functions to Enhance Emotional Intelligence	159
8	The Challenge of Hiring Senior Executives	182
Pt. 3	Effective Social and Emotional Learning in Organizations	207
9	Training for Emotional Intelligence: A Model	209
10	How and Why Individuals Are Able to Develop Emotional Intelligence	234
11	Developing Emotional Competence Through Relationships at Work	254
12	Implementing Emotional Intelligence Programs in Organizations	286
	References	305
	Name Index	327
	Subject Index	333

Business Ethics at Work or Banking and Financial Systems

Business Ethics at Work

Author: Elizabeth Vallanc

A clear and accessible introduction to business ethics for students of business and management, this book is a practical guide to a subject directly relevant to business conduct today. It offers a decision model to help in the making of ethical choices, and bases its ethical framework firmly on the nature of business itself.

Banking and Financial Systems

Author: Center for Financial Training

Banking and Financial Systems gives an overview of banking and financial services including career opportunities. It presents a survey of the principles and practices of banking and credit in the United States. This book will give you the history of banking and the role it plays in the economy today; while also showing how money is created, loan functions, international banking, and more!

Event Risk Management and Safety or Real Estate Marketing and Sales Essentials

Event Risk Management and Safety

Author: Peter E Tarlow

THE WILEY EVENT MANAGEMENT SERIES

The complete guide to event risk management, safety, and security

Practical strategies and resources for any size event!

With any event comes risk–from rowdy guests at a festival or convention to a life-threatening riot at a sports event. Event Risk Management and Safety provides a comprehensive resource for managing event risk and limiting liability for modest and grand events. Presenting theory and practical applications, this book covers topics such as measuring risk, alcoholism and drugs, crowd control, fire safety and emergency medical services, food and water safety, outdoor events, and much more.

Other features include:

• Case studies examining problems and solutions to real-world situations

• Key terms and risk-management exercises

• New techniques to forecast and manage the global challenges of the twenty-first century

• Comprehensive appendices containing additional resources, alcohol and beverage commission contact information, and practical forms

Go to: Market Segmentation or The Springboard

Real Estate Marketing and Sales Essentials: Steps for Success

Author: Dan Hamilton

Real estate can be a rewarding career—for those with the savvy to succeed. Written by a real estate training authority, Real Estate Marketing Sales Essentials: Steps for Success equips new and experienced agents alike with a comprehensive resource of invaluable tips, advice, and hands-on instruction on how to convert their knowledge into sales—and profits. The book walks readers through the major daily activities of real estate professionals, including prospecting for seller appointments, seller listing procedures, prospecting for buyer appointments, buyer listing procedures, objection handling techniques, client follow-up, referrals, contract writing, negotiation, closing, financing, and more. It also offers sound advice on the characteristics of successful salespeople, equipping readers with insight on such key skills as professionalism, ethics, technology, time management, and the psychology of marketing. Agents are already sold, praising Steps for Success for its real-world scenarios, out-of-the-box thinking, humorous examples, valuable timesavers, and cost-cutting advice.

	Real Estate Marketing	vii
1	Real Estate Professionalism and Ethics	1
2	Characteristics of Successful Salespeople and Time Management	28
3	Technology for the Real Estate Professional	57
4	Psychology of Marketing	71
5	Marketing & Advertising	77
6	Law of Agency and Alternative Representative Agreements	92
7	Prospecting for Seller Appointments	104
8	Seller Listing Procedures	157
9	Prospecting for Buyers	205
10	Buyer Listing Procedures	219
11	Objection Handling Techniques	233
12	Client Follow-Up	257
13	Contract Writing	263
14	Negotiating and Closing	268
15	After Acceptance	289
16	Financing	296
17	Referrals	304
18	Deceptive Trade Practices Act and Consumer Protection Act	311
	Appendix	323
	Sales Communication Steps	324
	Approach-The Process	325
	Need Determination-The Process	326
	Need Determination	328
	Buyer Client Questions	329
	Buyer Pre-Qualification Worksheet	330
	Additional Buyer Questions	331
	Closing Checklist	332
	Contracts for a "For Sale By Owner"	333
	Documentation Needed at Loan Application	334
	Fair Trade Items (Seller)	335
	Comparison of FSBO and Broker	335
	Hamilton's Rules of Real Estate	336
	Keys to a Smooth Closing	337
	21 Steps to Marketing Your House	340
	Net Proceeds to the Seller	342
	Newcomer's Packet Requirements	343
	Open House Trigger Card	344
	Checklist for a Successful Open House	344
	Arrive at Open House	345
	21 Questions That Help Your Property Sell Faster	346
	Information Needed for a CMA	347
	Real Estate Services	348
	Scripts for All Occasions	351
	Suggested Web Sites	388
	A Real Estate Transaction Step by Step	389
	Professionalism Checklist	390
	Personal Budget	392
	Goal Plan	394
	Fair Housing Self-Assessment	395
	Goals	398
	Glossary of Real Estate Terms	399
	Credits	413
	Index	416

Tuesday, December 16, 2008

The White Paper Marketing Handbook or Managing Change

The White Paper Marketing Handbook

Author: Robert W Bly

As consumers become more resistant to direct sales appeals, white papers; promotional pieces in the guise of informational articles or reports; are increasingly alluring. And this exciting new book is the first to tell marketers across industry how to create effective white papers using a variety of media, all the while building successful marketing campaigns to create interest, generate leads, build relationships, and ultimately drive sales. Offering insight into the "Edu-Marketing" revolution, the book explains the dynamics of white paper marketing and why it works, equipping readers with the tools to create content, educate buyers, generate leads, and develop marketing plans using white papers; and measure the results. Packed with practical illustrations, the book includes more than a dozen cases from such industry heavyweights as IBM, Comfort Control, Home Depot, and Engineered Software. It also illustrates how white papers effectively fit into successful Integrated Marketing Communications efforts to speak with one voice, be where the prospect is, and help the prospect find you.

Ch. 1	The "edu-marketing" revolution	1
Ch. 2	What makes for an effective bait piece?	23
Ch. 3	Your white paper marketing plan	42
Ch. 4	Creating white paper content	62
Ch. 5	Writing your bait piece	73
Ch. 6	Graphics and production	94
Ch. 7	White paper alternatives	106
Ch. 8	Using direct mail, ads, and other lead-generating communications	145
Ch. 9	Edu-marketing online	172
Ch. 10	Measuring and improving your results	188
	Case study : Fortune Magazine and multiple premiums	194
	Case study : Money's starter kit	196
	Case study : Steve McIntyre, the MFA group	198
	Case study : commercial property services	199
	Case study : Hewlett-Packard oscilloscopes	201
	Case study : Canon workstation	202
	Case study : Tektronix free bright ideas book	204
	Case study : the million-dollar pool builder	205
	Case study : ghostwriting articles for trade journals	205

New interesting textbook: The Economic Structure of Intellectual Property Law or Learning Microsoft Office XP with CD ROM

Managing Change: Text and Cases

Author: Todd D Jick

Managing Change: Text and Cases, 2nd Edition, by Todd Jick and Maury Peiperl is a thoroughly revised version of a well-received volume on the scholarship of change in organizations. It is comprised of six modules that introduce common threads in the ensuing case studies and readings on organizational change. Of the 48 items in this book, 31 are new to this edition. The module introductions have been thoroughly revised; one modular introduction (Module 6, Continuous Change) is brand new.

Global Business Today or Introduction to Business Data Mining

Global Business Today

Author: Charles W L Hill

Charles Hill's Global Business Today, 3e (GBT) has become an established text in the International Business market for its excellent, but concise coverage of the key global issues including the cultural context for global business, cross-border trade and investment, the global monetary system and competition in the global environment. GBT's concise chapters give a general introduction to international business - emphasizing the environmental factors, with less coverage of operations. Charles Hill is renowned for his attention to research trends and that is evident in Global Business Today, 3e through a variety of real world examples and cases from small, medium, and large companies throughout the world.

Part I: Globalization
Chapter 1: Globalization
Part II: Country Differences
Chapter 2: Country Differences in Political Economy
Chapter 3: Differences in Culture
Part III: Cross-Border Trade and Investment
Chapter 4: International Trade Theory
Chapter 5: The Political Economy of International Trade
Chapter 6: Foreign Direct Investment
Chapter 7: Regional Economic Integration
Part IV: Global Money System
Chapter 8: The Foreign Exchange Market
Chapter 9: The Global Monetary System
Part V: Competing in a Global Marketplace
Chapter 10: Global Strategy
Chapter 11: Entering Foreign Markets
Chapter 12: Exporting, Importing, and Countertrade
Chapter 13: Global Marketing and R&D
Chapter 14: Global Manufacturing and Materials Management
Chapter 15: Global Human Resource Management

Go to: Industrial Water Quality or Literature and Revolution in England 1640 1660

Introduction to Business Data Mining

Author: David L Olson

Introduction to Business Data Mining was developed to introduce students, as opposed to professional practitioners or engineering students, to the fundamental concepts of data mining. Most importantly, this text shows readers how to gather and analyze large sets of data to gain useful business understanding.

A four part organization introduces the material (Part I), describes and demonstrated basic data mining algorithms (Part II), focuses on the business applications of data mining (Part III), and presents an overview of the developing areas in this field, including web mining, text mining, and the ethical aspects of data mining. (Part IV).

The author team has had extensive experience with the quantitative analysis of business as well as with data mining analysis. They have both taught this material and used their own graduate students to prepare the text's data mining reports. Using real-world vignettes and their extensive knowledge of this new subject, David Olson and Yong Shi have created a text that demonstrates data mining processes and techniques needed for business applications.

How to Design and Deliver Training for the New and Emerging Generations or Humbuggery and Manipulation

How to Design and Deliver Training for the New and Emerging Generations

Author: Susan El Shamy

This much-needed resource helps trainers cut through the jungles of their own generational learning habits and clear a path to the emerging generations of learners. How to Design and Deliver Training for the New and Emerging Generation gives “old-school” trainers the tools they need to change their training style¾from linear to random access, trainer-centered to learner-centered, text-oriented to graphics-oriented, and so forth¾and accomplish this transition with ease. Author Susan El-Shamy, an international training expert, shows you how to create training sessions that will pick up the pace, increase interaction, link to the learner, offer options, and make learning fun. How to Design and Deliver Training for the New and Emerging Generations is an innovative resource that

· Translates generational differences into strategies, techniques, and tips for designing and delivering training

· Describes five key needs of learners from the emerging generations

· Shows how to design and deliver training that meets the needs of younger learners

· Presents hundreds of engaging tips, tricks, and simple techniques

· Contains quotes and comments from the “Nintendo” generation of learners

· Presents user-friendly call-outs, checklists, and quick tips

· Offers twenty invovative games on a variety of topics designed to engage learners of all ages

Humbuggery and Manipulation: The Art of Leadership

Author: F G Bailey

Must all leaders have dirty hands? Must they all defy the moral and intellectual conventions of their own societies? Building on his earlier books, F. G. Bailey tackles these questions as he takes a hard look at political leadership and concludes that it is a difficult art which inevitably involves chicanery. "My intentions are modest," he writes: "to demonstrate that there is a dark side to leadership; to show that it is found everywhere and at all times; to encourage people to open the closet, whenever they get a chance, and find out what is really hidden in there; and, finally, perhaps even to urge compassion for those intrepid and (sad to say) indispensable people who allow their souls to be corrupted by the exercise of power." To illuminate the moral and social limits of leadership around the world, Bailey draws on examples from his own research in Orissa, Europe, and elsewhere, from his work on bureaucracies, and from political and military biographies, novels, and historical accounts. He carries his controversial argument into two domains: that of the leader and his mass following and that of the leader in his entourage. Dealing with the masses, he asserts, calls for both simplification of issues and falsification of capacities and attainments; the leader's world is a world of image-making and humbug. He explains how these techniques work and why they find an accepting (if not always gullible) audience. He demonstrates how manipulation and intimidation can control an entourage, and he shows how such reputedly decent leaders as Franklin Roosevelt, Churchill, and even Gandhi used these strategems just as readily as did other, less reputable leaders. Recent American political scandals only serve to underline the timeliness of Bailey's subject and to support his theory of the persistence of "humbuggery." With its highly distinctive point of view, this book is sure to interest -- and may well outrage -- anthropologists, political scientists, psychologists, an

Publishers Weekly

For the election year comes this study of leadership and its allegedly contemptible methodshypocrisy, lying and manipulationfrom an anthropologist at the University of California-San Diego who believes politicians must violate the ethics of their cultures to do their jobs. Bailey ( The Tactical Uses of Passion , etc.) examines questions at the base of social behaviore.g. what types of followers are there?; why do we routinely let our leaders lie to us? And provocative analysis of current and past political systems, including Communist China, Nazi Germany, colonial India and primitive societies, yields original theories about the true nature of leadership and what function it serves society. Amusing digressions and anecdotes help alleviate the comprehensive study's dizzyingly cerebral monotone. Commendably, Bailey credits his colleagues for ideas that have contributed to his ownespecially those of Gilbert Murray ( Five Stages of Greek Religion ), which are often quoted. While casual readers will be deterred by the dense prose, and the book's main thrust is scholarly, there is here the vision of an insightful and erudite mind. (September)

	Preface	ix
1	Understanding Leadership	1
	The Question of Virtue	1
	Styles of Domination and of Leadership	7
2	The Disposition to Follow	11
	Good and Bad Followers	11
	Loss of Nerve	13
	The Regimented Disposition	20
	The Mature Disposition	25
	Anarchic Dispositions	29
	The Plasticity of Dispositions	33
3	Values, Beliefs, and Leadership	36
	Is Culture King?	37
	The Power of Office and Personal Power	46
	Causes	54
4	Formal Organizations and Institutions	60
	Organizations and Institutions	61
	Formal Organizations	63
	Informal Organization	66
	Incentives and Commitment	72
	Types of Incentive	74
	Levels of Directive Activity	78
5	The Creation of Trust	82
	The Familial Style	83
	The Numinous Style	88
	Numen and Its Contexts	91
6	Disruptive Leadership	100
	Numenification	101
	The Disruptive Style	103
	The Scope of Numenification	116
7	The Creation of Uncertainty	121
	The Need for an Entourage	121
	Moral and Instrumental Techniques of Control	123
	Uncertainty and Discord	125
	The Entourage as a Threat	130
	Let Us Now Praise Famous Men	137
8	Political Science and Political Magic	147
	Enchantment	148
	The Disillusioned	154
9	"Seek Ye First the Political Kingdom"	160
	Heroes or Puppets?	160
	Make-Believe or Hard Reality?	162
	Metacultural Heroism	165
	Humbuggery	168
	References	176
	Index	183

Monday, December 15, 2008

Aesop and the CEO or Strategic Marketing

Aesop and the CEO: Powerful Business Lessons from Aesop and America's Best Leaders

Author: David Noonan

It is easy to be overwhelmed by the sheer volume of business books flooding the market today. Even more daunting is the task of weeding through them to find the "golden nugget" of wisdom inside. In Aesop and the CEO, David Noonan has simplified the process by providing this well-researched primer of the most essential advice from the greatest business books ever written. Further, in a clever melding of modern business sense and ancient wisdom, he has used the animal-based stories of Aesop as springboards to launch these 50 lessons. Both entertaining and informative, Aesop andthe CEO includes advice from well-known leaders such as Bill Gates, Sam Walton, Donald Trump, and Lee Iacocca. The short, easy-to-read vignettes cover every aspect of corporate life: negotiations, hiring and firing, mergers and acquisitions, marketing and sales, and day-to-day management.

Interesting book: Diabetes Meal Planning Made Easy or Made from Scratch

Strategic Marketing: Planning and Control

Author: Graeme Drummond

Strategic Marketing: planning and control covers contemporary issues by exploring current developments in marketing theory and practice including the concept of a market-led orientation and a resource/asset-based approach to internal analysis and planning.

The text provides a synthesis of key strategic marketing concepts in a concise and comprehensive way, and is tightly written to accommodate the reading time pressures on students. The material is highly exam focused and has been class tested and refined.

Completely revised and updated, the second edition of Strategic Marketing: planning and control includes chapters on 'competitive intelligence', 'strategy formulation' and 'strategic implementation'. The final chapter, featuring mini case studies, has been thoroughly revised with new and up to date case material.

* Newly revised to be applicable for the Advanced Certificate in Marketing (Stage 2) level of the CIM qualifications
* The material presented is easy to read in a user-friendly layout
* The final chapter has been re-written to include new and up-to-date case studies

Booknews

Designed to prepare those studying for the UK's Chartered Institute of Marketing's postgraduate diploma examinations, this text covers the five major areas of the CIM's Planning and Control syllabus but should also prove useful to industry practitioners seeking a concise guide to the tools, techniques, and concepts of marketing theory and practice, as well as contemporary issues. Annotation c. Book News, Inc., Portland, OR (booknews.com)

The New Division of Labor or Taking Sides

The New Division of Labor: How Computers Are Creating the Next Job Market

Author: Frank Levy

As the current recession ends, many workers will not be returning to the jobs they once held--those jobs are gone. In The New Division of Labor, Frank Levy and Richard Murnane show how computers are changing the employment landscape and how the right kinds of education can ease the transition to the new job market.

The book tells stories of people at work--a high-end financial advisor, a customer service representative, a pair of successful chefs, a cardiologist, an automotive mechanic, the author Victor Hugo, floor traders in a London financial exchange. The authors merge these stories with insights from cognitive science, computer science, and economics to show how computers are enhancing productivity in many jobs even as they eliminate other jobs--both directly and by sending work offshore. At greatest risk are jobs that can be expressed in programmable rules--blue collar, clerical, and similar work that requires moderate skills and used to pay middle-class wages. The loss of these jobs leaves a growing division between those who can and cannot earn a good living in the computerized economy. Left unchecked, the division threatens the nation's democratic institutions.

The nation's challenge is to recognize this division and to prepare the population for the high-wage/high-skilled jobs that are rapidly growing in number--jobs involving extensive problem solving and interpersonal communication. Using detailed examples--a second grade classroom, an IBM managerial training program, Cisco Networking Academies--the authors describe how these skills can be taught and how our adjustment to the computerized workplace can begin in earnest.

Interesting textbook: Basic Marketing or Strategic Management

Taking Sides: Clashing Views on Economic Issues

Author: Frank J Bonello

This Thirteenth Edition of TAKING SIDES: CLASHING VIEWS ON ECONOMIC ISSUES presents current controversial issues in a debate-style format designed to stimulate student interest and develop critical thinking skills. Each issue is thoughtfully framed with an issue summary, an issue introduction, and a postscript. An instructor’s manual with testing material is available for each volume. USING TAKING SIDES IN THE CLASSROOM is also an excellent instructor resource with practical suggestions on incorporating this effective approach in the classroom. Each TAKING SIDES reader features an annotated listing of selected World Wide Web sites and is supported by our student website, www.mhcls.com/online.

Unit 1 Microeconomic Issues

Issue 1. Are Profits the Only Business of Business?

YES: 2047 Milton Friedman, from "The Social Responsibility of Business is to Increase its Profits," The New York Times Magazine (September 13, 1970)

NO: 24156 Robert Almeder, from "Morality in the Marketplace Reflections on the Friedman Doctrine," Prometheus Press (June 20, 1905)

Free-market economist and Nobel Lauerate Milton Friedman contends that the sole responsibility of business is to increase its profits. Philosopher Robert Almeder maintains that if capitalism is to survive, it must act in socially responsible ways that go beyond profit making.

Issue 2. Are CEOs Paid What They Are Worth?

YES: 45434 Ira T. Kay, from "Don't Mess With CEO Pay," Across the Board (January/February 2006)

NO: 45433 Edgar Woolard, Jr., from "CEOs Are Being Paid Too Much," Across the Board (January/February 2006)

Ira T. Kay, businessman and author, defends current CEO pay practices. He argues that “Empirical studies show that executive compensation has closely tracked corporate performance,” and that rejecting pay-for–performance will hurt both workers and stockholders. Edgar Wooland Jr., former CEO and chairman of Dupont, describes fourth myths regarding the compensation received by corporate business leaders. Inparticular, he believes no one but CEOs get “paid excessively when they fail.”

Issue 3. Is There Discrimination in U.S. Labor Markets?

YES: 24174 William A. Darity, Jr. and Patrick L. Mason, from "Evidence on Discrimination in Employment: Codes of Color, Codes of of Gender," Journal of Economic Perspectives (Spring 1998)

NO: 24175 James J. Heckman, from "Detecting Discrimination," Journal of Economic Perspectives (Spring 1998)

Economics professors William A. Darity, Jr., and Patrick L. Mason assert that the lack of progress made since the mid-1970s toward establishing equality in wages between the races is evidence of persistent discrimination in U.S. labor markets. Economics professor and Nobel Laureate James J. Heckman argues that markets—driven by the profit motives of employers—will compete away any wage differentials that are not justified by differences in human capital.

Issue 4. Is the New Medicare Part D Drug Benefit Good Health Care Policy?

YES: 45436 Mark McClellan, from "Generic Drugs and the Medicare Prescription Drug Benefit," Testimony for the Senate Special Committee on Aging (September 21, 2006)

NO: 45437 Jagadeesh Gokhale, from "An Evaluation of Medicare's Prescription Drug Policy," Testimony to the Committee on Homeland Security and Government Affairs Subcommittee on Federal Financial Management, Government Information, and International Security (September 20, 2005)

Health care administrator McClellan believes that the Part D drug benefit is the most important new addition to Medicare in its history, providing million of Americans with better benefits “at a significantly lower cost than originally estimated.” Cato Institute Senior Fellow Jagadeesh Gokhale believes that Medicare’s Part D drug benefit is “bad and shortsighted economic policy.” He believes this program will, among other things, increase private drug prices, impose higher fiscal burdens on future generations, and reduce national saving and investment.

Issue 5. Are Health Savings Accounts the Right Medicine for the Ills of the Health Care Industry?

YES: 45442 Edward L. Langston, from Testimony for the Senate Special Committee on Aging on Health Savings Accounts and the New Medicare Law: The Face of Health Care's Future (May 19, 2004)

NO: 45443 Robert Greenstein, from Testimony for the Senate Special Committee on Aging on Health Savings Accounts and the New Medicare Law: The Face of Health Care's Future (May 19, 2004)

Edward L.Langston, a medical doctor and a trustee of the American Medical Association believes that Health Savings Accounts (HSAs) will create better conditions in the health care industry, including enhancement of the patient-physician relationship and provision of “incentives to utilize heath care in a cost conscious manner.” Robert Greenstein, founder and executive director of the Center for Budget and Policy Priorities, argues that HSAs have several negative consequences. In particular, he asserts these accounts will weaken “the existing comprehensive employer-based health insurance market,” without, at the same time, providing any “significant cost containment.”

Issue 6. Is It Time to Reform Medical Malpractice Litigation?

YES: 34645 U.S. Department of Health and Human Services, from Confronting the New Health Care Crisis: Improving Health Care Quality and Lowering Costs by Fixing Our Medical Liability System (July 24, 2002)

NO: 34646 Jackson Williams, from "Bush's Medical Malpractice Disinformation Campaign: A Rebuttal to the HHS Report of Medical Liability," A Report of Public Citizen’s Congress Watch (January 1, 2003)

The U.S. Department of Health and Human Services (HHS) argues that although the United States has a health care system that “is the envy of the world,” it is a system that is to be brought to its knees by aggressive attorneys who force the medical community to practice costly “defensive medicine.” Jackson Williams, legal council for the watchdog group Public Citizen, charges that the position taken by HHS is factually “incorrect, incomplete, or misleading” and even contradicted by other governmental agencies.

Unit 2 Macroeconomics Issues

Issue 7. Is Wal-Mart Good for the Economy?

YES: 40059 Los Angeles County Economic Development Corporation, from "Wal-Mart Supercenters: What's in Store for Southern California?," http://www.laedc.info/data/documents.asp (January 2004)

NO: 40060 Democratic Staff of the House Committee on Education and the Workforce, from "Everyday Low Wages: The Hidden Price We All Pay for Wal-Mart," http://www.mindfully.org/Industry/2004/wal-mart-labor-record14feb04.htm (February 16, 2004)

The Los Angles County Economic Development Corporation believes that the introduction of Wal-Mart supercenter stores into the Southern California market will generate significant savings for consumers on grocery, apparel, and general merchandise spending, and the redirected spending from the savings will create 35,000 new jobs. The Democratic Staff of the House Committee on Education and the Workforce believes that Wal-Mart, in its efforts to achieve and maintain low prices, has “come to represent the lowest common denomination in the treatment of working people.”

Issue 8. Should Social Security Be Changed to Include Personal Retirement Accounts?

YES: 39914 The White House, from Strengthening Social Security for the 21st Century http://www.whitehouse.gov/infocus/socialsecurity/200501/strengtheningsocialsecurity.html (February 2005)

NO: 39915 Dean Baker, from "Bush's Numbers Racket: Why Social Security Privatization is a Phony Solution to a Phony Problem.," The American Prospect Online Edition (January 14, 2005)

The Bush White House identifies a number of problems with the present structure of the Social Security system and proposes personal retirement accounts as a way of resolving these problems. The White House believes these accounts will also “dramatically reduce the costs of permanently fixing the system.” Dean Baker, co-director of the Center for Economic and Policy Research, argues that President Bush’s plan for personal retirement accounts would not fix Social Security; instead it would “undermine a system that has provided security for tens of million of workers and their families, for seven decades, and which can continue to do so for long into the future if it is just left alone.”

Issue 9. Should the Double Taxation of Corporate Dividends Be Eliminated?

YES: 34647 Norbert J. Michel, Alfredo Goyburu, and Ralph A. Rector, from "The Economic and Fiscal Effects of Ending the Federal Double Taxation of Dividends," A Working Paper of the Heritage Center for Data Analysis (January 27, 2003)

NO: 34648 Joel Friedman and Robert Greenstein, from "Exempting Corporate Dividends from Individual Income Taxes," in A Report of the Center on Budget and Policy Priorities (January 11, 2003)

Free-market economists Norbert J. Michel, Alfredo Goyburu, and Ralph A. Rector applaud the George W. Bush’s administration’s initiative to eliminate the double taxation of corporate dividends. They assert that this action will improve economic efficiency and that, in the long run, this tax cut will pay for itself because it will stimulate economic growth. Economic policy analysts Joel Friedman and Robert Greenstein argue that there are no valid economic justifications for the elimination of the tax on dividends. All that cutting dividend taxes will really do, they say, is reduce the tax burden on high-income individuals.

Issue 10. Are Credit Card Companies Exploiting American Consumers?

YES: 39916 Robert D. Manning, from "Perpetual Debt, Predatory Plastic," Southern Exposure (Summer 2003)

NO: 39917 Michael F. McEneney, from "Written Statement of Michael F. McEneney on Behalf of the Consumer Bankers Association ," Testimony before the House Subcommittee on Financial Institutions and Consumer Credit (September 15, 2004)

Professor Robert D. Manning lists a number of the problems with credit cards, including high interest rates, misrepresentation of the cost of debt consolidation loans, use of double billing cycles, use of “bait and switch” techniques, improper use of personal consumer credit information, and the proliferation of a number of practices that are of little or no benefit to consumers. Lawyer Micheal F. McEneney stresses the benefits that consumers experience because of the “ever expanding choices available to consumers,” and he supports these claims by reporting that a Federal Reserve study found that “91% of credit card holders are satisfied with their credit card issuers.”

Issue 11. Should Minimum Wage and Living Wage Laws Be Eliminated?

YES: 45526 DW MacKenzie, from "Mythology of the Minimum Wage," Ludwig von Mises Institute http://www.mises.org/story/2130 (May 3, 2006)

NO: 45527 Jeannette Wicks-Lim, from "Measuring the Full Impact of Minimum and Living Wage Laws," Dollars & Sense (May/June 2006)

Economics instructor MacKenzie believes that eliminating minimum wage laws would “reduce unemployment and improve the efficiency of markets for low productivity labor.” He also believes that the “economic case for a living wage is unfounded.” Economist Wicks-Lim stresses the ripple-effects of minimum and living wage laws; these effects increase the “effectiveness” of minimum and living wage laws as “antipoverty strategies.”

Issue 12. Do Unskilled Immigrants Hurt the Economy?

YES: 45439 Steven Malanga, from "How Unskilled Immigrants Hurt Our Economy," City Journal (Summer 2006)

NO: 45440 Diana Furchtgott-Roth, from "The Case for Immigration," The New York Sun (September 22, 2006)

Columnist Steven Malanga believes the influx of unskilled immigrants into the U.S. economy has imposed large costs on the larger society, including job loss by native workers and lower investment in labor-saving technology. More importantly, he argues that this immigration has increased utilization of the “vast U.S. welfare and social-services apparatus,” and in this way “has enormously amplified the cost of immigration.” Diana Furchtgott-Roth offers a point-by-point rebuttal. Among her counter-arguments, she observes that annual immigration is “a tiny fraction of our labor force,” and immigrant laborers are “complements, rather than substitutes for native born Americans.” She also cites a National Academy of Sciences study that concluded that foreign-born households are no more likely to use “welfare” than native born households.

Unit 3 The World Around Us

Issue 13. Are Protectionists Policies Bad for America?

YES: 34653 Murray N. Rothbard, from "Protectionism and the Destruction of Prosperity," Ludwig von Mises Institute http://mises.org/fullarticle.asp?title=Protectionism&month=1 (July 13, 1998)

NO: 34654 Patrick J. Buchanan, from "Free Trade Is Not Free," Address to the Chicago Council on Foreign Relations (November 18, 1998)

Free-trade economist Murray N. Rothbard objects to the prospect of protectionism, which he sees as an attempt by the few who make up special interest groups “to repress and loot the rest of us” who make up the many. Social critic and three-time presidential hopeful Patrick J. Buchanan argues that America’s new corporate elite is willing to sacrifice the country’s best interests on “the altar of that golden calf, the global economy.”

Issue 14. Should We Sweat About Sweatshops?

YES: 28786 Richard Appelbaum and Peter Dreier, from "The Campus Anti-Sweatshop Movement," The American Prospect (September/October 1999)

NO: 28788 Nicholas D. Kristof and Sheryl WuDunn, from "Two Cheers for Sweatshops," The New York Times Magazine (September 24, 2000)

Sociologist Richard Appelbaum and political scientist Peter Drier chronicle the rise of student activism on American campuses over the issue of sweatshops abroad. Students demand that firms be held responsible for “sweatshop conditions” and warn that if conditions do not improve, American consumers will not “leave their consciences at home when they shop for clothes.” News correspondents Nicholas D. Kristof and Sheryl WuDunn agree that working conditions in many offshore plant sites “seem brutal from the vantage point of an American sitting in his living room.” But they argue that these work opportunities are far superior to the alternatives that are currently available in many parts of the world and that what is needed are more sweatshops, not fewer sweatshops.

Issue 15. Are the Costs of Global Warming Too High to Ignore?

YES: 34655 Lester R. Brown, from “Eco-Economy: Building an Economy for the Earth," W. W. Norton (2001)

NO: 34656 Lenny Bernstein, from "Climate Change and Ecosystems," A Report of the George C. Marshall Institute (August 2002)

Lester R. Brown, founder and president of the Earth Policy Institute, describes his vision of an environmentally sustainable economy, which includes food supplies, population growth issues, water availability, climatic changes, and renewable energy. Lenny Bernstein, head of L.S. Bernstein & Associates, which advices companies on global environmental issues, acknowledges that ecosystems are sensitive to climate change, but he argues that the change that we have seen repeated again and again over the course of history can lead to benefits for our children and our children’s children.

Issue 16. Are Spending Cuts the Right Way to Balance the Federal Government’s Budget?

YES: 45529 Chris Edwards, from "Statement," Senate Committee on Finance, Subcommittee on Long-Term Growth and Debt Reduction (September 28, 2006)

NO: 45530 Charlie Stenholm, from "Testimony," Senate Committee on Finance, Subcommittee on Long-Term Growth and Debt Reduction (September 28, 2006)

Chris Edwards, Director of Tax Policy Studies at the Cato Institute, believes that the federal government overspending is the cause of its current fiscal problems. Higher taxes are not the solution because they “would result in greater tax avoidance, slower growth, less reported income, and thus less than expected tax revenue, perhaps prompting policymakers to jack up tax rates even higher.” Former Congressman Charlie Stenholm argues that in addressing the deficit and debt problems, everything should be on the table. He stresses that addressing long term fiscal challenges will require “some combination of stronger economic growth, restraining health care costs, scaling back benefit promises of entitlement programs, increasing the eligibility age for Social Security and Medicare, increasing revenues, and other tough choices.”

Issue 17. Has the North American Free Trade Agreement Benefited the Economies of Canada, Mexico, and the U.S.?

YES: 45532 John M. Melle, from "Statement," Senate Subcommittee on International Trade of the Committee on Finance of the United States Senate (September 11, 2006)

NO: 45533 Sandra Polaski, from "The Employment Consequences of NAFTA," Senate Subcommittee on International Trade of the Committee on Finance of the United States Senate (September 11, 2006)

Deputy Assistant U.S. Trade Representative Melle outlines the benefits of NAFTA and concludes that the three NAFTA countries “have not only become better customers for each other but better neighbors, more committed partners, and effective colleagues in a wide range of trade-related international organizations.” Sandra Polaski, director of the Trade, Equity and Development Project argues that NAFTA has produced negative effects in all three countries, including contributing to wage inequality in the U.S. But the largest negative effects have been felt by the rural poor in Mexico: they “have borne the brunt of the adjustment to NAFTA and been forced to adapt without adequate government support.”

Issue 18. Is the No Child left Behind Act Working?

YES: 40061 House Education and the Workforce Committee, from "Fact Sheet: No Child Left Behind is Working," http://edworkforce.house.gov/issues/108th/recess/nclbworks.htm (October 7, 2004)

NO: 39921 Gerald W. Bracey, from "The Perfect Law: No Child Left Behind and the Assault of Public," Dissent (Fall 2004)

The House Education and the Workforce Committee lists a number of positive results for the No Child Left Behind Act, including higher reading and math test scores in several states as well as improved data and information for teachers and parents. Professor Gerald W. Bracey believes that the No Child Left Behind Act is, from the perspective of the Republican party, a perfect law because it will ultimately transfer billions from the public sector to the private sector, because it will reduce the size of government, and because it will “wound or kill” a large Democratic party power base.

Issue 19. Will the Creation of an Ownership Society Make the American Economy More Efficient and More Equitable?

YES: 45445 The White House, from Fact Sheet: America's Ownership Society: Expanding Economic Opportunity http://www.whitehouse.gov/news/releases/2004/08/20040809-9.html (August 2004)

NO: 45446 Paul Glastris, from "Bush's Ownership Society: Why No One's Buying," Washington Monthly (December 2005)

The George W. Bush White House is promoting a plan to increase “ownership” in American society. The plan consists of a series initiatives in health care, in home ownership, in small business, and in Social security. These initiatives, if adopted, will create more ownership, more vitality and give more people “a vital stake in the future of this country.” Paul Glastris argues that persons have rejected the President’s initiatives to give them more choice because they “feel quickly overwhelmed when they lack the information or expertise to decide confidently, and turn downright negative when the choices themselves seem to put what they already have at risk.”

Property Rights or Basic Marketing

Property Rights: Cooperation, Conflict, and Law

Author: Terry Lee Anderson

The institution of property is as old as mankind, and property rights are today deemed vital to a prosperous economic system. Much has been written in the last decade on the economics of the legal institutions protecting such rights. This unprecedented book provides a magnificent introduction to the subject. Terry Anderson and Fred McChesney have gathered twelve leading thinkers to explore how property rights arise, and how they bolster economic development. As the subtitle indicates, the book examines as well how controversies over valuable property rights are resolved: by agreement, by violence, or by law.

The essays begin by surveying the approaches to property taken by early political economists and move to colorful applications of property rights theory concerning the Wild West, the Amazon, endangered species, and the broadcast spectrum. These examples illustrate the process of defining and defending property rights, and demonstrate what difference property rights make. The book then considers a number of topics raised by private property rights, analytically complex topics concerning pollution externalities, government taking of property, and land use management policies such as zoning.

Overall, the book is intended as an introduction to the economics and law of property rights. It is divided into six parts, with each featuring an introduction by the editors that integrates prior chapters and material in coming chapters. In the end, the book provides a fresh, comprehensive overview of an intriguing subject, accessible to anyone with a minimal background in economics. With chapters written by noted experts on the subject, Property Rights offers the first primeron the subject ever produced. In addition to the editors, the contributors are Louise De Alessi, Yoram Barzel, Harold Demsetz, Thráinn Eggertsson, Richard A. Epstein, William A. Fischel, David D. Haddock, Peter J. Hill, Gary D. Libecap, Dean Lueck, Edwin G. West, and Bruce Yandle.

	List of Figures and Tables
	Acknowledgments
	Introduction: The Economic Approach to Property Rights	1
1	Property Rights in the History of Economic Thought: From Locke to J. S. Mill	20
2	Property Rights in the Firm	43
3	Open Access versus Common Property	73
4	Gains from Private Property: The Empirical Evidence	90
5	The Evolution of Property Rights	118
6	Contracting for Property Rights	142
7	Force, Threat, Negotiation: The Private Enforcement of Rights	168
8	First Possession as the Basis of Property	200
9	Government as Definer of Property Rights: Tragedy Exiting the Commons?	227
10	Property Rights or Externalities?	259
11	Ownership and the Externality Problem	282
12	In and Out of Public Solution: The Hidden Perils of Forced and Unforced Property Transfer	307
13	Public Good and Property Rights: Of Coase, Tiebout, and Just Compensation	343
	References	365
	Cases Cited	391
	About the Editors and Authors	393
	Index	395

Interesting book: Smoothies or You on a Diet

Basic Marketing

Author: Jr William D Perreault

Embodying the continuous improvement and constant innovation of the market's most talented-and most driven-author,Bill Perreault,this latest edition of the marketing classic takes on the virtual corporation of the late '90s and beyond,addresses relationship marketing thoughtfully throughout,and expands its discussions of global issues,ethics,IMC,cross-functional topics,customer satisfaction,business-to-business,services and more!

Sunday, December 14, 2008

Principles of Cost Accounting or Health Care Financial Management for Nurse Managers

Principles of Cost Accounting

Author: Edward J Vanderbeck

Vanderbeck provides readers with a thorough, but concise, understanding of concepts, behavior, and accounting techniques applicable to manufacturing cost systems.

Booknews

This textbook introduces cost concepts, cost behavior, and cost accounting techniques, applying them to manufacturing and service businesses. It provides instruction on calculating the cost of products and services, setting prices, bidding on contracts, and analyzing profitability. It also describes the evaluation of management and subunit performance within an organization, and the use of accounting to move managers toward the organization's goals. Specific chapters cover materials, labor, factory overhead, process cost accounting, standard cost accounting, budgeting, service businesses, and management decision making. VanDerbeck teaches accounting at Xavier University. Annotation c. Book News, Inc., Portland, OR (booknews.com)

See also: Cupcakes or Sweet Mandarin

Health Care Financial Management for Nurse Managers

Author: Janne Dunham Taylor

Provides the information and tools neccessary for nurses to express themselves more effectively using financial principles and data while interfacing with financial personnel.

	Introduction : every management decision has financial implications - every financial decision has management implications	1
Ch. 1	An open letter to nurse leaders : if we do what is right for the patients, financial well-being will follow	17
Ch. 2	Providing value-based services while achieving quality and financial accountability	25
Ch. 3	Quantum leadership : love one another	109
Ch. 4	Organizational strategies	185
Ch. 5	Ethics in nursing administration	245
Ch. 6	Everything you wanted to know about health care and more!	275
Ch. 7	Is there life after capitation? : the economics of the U.S. health care system after the managed care revolution	347
Ch. 8	Knowledge is power : here's how to plug in	371
Ch. 9	Nursing information systems : guide for nursing management	411
Ch. 10	Budgeting	425
Ch. 11	Budget development and evaluation	457
Ch. 12	Budget variances	493
Ch. 13	Comparing reimbursements with cost of services provided	521
Ch. 14	Budget strategies	557
Ch. 15	Strategic management : facing the future with confidence	607
Ch. 16	An overview of case management	647
Ch. 17	Accounting for health care entities	667
Ch. 18	Financial analysis : improving your decision-making	691
Ch. 19	Patient classification systems	713
Ch. 20	Staff - our most valuable resource	761
Ch. 21	Productivity	827

Problematic Relationships in the Workplace or Contract as Promise

Problematic Relationships in the Workplace

Author: Janie M Harden Fritz

This seminal work on relationships in the workplace explores how problematic workplace relationships are conceptualized, the ways in which they impact people, and explores the recommended approaches to increasing health and wellness in organizations. Scholars from rhetorical, social scientific, constructivist, and critical perspectives offer a rich array of analyses and original studies of value to other scholars, advanced students, and practitioners.

Contract as Promise: A Theory of Contractual Obligation

Author: Charles Fried

This book displays the underlying structure of a complex body of law and integrates that structure with moral principles.

Charles Fried grounds the basic legal institution of contract in the morality of promise, under which individuals incur obligations freely by invoking each other's trust. Contract law and the promise principle are contrasted to the socially imposed obligations of compensation, restitution, and sharing, which determine the other basic institutions of private law, and which come into control where the parties have not succeeded in invoking the promise principle—as in the case of mistake or impossibility. Professor Fried illustrates his argument with a wide range of concrete examples; and opposing views of contract law are discussed in detail, particularly in connection with the doctrines of good faith, duress, and unconscionability.

For law students and legal scholars, Contract as
Promise offers a coherent survey of an important legal concept. For philosophers and social scientists, the book is a unique demonstration of the practical and detailed entailments of moral theory.

Saturday, December 13, 2008

Bananas and Business or Effective Health Care Supervisor

Bananas and Business: The United Fruit Company in Colombia, 1899-2000

Author: Marcelo Bucheli

"A clearly written analysis that takes into account the international context in which the company operated, its characteristics as a business enterprise, and its relationship with banana workers, local entrepreuneurs, and regional governments in two key banana zones."
—The Journal of American History

"A significant contribution to a growing body of scholarship."
—Journal of Latin American Studies

"Bucheli's narrative is theoretically informed...This book deserves consideration by groups of specialists who do not necessarily overlap: business historians, Latin America specialists, and international business scholars.
—Economic History Society

"Of interest not only to students of Latin American history, but also to those concerned with how large US companies function when they invest heavily in developing countries."
—Choice

"Bananas and Business covers such new ground, both in its postwar history of Columbia and in its analysis of UFC's managerial dicision making, that Bucheli does not need the straw man he laboriously dismantles."
— Ian Wliiam Read, Stanford University

"This is an excellent addition to our knowledge about the UFCO....based on an exhaustive analysis of the primary sources...and a thorough understanding of the logic of the multinational enterprise. Bucheli has shown that there is indeed room for a further study of UFCO and this may will inspire others to revisit this controversial company."
—International Affairs

"A major contribution to both Latin American and international business history. Marcelo Bucheli challengesstereotyped views of the role of multinationals in developing countries by examining the evolving dynamic relationship between the US firm, local entrepreneurs, politicians and workers. Bucheli demonstrates the complex and nuanced role of multinationals in the creation of the global economy."
—Geoffrey Jones, Professor of Business Administration, Harvard Business School

"Through a case study of two Colombian banana zones, based on unique access to United Fruit's internal archives, the author challenges the simplistic portrayal of UFCO as politically all-powerful and harshly exploitive by addressing the problems with declining profitability and risk the company faced over the long-term and the complex interactions through which local banana planters, plantation workers, and local and national governments influenced company decisions. This book makes a major contribution to the political economy of multinational corporations in Latin America and the new business history, and it highlights the agency of local entrepreneurs."
—Catherine LeGrand, Associate Professor of History, McGill University

"Bucheli has crafted an excellent study."
—American Historical Review

For well over a century, the United Fruit Company (UFCO) has been the most vilified multinational corporation operating in Latin America. Criticism of the UFCO has been widespread, ranging from politicians to consumer activists, and from labor leaders to historians, all portraying it as an overwhelmingly powerful corporation that shaped and often exploited its host countries. In this first history of the UFCO in Colombia, Marcelo Bucheli argues that the UFCO's image as an all-powerful force in determining national politics needs to be reconsidered. Using a previously unexplored source—the internal archives of Colombia's UFCO operation—Bucheli reveals that before 1930, the UFCO worked alongside a business-friendly government that granted it generous concessions and repressed labor unionism. After 1930, however, the country experienced dramatic transformations including growing nationalism, a stronger labor movement, and increasing demands by local elites for higher stakes in the banana export business.

In response to these circumstances, the company abandoned production, selling its plantations (and labor conflicts) to local growers, while transforming itself into a marketing company. The shift was endorsed by the company's shareholders and financial analysts, who preferred lower profits with lower risks, and came at a time in which the demand for bananas was decreasing in America. Importantly, Bucheli shows that the effect of foreign direct investment was not unidirectional. Instead, the agency of local actors affected corporate strategy, just as the UFCO also transformed local politics and society.

1	Introduction	1
2	From hotel luxury suites to working-class lunchboxes	24
3	The United Fruit Company in Latin America : business strategies in a changing environment	44
4	The United Fruit Company and local politics in Colombia	86
5	The labor conflicts of the United Fruit Company in Magdalena in the 1920s	118
6	Nobody's triumph : labor unionism in Magdalena after World War II	137
7	The United Fruit Company's relationship with local planters in Colombia	149
8	Conclusion	180

Effective Health Care Supervisor

Author: Charles McConnell

The hands—on guide for front line health care supervisors, this long—time bestseller includes two new chapters on reengineering and downsizing and extensive revisions and updates throughout. This new edition covers all areas of supervision including time management, performance appraisal, motivation, and communication.

Mary L. Fisher

The fourth edition of this book places supervision in the context of today's changing healthcare environment. It is expanded beyond the previous edition in this respect, although the author admits that the basics of supervision are unchanged. The book stresses the need for supervisors to adapt to changes that will include expanding scopes of responsibility, a broader variety of duties, and redesigned work environments. New content includes the evolving roles of healthcare supervisors, reengineering, and staff reductions. The book's attempt to meet modern challenges for supervisors is well timed. The intended audience is first and second line supervisors. It is suggested as a textbook for supervisory development classes. The book is written in simple terms and is best positioned for those new to supervision. The author is a human resource officer in a New York hospital system, so is credible in his work experiences. He has numerous previous publications and his formal education is in engineering and business. There are few illustrations offered in this book. References, for the most part, are not offered in context, but there is a sparse annotated bibliography in the back of the book. Many of these books are dated "classics." Each chapter presents clear objectives and adds two exercises for practicing skills. The exercises can be helpful in a classroom setting. This text is comprehensive in the number of topics related to healthcare supervision that are covered. However, some topics are addressed superficially, such as budgeting for personnel costs. The contextual emphasis is timely and a sufficient reason to justify this new addition. Overall, this text needs to be evaluatedin relation to competing offerings. I would prefer more in-depth coverage of these important topics.

Doody Review Services

Reviewer: Mary L. Fisher, PhD, RN, CNAA (Indiana University School of Nursing)
Description: The fourth edition of this book places supervision in the context of today's changing healthcare environment. It is expanded beyond the previous edition in this respect, although the author admits that the basics of supervision are unchanged.
Purpose: The book stresses the need for supervisors to adapt to changes that will include expanding scopes of responsibility, a broader variety of duties, and redesigned work environments. New content includes the evolving roles of healthcare supervisors, reengineering, and staff reductions. The book's attempt to meet modern challenges for supervisors is well timed.
Audience: The intended audience is first and second line supervisors. It is suggested as a textbook for supervisory development classes. The book is written in simple terms and is best positioned for those new to supervision. The author is a human resource officer in a New York hospital system, so is credible in his work experiences. He has numerous previous publications and his formal education is in engineering and business.
Features: There are few illustrations offered in this book. References, for the most part, are not offered in context, but there is a sparse annotated bibliography in the back of the book. Many of these books are dated "classics." Each chapter presents clear objectives and adds two exercises for practicing skills. The exercises can be helpful in a classroom setting.
Assessment: This text is comprehensive in the number of topics related to healthcare supervision that are covered. However, some topics are addressed superficially, such as budgeting for personnel costs. The contextual emphasis is timely and a sufficient reason to justify this new addition. Overall, this text needs to be evaluated in relation to competing offerings. I would prefer more in-depth coverage of these important topics.

Rating

2 Stars from Doody

Friday, December 12, 2008

Ethics in the Workplace or Managing Americas Small Communities

Ethics in the Workplace: Systems Perspective

Author: William Roth

Comprehensive and clear, this book introduces readers to a generic, universal standard by which to judge and encourage ethical behavior in the workplace and life in general. It begins by exploring the philosophical roots upon which the field of ethics is based and springs, and then discusses the four basic current approaches to ethics—their strengths and weaknesses, and how they can be pulled together under the new standard. A focus on organization ethics places the standard into the workplace, and shows that its successful implementation there requires the correct design of organization systems, rather than an attempt to change the individual employees. For corporate training programs, and the creation of more ethical individuals in the workplace.

1. Shortcuts to Failure.

2 Tales from the Trenches.

3. Making Sense Out of Ethics.

4. Is It “Me-I” or “We”?

5. Deontology versus Relativism.

6. Identifying the Standard.

7. The Role of Religion in Ethics.

8. Exploring the Systems Approach.

9. The Legacy of Laissez Faire Economics.

10. When Downsizing is Unethical.

11. Evaluation and Reward: The Primary Shapers of Culture.

12. To Empower or Not to Empower, That Is the Question.

13. Training and Teambuilding Make it Work.

Managing America's Small Communities: People, Politics, and Performance

Author: David Folz

In their book, Managing America's Small Communities, David Folz and P. Edward French examine the relevant trends, executive behavior, service quality, and service performance measurement in small communities. The theme is the value added to small communities that evidence professionalism in administration. Professional managers base service strategies on needs rather than demands, emphasize long-term community interests, promote equality, and advance citizen participation. The findings show that city managers are more extensively engaged than mayors in governmental process decisions and help to advance the level of service quality in small communities.

Lenin and Philosophy and Other Essays or Mastering the Job Interview and Winning the Money Game

Lenin and Philosophy and Other Essays

Author: Louis Althusser

No figure among the western Marxist theoreticians has loomed larger in the postwar period than Louis Althusser. A rebel against the Catholic tradition in which he was raised, Althusser studied philosophy and later joined both the faculty of the Ecole normal superieure and the French Communist Party in 1948. Viewed as a "structuralist Marxist," Althusser was as much admired for his independence of intellect as he was for his rigorous defense of Marx. The latter was best illustrated in For Marx (1965), and Reading Capital (1968). These works, along with Lenin and Philosophy (1971) had an enormous influence on the New Left of the 1960s and continues to influence modern Marxist scholarship.

This classic work, which to date has sold more than 30,000 copies, covers the range of Louis Althusser's interests and contributions in philosophy, economics, psychology, aesthetics, and political science.

Marx, in Althusser's view, was subject in his earlier writings to the ruling ideology of his day. Thus for Althusser, the interpretation of Marx involves a repudiation of all efforts to draw from Marx's early writings a view of Marx as a "humanist" and "historicist."

Lenin and Philosophy also contains Althusser's essay on Lenin's study of Hegel; a major essay on the state, "Ideology and Ideological State Apparatuses," "Freud and Lacan: A letter on Art in Reply to André Daspre," and "Cremonini, Painter of the Abstract." The book opens with a 1968 interview in which Althusser discusses his personal, political, and intellectual history.

	Introduction
	Foreword
	Philosophy as a Revolutionary Weapon	1
	Lenin and Philosophy	11
	Preface to Capital Volume One	45
	Lenin before Hegel	71
	Ideology and Ideological State Apparatus (Notes Towards an Investigation)	85
	Appendix	127
	Freud and Lacan	133
	A Letter on Art in Reply to Andre Daspre	151
	Cremonini, Painter of the Abstract	157
	Index	167

Books about marketing: The The Educated Heart or Federal Law of Employment Discrimination in a Nutshell

Mastering the Job Interview and Winning the Money Game

Author: Kate Wendleton

Mastering the Job Interview is for every job hunter who wants to ace the interview. It will help the job seeker to turn the job interview into a job offer. It shows the reader how to maximize a salary offer through smart negotiation. It will show the reader how to highlight their strengths and gain more power in the job interview and is complete with tips to start out on the right foot in a new position.

Teaming up or Crisis Communications

Teaming up: Making the Transition to a Self-Directed Team-Based Organization

Author: Darrell W W Ray

Plenty of books will tell you why self-directed teams are good for businesses and the people in them. But very few also show how to set teamwork into motion, day by day and year by year. If you're seeking that "second-generation" level of guidance - how-to, detailed, based on struggles and successes at organizations just like yours - look no further than Teaming Up. Dr. Darrel Ray has front-line experience in helping teams grow at manufacturing and service companies, government and social service agencies, Fortune 500 giants, and small firms. His approach has been proven to work in union and non-union environments, and the payoffs have been measurable: higher morale, better use of resources, and dramatic positive impact on bottomline profit.

New interesting textbook: Construction Project Management or Strategic Communication in Business and the Professions

Crisis Communications: A Casebook Approach

Author: Kathleen Fearn Banks

A casebook approach to studying crisis communications means learning from the actions of those who have experienced crises. What did they expect? What actually happened? Were they prepared? What were their strategies? What were their challenges, pressures, and problems? Were the news media adversarial or supportive? If they had to do it again, what would they do differently? These and other questions are answered in the case studies of this second edition.

Presenting organizational and individual problems that may become crises and the communication responses to these situations, this revision of Fearn-Banks' very successful text:
* presents crisis communication theory, including a critique of the communications of White Star Lines after its Titanic sank on its maiden voyage;
* describes ways of determining the most likely and most damaging crises that may strike an organization;
* centers on causes of crisis--rumor, "gotcha" television news and the non-expert expert, andcrises caused by the news media;
* gets into the 21st century and cyberspace-caused crises, including mini-cases of rogue Web sites and e-mail rumors;
* explains how to communicate with the news media, lawyers, internal publics or audiences, and external publics; and
* includes narrated case studies illustrating how spokespersons and managers used communication in several kinds of crises.

The text is supplemented by a workbook, enabling students to test their knowledge and develop their skills. Written as a primer for crisis communications, public relations, and communications management, Crisis Communications serves as an essential resource in the practice ofpublic relations and corporate communications.

Understanding Business or The Girls Guide to Building a Million Dollar Business

Understanding Business

Author: William G Nickels

Understanding Business by Nickels, McHugh, and McHugh has been the number one textbook in the introduction to business market for several editions for three reasons: (1) The commitment and dedication of an author team that teaches this course and believes in the importance and power of this learning experience, (2) we listen to our customers, and (3) the quality of our supplements package. We consistently look to the experts –full-time faculty members, adjunct instructors, and of course students– to drive the decisions we make about the text itself and the ancillary package. Through a series of focus groups, symposia, as well as full-book, single-chapter, revised manuscript reviews of both text and key ancillaries, we have heard the stories of more than 500 professors and their insights and experiences are evident on every page of the revision and in every supplement. As teachers of the course and users of their own materials, the author team is dedicated to the principles of excellence in business education. From providing the richest most current topical coverage to using dynamic pedagogy that puts students in touch with today’s real business issues, to creating groundbreaking and market-defining ancillary items for professors and students alike, Understanding Business leads the way.

Booknews

New edition of an introductory text with color photos, sidebars, and abundant pedagogical trappings (including "ethics boxes" for practice in making ethical decisions). Annotation c. Book News, Inc., Portland, OR (booknews.com)

Look this: Franchising or The Disneyization of Society

The Girls' Guide to Building a Million-Dollar Business

Author: Susan Wilson Solovic

We've all been told that nice girls don't get the corner office. And they certainly don't strike out on their own to start a million-dollar company. . . Fortunately, we all know better. As the head of the highly successful SBTV.com (Small Business Television), author Susan Wilson Solovic is an authority on making money and building a thriving business. Now in The Girls' Guide to Building a Million-Dollar Business, she shows women how to gain the confidence and knowledge they need to become successful entrepreneurs.

Featuring interviews with daring, powerhouse women like Gayle Martz, President & CEO, Sherpa's Pet Trading Company, and Taryn Rose of Taryn Rose International, Solovic offers frank advice and hard-won lessons including:

–Taking emotions out of the workplace.

–Make business decisions based on what is best for the company, not on your personal feelings.

–Thinking big and bold.

–Believe that you can be successful and be willing to announce your intentions to the world.

–Managing for growth.

–Hire the right people and discover the best ways to keep them.

–Never being afraid to take a chance.

–Boost profits by taking financial risks.

Inspiring and unflinching, The Girls' Guide to Building a Million-Dollar Business shows women that not only do they have the power to earn more money and control their financial destinies - they deserve to.

Publishers Weekly

Only 3% of women-owned businesses in the U.S. gross a million dollars or more in revenue. It doesn't have to be that way, according to Solovic (The Girls' Guide to Power and Success), CEO of SBTV.com. Women face deeply ingrained challenges on their way to wealth, from a discomfort with talking about money to a fear of success, but are also more inclined to create flexible working environments that cater to the needs of their employees as well as to the bottom line. Solovic lays out the steps to success: chutzpah, determination, managing changing relationships, keeping employees and customers happy, getting and maintaining credit, overcoming gender bias and creating a successful business plan and a solid brand. Though her cheery, can-do outlook is infectious, the lessons bog down in a plethora of quotes and personal stories from women (and a surprising number of men) who have made their financial mark. Nonetheless, this is a useful and encouraging guide, providing solid advice and resources to help women achieve and sustain entrepreneurial success. (Nov.)

Thursday, December 11, 2008

Managerial Accounting or Jugglers Guide to Managing Multiple Projects

Managerial Accounting: An Introduction to Concepts, Methods and Uses

Author: Michael W Maher

Now you can focus on the concepts, methods, and uses of managerial accounting that will prepare you to become an effective manager in today's business world. This classic MBA text balances managerial accounting coverage with a strong emphasis on management decision-making. You learn how to truly use the financial information, rather than simply perfect your accounting techniques. Core managerial accounting concepts combine with the latest cutting-edge material that's important to today's managers and decision makers. You'll find an emphasis on international issues within today's globalized business environment, the strategic effects of decisions, a focus on ethics that reflects this area of increasing scrutiny, and emphasis on new management accounting trends. Numerous realistic examples and application problems help emphasize process improvement and the integration of financial reporting issues for management decision-making. You also learn to apply managerial accounting tools to the emerging service sector, government, and nonprofit organizations for ongoing business success.

Books about economics: Construction Accounting and Financial Management or Coaching for Leadership

Juggler's Guide to Managing Multiple Projects

Author: Michael Singer Dobson

In the past, most project management books have focused on managing one project, but in today's increasingly busy and stressfulworld, it has become necessary to calmly and efficiently manage more than one project-often several projects-successfully at the same time. This learned skill is valuable not only for project managers, but also for anyone responsible for the successful outcome of multiple projects, whether it is at the office or in the home! Dobson says that you must first have a strong foundation in time management and priority setting, then introduces the concept of Portfolio Management to timeline multiple projects, determine their resource requirements, and handle emergencies, putting you in charge for possibly the first time in your life! The Juggler's Guide to Managing Multiple Projects does not forget the paperwork. Dobson supplies examples of business-tested forms, charts, logs, tables, and worksheets-everything project managers need to crash, level, analyze, plan, and control tasks. Forms were never better explained or illustrated. To ensure creative success, Dobson adds tips, shortcuts, and tricks of the project management trade with each example.

Michael Singer Dobson is an author, consultant, and seminar leader in project management, communications, and personal success. He has trained people in well over 1,000 organizations on three continents on topics ranging from project management to career strategies. His books include The Juggler's Guide to Managing Multiple Projects (PMI®) and Practical Project Management, among others. He may be reached online at www.dobsonbooks.com.

Images of Organization or Supervision

Images of Organization: Executive Edition

Author: Gareth Morgan

This pioneering work has been now abridged and revised to increase its accessibility and usefulness for today's practicing managers.

It is centered around a simple premise with profound implications: All organization and management theories are based on images, or metaphors, with paradoxical effects - they can create profound insights but also great distortions. With this seminal work, Gareth Morgan shows how managers can broaden and deepen their understanding of organization and organizational problems, and use powerful new metaphors to shape new ways of working.

The first book to offer a concrete method for integrating the strengths and overcoming the weaknesses of competing management perspectives, Images of Organization has established itself as a classic and has influenced management thinking throughout the world. This new Executive Edition retains all the vitality of the original and has been updated to integrate significant research of the last decade. This essential volume provides the kind of organizational "radar" system managers need to negotiate the demands of the 21st century.

"A fine well-thumbed friend returns reborn and refreshed. No one who cares about organizations should miss this living classic"

--Curt Lindberg, President, VHA of New Jersey

'"We are moving from the world of traditional organizing forms into a new and uncharted world. If I were to choose one guidebook for exploring both worlds, I'd choose Images of Organization. It will help practitioners and leaders multiply their abilities to see, understand and redesign organizations to fit today's extraordinary challenges"

--Bill Veltrop, Founder, International Center for Organizational Design

"An intellectual tour de force ... a major contribution to the literature"

-- Journal of Occupational Psychology

Interesting textbook: Fitness Management or Public Speaking

Supervision: Concepts and Skill-Building

Author: Samuel C Certo

Certo's Supervision: Concepts and Skill Building 5th Edition, prepares students to be supervisors in a challenging modern workplace. It is based on the premise that organizational variables including diversity in the workforce, computer and communication technology, and the design of organization structures are constantly changing. Students will learn the critical role of a supervisor in an organization and the abilities needed to be successful.

Financial and Accounting Guide for Not for Profit Organizations or Organizational Communication for Survival

Financial and Accounting Guide for Not-for-Profit Organizations

Author: John H McCarthy CPA

This Seventh Edition is filled with authoritative advice on the financial reporting, accounting, and control situations unique to not-for-profit organizations. It contains discussions of the accounting and reporting guidelines for different types of organizations, complete guidance on tax and compliance reporting requirements, illustrated explanations of various types of acceptable financial statements, and much more!

Booknews

Written chiefly for managers of not-for-profit organizations, this book offers guidance on the management of financial resources and effectively communicating the organization's financial activities to its members and the public. It also provides instruction on the interpretation of annual financial reports, and their uses in making informed decisions. Compliance requirements are detailed for each state, and specific recommendations are provided. Issues related to control and book-keeping are emphasized. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Responsibilities of Treasurers and Chief Executive Officers.
KEY FINANCIAL CONCEPTS.
Accounting Distinctions between Not-for-Profit and Commercial Organizations.
Cash versus Accrual Basis Accounting.
Fund Accounting and Internal Financial Reporting.
Interfund Transfers and Appropriations.
Fixed Assets--Some Accounting Problems.
Fixed Assets--Depreciation.
Investment Income, Gains and Losses, and Endowment Funds.
Affiliated Organizations, "Pass-Through" Transactions, and Mergers.
Contributions, Pledges, and Noncash Contributions.
Accounting Issues Relating to Fundraising.
FINANCIAL STATEMENT PRESENTATION.
Cash Basis Financial Statements.
Accrual Basis Financial Statements.
Multiclass Financial Statements.
ACCOUNTING AND REPORTING GUIDELINES.
Voluntary Health and Welfare Organizations.
Colleges and Universities.
Health Care Providers.
Accounting Standards for Other Not-for-Profit Organizations.
Special Accounting Issues for Specific Organizations.
The Financial Accounting Standards Board and Future Trends in Not-for-Profit Accounting.
CONTROLLING THE NOT-FOR PROFIT ORGANIZATION.
The Importance of Budgeting.
Avoiding Bankruptcy.
Small Organizations--Obtaining the Right Bookkeeper.
Small Organizations--Providing Internal Control.
Effective Internal Accounting Control for Not-for-Profit Organizations.
Independent Audits.
Investments.
PRINCIPAL FEDERAL TAX AND COMPLIANCE REQUIREMENTS.
Principal Federal Tax Requirements.
Principal Federal Tax Forms Filed.
State Compliance Requirements.
Audits of Federally Funded Programs.
SETTING UP AND KEEPING THE BOOKS.
Cash BasisBookkeeping.
Simplified Accrual Basis Bookkeeping.
Full Accrual Basis Bookkeeping.
Fund Accounting Bookkeeping.
Automating the Accounting Records.
Appendices.
Bibliography.
Index.

New interesting textbook: Homebrewers Garden or Better Homes and Gardens

Organizational Communication for Survival: Making Work, Work

Author: Virginia Peck Richmond

Assuming a unique perspective for an organizational communication text, this “handbook” focuses students on how to communicate with managers and peers to survive, thrive and prosper in organizational environments.

The nature of organizations; nonverbal communication; administration, supervision, and communication; barriers to effective communication, communication traits, perceptions of people in organizations, approaches to management, management styles and decision-making, power and status, organizational culture, supervisory and subordinate relationships; and disagreement, conflict and Groupthink.

Organizational communication.

Preface     xi
The Nature of Organizations     1
Types of Organizations     2
Common Characteristics of All Organizations     3
Organizational Environments     9
Preliminary Principles for Peons     10
Viewing Organizations     14
References and Recommended Readings     14
Study Guide     15
The Nature of Communication in Organizations     16
Myths and Misconceptions about Communication in Organizations     16
Organizational Communication Defined     20
Components of Communication     20
Functions of Communication in Organizations     25
Organizational Communication Networks     27
Formal Communication Flow and Impact     28
References and Recommended Readings     31
Study Guide     31
Nonverbal Behavior and Communication     32
Significance of Nonverbal Communication in Organizations     33
Functions of Nonverbal Messages     34
Categories of Nonverbal Messages     36
Immediacy and Organizational Communication     42
References and Recommended Readings     45
Study Guide     46
Administration,Supervision, and Communication     47
Supervisors' Duties: Subordinates' Views     48
Why Aren't Managers Doing Their Jobs?     50
To Supervise or to Administer? That is the Question     54
What Kind of Manager Do You Have?     56
References and Recommended Readings     56
Study Guide     57
Barriers to Effective Communication     58
Climate Control     58
Status     60
Communication Overload     61
Defensiveness     65
References and Recommended Readings     67
Study Guide     67
Personality, Temperament, and Communication Traits     69
Personality and Temperament     69
Temperament/Personality and Communication     70
Communication Traits     71
Sociocommunicative Orientations and Styles     77
References and Recommended Readings     80
Study Guide     81
Organizational Orientations and Communication Traits     82
Organizational Orientations     82
Personality Types     85
Organizational Orientations and Temperament     90
Organizational Orientations, Temperament, and Communication Traits      91
Organizational Orientations, Temperament, and Organizational Outcomes     91
References and Recommended Readings     92
Study Guide     93
Perceptions of People in Organizations     94
Source Credibility     96
Interpersonal Attractiveness     97
Homophily     100
References and Recommended Readings     103
Study Guide     104
Approaches to Management     105
Early Orientations     106
Leadership Approaches     110
The Ideal Leader?     114
Management Communication Styles and Decision Making     114
Decision Making and Communication     117
Why Managers Select One MCS Over Another     119
Identifying the MCS     122
References and Recommended Readings     123
Study Guide     124
Power and Status     125
Nature of Status     125
Status Symbols     126
Communication and Status     127
Power     129
From the Peon's Perspective     134
References and Recommended Readings     135
Study Guide     136
Organizational Culture     137
Defining Culture     137
Culture and Communication     138
Cultural Terminology     138
Organizations and Cultures     140
Ethnocentrism     142
References and Recommended Readings     149
Study Guide     150
Communication and Change     151
Why People Resist Change in Organizations     151
Informal Communication Network Roles     153
Innovativeness: The Willingness to Adopt     159
Introducing Change     162
Six Conditions Necessary for Successful Change     168
References and Recommended Readings     170
Study Guide     170
Disagreement, Conflict, and Groupthink     171
Disagreement and Conflict     172
Tolerance for Disagreement     174
Conflict Prevention     178
Conflict Management     180
Groupthink: Too Much Agreement for the Good of the Organization     181
References and Recommended Readings     185
Study Guide     185
Effective Supervisory and Subordinate Relationships     187
Why Some Do Not Survive: Ten Common Communication Mistakes     190
How to Survive: Common Communication Strategies for Survival     193
References and Recommended Readings     199
Study Guide     199
Discrimination and Pseudodiscrimination     201
The Need for Discrimination     201
The Evils of Discrimination     202
Making Evaluations Work (For You)     203
Staying Out of Trouble: The Peon Perspective     205
Dealing with Pseudodiscrimination and Diversity     206
References and Recommended Readings     207
Study Guide     207
Index     208

Wednesday, December 10, 2008

Energy Environment and Climate Change or Leading and Managing Occupational Therapy Services an Evidence Based Approach

Energy, Environment, and Climate Change

Author: Richard Wolfson

In this new study of energy use and global climate change, Richard Wolfson outlines basic science concepts as well as specific, contemporary applications in energy production and their environmental consequences. Energy, Environment, and Climate is structured on the premise that climate change is the dominant energy-related environmental issue of the twenty-first century. Traditional concerns like pollution and conservation of energy resources are covered with clear, scientific explanations. Unique to this text, a full five chapters—about one-third of the content—are devoted to climate and an understanding of the energy/climate link. Included are over 250 photographs and illustrations.

Preface     xiii
A Changing Planet     1
High-Energy Society     22
Energy: A Closer Look     37
Energy and Heat     68
Fossil Fuel Energy     105
Environmental Impacts of Fossil Fuels     143
Nuclear Energy     177
Energy from Earth and Moon     224
Direct from the Sun: Solar Energy     251
Indirect from the Sun: Water, Wind, Biomass     292
Hydrogen Futures?     332
Keeping Warm: The Science of Climate     356
Forcing the Climate     377
Is Earth Warming?     403
Future Climates     426
Energy and Climate: Breaking the Link     456
Appendix     483
Glossary     489
Suggested Readings     501
Answers to Odd-Numbered Exercises     507
Credits and Data Sources     509
Index     521

Books about marketing: Ecological Economics or Product Design

Leading and Managing Occupational Therapy Services an Evidence-Based Approach

Author: Brent Braveman

As an occupational Therapy manager you will need to know:
How to meet the requirements of the state regulatory agencies
Guidelines for third-party reimbursement
Accreditation standards and requirements for licensure

This easy-to-read text focuses on these and other relevant topics, helping you develop the skills, knowledge, and values that you will rely on throughout your career as a manager.

1	Understanding and applying the concepts of evidence-based practice to the management of occupational therapy services	1
2	Understanding health care systems and practice contexts	23
3	Understanding and working within organizations	53
4	Leadership : the art, science, and evidence	81
5	Roles and functions of managers	109
6	Roles and functions of supervisors	141
7	Competency and the occupational therapy manager	169
8	Managing change and solving problems	197
9	Developing evidence-based occupational therapy programming	215
10	Turning theory into practice : managerial strategies	245
11	Evaluating and improving occupational therapy services	273
12	Communicating effectively in person and in writing	305
13	Marketing occupational therapy services	333
14	Responsible participation in a profession	347
15	Introducing others to evidence-based practice	371

Business in Action with Real Time Updates or The Complete Book of Personal Training

Business in Action with Real-Time Updates

Author: Court Bove

KEY BENEFIT: Business in Action, 4/e is an introduction to business that provides readers with a wealth of the most current information available, allowing them to experience firsthand a variety of highly involving information that no other book on the market can match. Numerous cases and examples simplify the material, encourage active reading, and provide a life-long useful reference source.

KEY TOPICS: Topics include: the global economy, starting and organizing a small business, management issues, human resources and employee relations, marketing strategies, and financial information and resources.

MARKET: An excellent resource for managers, corporate trainers, and those interesting in owning and operating small to medium businesses; this book is also a must-read for people just entering the corporate job market.

Booknews

A text on business fundamentals, offering a wealth of skill-building activities, team and Internet exercises, color photos and graphics, chapter-opening vignettes, and an entrepreneurial focus. Material is presented in a conversational tone in a user-friendly magazine layout. Includes integrated coverage of e-business in chapter material, boxed readings, and cases. Other learning features include review, critical thinking, and application questions, and chapter glossaries. Bov<'e>e teaches business administration at Grossmont College. Thill is chief executive officer of Communication Specialists of America. Annotation c. Book News, Inc., Portland, OR (booknews.com)

The Complete Book of Personal Training

Author: Douglas S Brooks

The Complete Book of Personal Training delivers exactly what the title promises and more, making it the most comprehensive and authoritative resource for you as a personal trainer, whether you are a newcomer to the field or have a well-established business.

The book is truly a complete resource. It's full of information about working with clients and designing programs, and it's also a practical guide to all aspects of the personal training business. The Complete Book of Personal Training will help you in the all aspects of your profession:

· Learn applicable information on fitness testing and assessment.
· Identify your clients' goals and create fitness tests specifically for them.
· Properly train and help special populations.
· Understand the business side of personal training, including marketing yourself as a trainer, getting and retaining clients, and learning time management.
· Learn how to expand your business.

Noted author, educator, and personal trainer Douglas Brooks digs deep into the world of personal training, offering solutions to the challenges that trainers face in daily life and providing answers to many of the questions personal trainers ask throughout their careers. More than just a training manual, this text explores the best ways to run your business-from marketing and promotions to record keeping and retirement planning. The book includes a thorough index to help readers quickly locate any topic, and more than 100 photos accurately illustrate proper techniques for dozens of exercises.

The Complete Book of Personal Training contains something for every personal trainer. It's the first reference of its kind to provide all the information you need to start, run, and grow a personal training business or career. The text is an essential tool to help you solve the daily organizational and business challenges of personal training.

Interpersonal Skills in Organizations or The Values Based Safety Process

Interpersonal Skills in Organizations

Author: Karen O Dowd

Interpersonal Skills in Organizations by de Janasz, Dowd, and Schneider takes a fresh, thoughtful look at the key skills necessary for personnel and managerial success in organizations today. Chock-full of exercises, cases and group activities, the book employs an experiential approach suitable for all student audiences. The book is organized into 4 distinct sections (Understanding Yourself, Understanding Others, Understanding Teams, and Leading) that can be used collectively or modularly depending on the instructor’s preference and student-audience need. The emphasis in this edition focused on making the text more current along with making the text pedagogically effective for students and instructors.

Contents in Brief Preface Acknowledgments Unit 1 Interpersonal Effectiveness: Understanding Yourself 1. Journey into Self-awareness 2. Self-disclosure and Trust 3. Establishing Goals by Identifying Values and Ethics 4. Self-management Unit 2 Interpersonal Effectiveness: Understanding and Working with Others 5. Understanding and Working with Diverse Others 6. The Importance and Skill of Listening 7. Conveying Verbal Messages 8. Persuading Individuals and Audiences Unit 3 Understanding and Working in Teams 9. Negotiation 10. Building Teams and Work Groups 11. Managing Conflict 12. Achieving Business Results through Effective Meetings 13. Facilitating Team Success 14. Making Decisions and Solving Problems Creatively Unit 4 Leading Individuals and Groups 15. Power and Politicking 16. Networking and Mentoring 17. Coaching and Providing Feedback for Improved Performance 18. Leading and Empowering Self and Others 19. Project Managemen t Index

Books about economics: Labor Economics or Takeovers Restructuring and Corporate Governance

The Values-Based Safety Process: Improving Your Safety Culture with a Behavior-Based Safety

Author: Terry E McSween

This book provides you with the tools and step-by-step procedures to create an effective, behavioral safety process that's tailored to your company's unique operation and needs. Stocked with worksheets, checklists, and decision guidelines that expedite planning and implementation, this resource enables you to: * Accurately assess your organization's current safety environment. * Build management support for a values-based safety process. * Maintain a high level of employee involvement.

	Foreword
	Preface
	Acknowledgments
Ch. 1	Safety Basics	1
Ch. 2	The Vision	19
Ch. 3	Value-Based Behavioral Safety Process	21
Ch. 4	Behavioral Safety Process	29
Ch. 5	Safety Assessment	33
Ch. 6	Management Overview and Initial Workshops	51
Ch. 7	Final Design	55
Ch. 8	Step 1: Establishing Mission, Values, and Milestone Targets	61
Ch. 9	Step 2: Creating the Safety Observation Process	68
Ch. 10	Step 3: Designing Feedback and Involvement Procedures	94
Ch. 11	Step 4: Developing Recognition and Celebration Plans	102
Ch. 12	Step 5: Planning Training and Kickoff Meetings	120
Ch. 13	Step 6: Conducting Management Review	125
Ch. 14	Implementing Behavioral Safety Process	128
Ch. 15	Maintaining the Behavioral Safety Process	135
Ch. 16	Some Final Suggestions on Implementation	143
Ch. 17	Special Topics: Safety Leadership	145
Ch. 18	Special Topics: Serious-Incident Prevention	157
Ch. 19	Special Topics: Self-Observation Process	169
Ch. 20	Special Topics: The Steering Committee	178
Ch. 21	Advanced Topics: Why It Works and Behavioral Basics	188
Ch. 22	Advanced Topics: Improvement Projects	199
Ch. 23	Other Support Programs	208
Ch. 24	Long-Term Case Studies	216
Ch. 25	Self-Observation Case Studies	223
Ch. 26	Small-Company Case Studies	234
Ch. 27	Observer Effect	240
Ch. 28	Original Case Studies	253
	App. A: Sample Implementation Schedules	271
App. B	Selected Consultants Experienced in Implementing Behavioral Safety Processes	274
App. C	Unstructured Approach to Identifying and Defining Values	275
	References	279
	Index	283

Tuesday, December 9, 2008

The Definitive Handbook of Business Continuity Management or Financial Statement Analysis Workbook

The Definitive Handbook of Business Continuity Management

Author: Andrew Hiles

How long would your business survive an interruption? What if operations were destroyed by fire or flood, negative media drives away customers or the company database is stolen or infected by a virus? How well are you prepared to deal with disaster?

This comprehensive guide tells you why you need a plan and then will help you put one together, including fully updated, detailed glossary and additional examples from the USA, Australia and Europe. Clearly split into useful sections, the book is easy to navigate.

The Definitive Handbook of Business Continuity Management has been revised and updated to reflect new regulations and standards by one of the top international authorities in the field, this is an important book for anyone within the business continuity industry.

Seven new chapters include coverage of: US Homeland Security measures relating to IT; UK Civil Contingencies Act relating to business continuity; NFP 16000 (US National Fire Prevention Association 1600 Business Continuity standard); British Standards Institution/Business Continuity Institute Publicly Available Standard 56 and other current and upcoming standards; Other emerging standards: Singapore standard for Disaster Recovery service providers, Australia & New Zealand standards; Pandemic planning

With contributions from leading practitioners in the industry, The Definitive Handbook of Business Continuity Management has established itself as an invaluable resource for anyone involved in, or looking to gain a detailed appreciation of, the rapidly emerging area of business continuity and disaster recovery within the corporate environment.

Contributors     xi
Foreword   Lyndon Bird     xv
Preface   David Honour     xvii
Introduction   Andrew Hiles     xix
An introduction to business continuity planning   Andrew Hiles     xxiii
How to use this book   Andrew Hiles     xxix
Achieving and maintaining business continuity: an executive overview     1
What are we planning for?   Geert Vancoppenolle     3
What is a business continuity planning (BCP) strategy?   Mike O'Hehir     27
A crisis management perspective of business continuity   Robert Heath     47
Multilateral continuity planning &nb sp; Dennis C. Hamilton     59
Marketing protection: a justification for funding of total asset protection programmes?   Andrew Hiles     73
Operational risk management   Peter Viner     83
Business strategy and business continuity planning   Ranjit Kovilinkal Ramakrishnan   Satish Viswanathan     97
Planning for business continuity: a 'how-to' guide     103
The business continuity planning methodology   Malcolm Cornish     105
Project initiation and management   Jayne Howe     119
Risk evaluation and control: practical guidelines for risk assessment   Ian Charters     137
Business impact analysis   Peter Barnes   &nbs p; 145
Developing business continuity strategies for the business or work areas   Neal Courtney     161
Business continuity strategies for financial services   Jillian Simms     173
Business continuity strategies for manufacturing and logistics   Melvyn Musson     185
Business continuity for telecommunications   Paul P. Kirvan     193
Strategies for IT and communications   Michael Smith   Piper-Anna Shields     205
Planning to recover your data   Thomas Carroll     237
Strategies for funding recovery   Danny Rowland     253
Emergency response and operations   Gregg C. Beatty     263
Developing and implementing the written plan   Andrew Hiles     279
Awareness and training   Andrew Hiles     315
BC plan testing   Tim Armit     323
BC audit   Rolf von Rossing     339
Selecting the tools to support the process   Lyndon Bird     369
Coping with people in recovery   Allen Johnson     387
The missing elements   Andrew Hiles     405
Case studies   Peter Barnes   Andrew Hiles     411
An introduction to the case study section     412
Storm, earthquake, explosion - a general overview     416
Living nightmares - some apocryphal tales     420
World Trade Center explosion 26 February 1993     423
Hurricane Andrew, Miami - 24 August 1992     426
Chicago floods - 13 April 1992     429
Thirty seconds of terror! The California earthquake     431
After the Fire - First Interstate Bank, Los Angeles     435
One Meridian Plaza, Philadelphia     437
The Mercantile fire     442
How floods can ruin your day: London College of Printing     447
Flood highlights     449
A cautionary tale     451
It happened to them     454
Fire highlights     457
Wessex Regional Health Authority     459
The Bishopsgate bomb - 25 April 1993     462
City bomb blast: St Mary Axe - 10 April 1992     465
Explosion roundup     467
Stop thief!     469
Miscellaneous highlights     472
Lessons in risk management from the Auckland power crisis     475
Foot and mouth: a preventable disaster     486
The Madrid rail bombings - 11 March 2004     495
Istanbul bombings - November 2003     497
London bombings - 7 July 2005 (7/7)     498
Buncefield (UK) oil terminal disaster - 11 December 2005     501
General guideline notes   Andrew Hiles     507
Risk: a process approach     508
Data loss: where did it go?     510
The role of insurance     517
Five nines: chasing t he chimera?     522
Consultancy without tears     528
Financing business continuity: why is it a problem?     531
Pandemic planning   Malcolm Cornish     534
Certification standards     545
Certification standards for business continuity practitioners     546
International perspectives, standards and sources     551
The implications of recent legislation and standards on business continuity   Andrew Hiles     552
Business continuity management: an international perspective from the BCI   Lyndon Bird     565
Business continuity planning in Asia   Alan Craig     573
Useful international contacts     588
Glossary of general business continuity terms     591
Index     595

New interesting book: Management Of Information Security 2 E or Social Marketing

Financial Statement Analysis Workbook: Step-by-Step Exercises and Tests to help you Master Financial Statement Analysis, 3rd Edition

Author: Martin Fridson

Whether you’re evaluating a company’s stock price, assessing its credit quality, or determining valuations for a merger or acquisition, deciphering the messages embedded within a company’s financial statements is critical–especially after the recent demise of so-called "solid" companies. This workbook will help you do this and much more, by allowing you to hone your skills and test the knowledge you’ve gained from reading Financial Statement Analysis, Third Edition.

Question-and-answer sections within this workbook correspond to each chapter of Financial Statement Analysis, Third Edition, so you can use this guide in conjunction with the actual text. Alternatively, you can use the self-administered tests that are also a part of this workbook to independently practice the skill of reading and understanding financial statements. Either way, using the Financial Statement Analysis Workbook will help you expand your skills in reading an d analyzing financial statements–so you can successfully put your hard-won knowledge to work in the real world.

Ch. 1	Introduction : globalization and private wrongs	1
Ch. 2	Norm change in global civil society	15
Ch. 3	Children across borders : new subjects	29
Ch. 4	New strategies : "follow the money"	61
Ch. 5	New rights : "our bodies, ourselves"	89
Ch. 6	Conclusion : private authority and global governance	117

	Introduction
Ch. 1	Invoices	1
Ch. 2	Checks	29
Ch. 3	Operational	57
Ch. 4	Master vendor file	77
Ch. 5	P-cards	97
Ch. 6	Travel and entertainment	119
Ch. 7	Regulatory issues	151
Ch. 8	Cash management	167
Ch. 9	Technology	181
Ch. 10	Communications/customer relations	209
	Index	229

	Acknowledgements
	Introduction	3
1	The ethics of business	11
2	The nature and aim of business	26
3	The ethical decision model	42
4	Human resources	55
5	Finance	78
6	Advertising and marketing	97
7	The environment	115
8	Corporate governance	130
9	The ethical audit	153
10	The shape of things to come	170
	Bibliography	185
	Index	188

Part 1	Questions	1
	Questions on Each Chapter	3
	Financial Statement Exercises	31
	Computational Exercises	56
Part 2	Answers	77
	Answers to Questions on Each Chapter	79
	Answers to Financial Statement Exercises	108
	An

Wednesday, December 31, 2008

A Handbook of Human Resource Management Practice

Table of Contents:

Ads, Fads, and Consumer Culture: Advertising's Impact on American Character and Society

What People Are Saying

Ambassadors in Pinstripes: The Spalding World Baseball Tour and the Birth of the American Empire

Publishers Weekly

Timed Readings Plus: Book Four, Vol. 4

Table of Contents:

Critical Studies in Media Commercialism

Leadership: Classical, Contemporary, and Critical Approaches

Table of Contents:

Tuesday, December 30, 2008

Strategic Trade Policy and the New International Economics

Learning to Labor in New Times

Marketing NonProfit Programs and Services: Proven and Practical Strategies to Get More Customers, Members, and Donors

Booknews

Women and Work in Mexico's Maquiladoras

What People Are Saying

Table of Contents:

Good Faith and Fault in Contract Law

Table of Contents:

Globalisation and Insurgency

Monday, December 29, 2008

Fundamentals of Food Process Engineering

Booknews

Table of Contents:

Meeting Management (NetEffect Series)

Booknews

Quality Assurance of Chemical Measurements

To Satisfy and Delight Your Customer: How to Manage for Customer Value

The Asian Financial Crisis and the Architecture of Global Finance

Human Rights and Private Wrongs: Constructing Global Civil Society

Table of Contents:

Sunday, December 28, 2008

Healthy, Wealthy, and Fair: Health Care and the Good Society

Implementing CRM: From Technology to Knowledge

Table of Contents:

Supply Chain Optimization

Direct Marketing Management

Booknews

Table of Contents:

Organizing U.S. Foreign Aid: Confronting the Challenges of the 21st Century

Table of Contents:

Does Money Matter?: The Effect of School Resources on Student Achievement and Adult Success

Saturday, December 27, 2008

Principles of Long-Term Health Care Administration

Lori L. Popejoy

Doody Review Services

Booknews

Rating

Table of Contents:

Public Personnel Systems

The New Knowledge Management: Complexity, Learning, and Sustainable Innovation

Langdon Morris

Thomas Petzinger

Leif Edvinsson

Verna Allee

Table of Contents:

Managing the Knowledge - HR's Strategic Role

Growth, Inequality, and Poverty: Prospects for Pro-Poor Economic Development

Operational Review Workbook: Case Studies, Forms, and Exercises

Table of Contents:

Friday, December 26, 2008

Workplace Plus 2 with Grammar Booster, Vol. 2

Table of Contents:

Compensation Decision Making

Inventory Control

Table of Contents:

C++ for Business Programmers

Thursday, December 25, 2008

Contemporary Latin America

Table of Contents:

Politicizing Presidency: The White House Personnel Office, 1948-1994

Logistics Engineering & Management

Booknews

Table of Contents:

Engineering Management: Creating and Managing World Class Operations

Hospitality Information Systems and E-Commerce

Table of Contents: