Made to Stick: Why Some Ideas Survive and Others Die
Author: Chip Heath
Mark Twain once observed, “A lie can get halfway around the world before the truth can even get its boots on.” His observation rings true: Urban legends, conspiracy theories, and bogus public-health scares circulate effortlessly. Meanwhile, people with important ideas–business people, teachers, politicians, journalists, and others–struggle to make their ideas “stick.”
Why do some ideas thrive while others die? And how do we improve the chances of worthy ideas? In Made to Stick, accomplished educators and idea collectors Chip and Dan Heath tackle head-on these vexing questions. Inside, the brothers Heath reveal the anatomy of ideas that stick and explain ways to make ideas stickier, such as applying the “human scale principle,” using the “Velcro Theory of Memory,” and creating “curiosity gaps.”
In this indispensable guide, we discover that sticky messages of all kinds–from the infamous “kidney theft ring” hoax to a coach’s lessons on sportsmanship to a vision for a new product at Sony–draw their power from the same six traits.
Made to Stick is a book that will transform the way you communicate ideas. It’s a fast-paced tour of success stories (and failures)–the Nobel Prize-winning scientist who drank a glass of bacteria to prove a point about stomach ulcers; the charities who make use of “the Mother Teresa Effect”; the elementary-school teacher whose simulation actually prevented racial prejudice. Provocative, eye-opening, and often surprisingly funny, Made to Stick shows us the vital principles of winningideas–and tells us how we can apply these rules to making our own messages stick.
The Washington Post - Barry Schwartz
… [the authors] have written a fine, "sticky" book -- one that lays out the determinants of stickiness; illustrates them with vivid examples from disparate settings (e.g., business, education and effective social movements); warns us of obstacles that must be negotiated if ideas are to be sticky; and provides a set of "idea clinics," examples of good ideas presented in not so good ways, along with steps to make them better.
Publishers Weekly
Unabashedly inspired by Malcolm Gladwell's bestselling The Tipping Point, the brothers Heath Chip a professor at Stanford's business school, Dan a teacher and textbook publisher offer an entertaining, practical guide to effective communication. Drawing extensively on psychosocial studies on memory, emotion and motivation, their study is couched in terms of "stickiness" that is, the art of making ideas unforgettable. They start by relating the gruesome urban legend about a man who succumbs to a barroom flirtation only to wake up in a tub of ice, victim of an organ-harvesting ring. What makes such stories memorable and ensures their spread around the globe? The authors credit six key principles: simplicity, unexpectedness, concreteness, credibility, emotions and stories. (The initial letters spell out "success" well, almost.) They illustrate these principles with a host of stories, some familiar (Kennedy's stirring call to "land a man on the moon and return him safely to the earth" within a decade) and others very funny (Nora Ephron's anecdote of how her high school journalism teacher used a simple, embarrassing trick to teach her how not to "bury the lead"). Throughout the book, sidebars show how bland messages can be made intriguing. Fun to read and solidly researched, this book deserves a wide readership. (Jan. 16) Copyright 2006 Reed Business Information.
Carol J. Elsen Copyright 2007 Reed Business Information - Library Journal
Chip Heath (organizational behavior, Graduate Sch. of Business, Stanford Univ.; Rumor Mills) and brother Dan (consultant, Duke Corporate Education; cofounder, Thinkwell) team up on a tacky topic. They borrow the "stickiness" metaphor from Malcolm Gladwell's The Tipping Point, which examined the social forces causing ideas to make the leap ("tip") from small to large groups. The Heaths focus on the traits that contribute to an idea's ability to catch on, or "stick." Urban legends—like the one about the traveling businessman who is drugged and wakes up minus a kidney—are prime examples of such stickiness. While totally untrue, these tales make for great retelling, and we seem primed to fall for them. Using engaging examples from around the world, the authors illustrate the six principles of stickiness: Simplicity, Unexpectedness, Concreteness, Credibility, Emotions, and Stories (SUCCES!). Their fun-to-read book will appeal to communicators in every field who want their messages to be more effective. Highly recommended for public and academic library business or psychology collections.
Heidi DolamoreCopyright 2006 Reed Business Information. - School Library Journal
Adult/High School
While at first glance this volume might resemble the latest in a series of trendy business advice books, ultimately it is about storytelling, and it is a how-to for crafting a compelling narrative. Employing a lighthearted tone, the Heaths apply those selfsame techniques to create an enjoyable read. They analyze such narratives as urban legends and advertisements to discover what makes them memorable. The authors provide a simple mnemonic to remember their stickiness formula, and the basic principles may be applied in any situation where persuasiveness is an asset. The book is a fast read peppered with exercises to test the techniques proposed. Some examples act as pop quizzes and engage readers in moments of self-reflection. The book draws on examples from teachers, scientists, and soldiers who have been successful at crafting memorable ideas, from the well-known blue eye/brown eye exercise conducted by an Iowa elementary school teacher as an experiential lesson in prejudice following the assassination of Martin Luther King, Jr., to conversations among Xerox repairmen. Readers who enjoyed Malcolm Gladwell's Blink (2005) and The Tipping Point (2000, both Little, Brown) will appreciate this clever take on contemporary culture.
Interesting textbook: How Nations Grow Rich or South Western Accounting with Peachtree Complete 2005
Business by the Book: The Complete Guide of Biblical Principles for the WorkPlace
Author: Larry Burkett
Now readers can approach the new millennium by incorporating Burkett's tried and true advice into their business world with this updated edition of the best-selling classic containing some of the actual study material used in Burkett's worldwide seminars.
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