Saturday, December 20, 2008

Empowerment Evaluation or Handbook of Public Relations

Empowerment Evaluation: Knowledge and Tools for Self-Assessment and Accountability

Author: David M Fetterman

"This valuable edited volume provides the foundations of empowerment evaluation by outlining its philosophy, theoretical frameworks, useful tools, basic steps, and lessons learned." --The Evaluation Exchange Short version of copy This outstanding group of evaluators from academia, government, nonprofits, and foundations explores empowerment evaluation, a method for using evaluation concepts, techniques, and findings to foster improvement and self-determination. Empowerment Evaluation begins with an in-depth examination of this type of evaluation as it has been adopted in academic and foundation settings. The book then highlights the role empowerment evaluation has played in the U.S. Department of Health and Human Services' substance abuse prevention programs. The contributors also provide down-to-earth tools and technical assistance needed to conduct empowerment evaluation. This volume concludes with themes that emerge from the chapters and recommendations concerning next steps. This serves to strengthen the links between empowerment evaluation and community capacity building. Long version of copy This outstanding group of evaluators from academia, government, nonprofits, and foundations explores empowerment evaluation, a method for using evaluation concepts, techniques, and findings to foster improvement and self-determination. Empowerment Evaluation begins with an in-depth examination of this type of evaluation as it has been adopted in academic and foundation settings. The book then focuses on the various contexts in which empowerment evaluation is conducted, ranging from resistant environments (in which significant effort is required to move from passive-complianceorientations) to responsive environments (that already have a tradition of self-determination and community organizing). Interesting highlights concerning the role empowerment evaluation has played in the U.S. Department of Health and Human Services' substance abuse prevention programs are detailed throughout the book. The contributors also provide down-to-earth tools and technical assistance needed to conduct empowerment evaluation. This volume concludes with themes that emerge from the chapters and recommendations concerning next steps. This serves to strengthen the links between empowerment evaluation and community capacity building. Empowerment Evaluation is of special interest to students and professionals in evaluation, research methods, education, sociology, psychology, marketing, educational administration, management, public health and substance abuse. This book gives readers down-to-earth tools and the technical assistance needed to conduct empowerment evaluation.

Booknews

Contributors from academia, government, nonprofit organizations, and foundations explore this method for using evaluation concepts and techniques to foster improvement and self- determination. The method has been used in substance abuse prevention, accelerated schools, HIV prevention, crime prevention, welfare reform, battered women's shelters, agriculture and rural development, adult probation, teen pregnancy prevention, and other areas. Of interest to professional evaluators, facilitators, and advocates. Paper edition (unseen), $26.95. Annotation c. Book News, Inc., Portland, OR (booknews.com)



Books about economics: Lessons in Service from Charlie Trotter or Knife Skills Illustrated

Handbook of Public Relations

Author: Robert L Heath

The Handbook of Public Relations is another in the series of communication handbooks which has distinguished SAGE Publications. Like its companion handbooks, it offers a comprehensive and detailed examination of the topic. It gives students, scholars, and practitioners a solid review of the status of the scholarly literature, stressing the role that public relations can play in building relationships between organizations, markets, audiences, and the public.

The Handbook is divided into five sections. 

  • Section one defines the field, seeking to explain the role public relations play in society. 
  • Section two examines the state of the practice by delving into the cutting edge issues of management, ethics, gender, evaluation, public relations education, and media. 
  • Section three challenges academics and practitioners to identify the best practices that shape the daily activities of practitioners. 
  • Section four looks at the fascinating and daunting challenges the new communication technology pose for scholars and practitioners. 
  • Section five takes a global view, examining theories in international public relations as well as the trends in practice that will shape the field in the coming years.

No other book in public relations is as comprehensive in its inclusion of authors and its coverage of academic research, theory, and best practices. Global in scope, the book's contributors comprise an academic "who's who" of the public relations discipline. The Handbook offers one-stop shopping for the best insights into the definition of thefield of public relations, the practice, and best practices. It has substantial insights into the impact of new communication technologies and the global challenges of international public relations. A must-have reference for libraries and practitioners, the book also is ideal for upper level and graduate study of public relations.

Booknews

This handbook offers a detailed examination of the field of public relations. It reviews the status of the scholarly literature, stressing the role that public relations can play in building relationships between organizations, markets, audiences, and publics. Heath (communications, U. of Houston, director of the Institute of the Study of Issues Management, and advisory director of Research for Bates Churchill Southwest) presents 61 contributions that define the field and explain the role public relations plays in society; examine cutting edge issues of management, ethics, gender, evaluation, public relations education, and media; challenge academics and practitioners to identify best practices that shape daily activities; discuss the challenges of new communication technology; and provide a global view of the theories in international public relations as well as the trends in practice that will shape the field in coming years. Annotation c. Book News, Inc., Portland, OR (booknews.com)



Table of Contents:
Preface
Sect. 1Defining the Discipline: Shifting Foundations: Public Relations as Relationship Building1
1Two-Way Symmetrical Public Relations: Past, Present, and Future11
2A Rhetorical Enactment Rationale for Public Relations: The Good Organization Communicating Well31
3Public Relations and Community: A Reconstructed Theory Revisited51
4Cultural Topoi: Implications for Public Relations61
5Updating Public Relations: "New Science," Research Paradigms, and Uneven Developments75
6In Search of a Metatheory for Public Relations: An Argument for Communitarianism93
7Interpersonal Communication and Public Relations105
8Public Relations Field Dynamics115
9Bringing Publics Into Public Relations: New Theoretical Frameworks for Practice127
10Research Perspectives on "the Public"139
11Public Relations and Crisis Communication: Organizing and Chaos155
12Public Relations as Contested Terrain: A Critical Response167
Sect. 2Defining the Practice: The Dynamics of Change in Public Relations Practice183
13The Mystery Of Public Relations: Unraveling Its Past, Unmasking Its Future189
14Defining the Relationship Between Public Relations and Marketing: Public Relations' Most Important Challenge205
15Extending Strategic Planning to Communication Tactics215
16Public Relations and the Question of Professionalism223
17How Feminist Theory Advanced the Practice of Public Relations237
18Public Relations Law247
19Integrating Planning and Evaluation: Evaluating the Public Relations Practice and Public Relations Programs259
20Media Effects Research for Public Relations Practitioners269
21Stewardship: The Fifth Step in the Public Relations Process279
22Activism291
23Public Relations and Conflict Resolution301
24Public Relations and the Ecology of Organizational Change311
25The Centrality of Organizational Legitimacy to Public Relations Practice321
26Issues Management: The Paradox of the 40-Year U.S. Tobacco Wars335
27Using the Collapse Model of Corporate Image for Campaign Message Design347
28The Workplace, Undergraduate Education, and Career Preparation: The Public Relations Academic and Practitioner Views357
29Accreditation: Is There Access to the Process for All Public Relations Academic Programs - If Desired?369
30Case Studies and Their Use in Public Relations381
31Public Relations and Social Responsibility389
32Public Relations Ethics: An Overview and Discussion of Issues for the 21st Century403
33Ethics in Public Relations: Theory and Practice411
34Public Relations Between Universality and Particularity: Toward a Moral-Philosophical Conception of Public Relations Ethics423
35The Measurement of Ethics: Instruments Applicable to Public Relations435
Sect. 3In Search of Best Practices: Learning Best Practices From Experience and Research441
36A New Order for Public Relations: Goodbye Cost Center, Hello Profit Center445
37Best Practices in the Public Relations Agency Business451
38Strategic Media Planning: Toward an Integrated Public Relations Media Model461
39Improving Corporate and Organization Communications: A New Look at Developing and Implementing the Communication Audit471
40Crisis Communication: A Review of Some Best Practices479
41Anticipatory Model of Crisis Management: A Vigilant Response to Technological Crises487
42Corporate Apologia: When an Organization Speaks in Defense of Itself501
43Race and Reputation: Restoring Image Beyond the Crisis513
44Relationships Within Communities: Public Relations for the New Century521
45Managing Community Relationships to Maximize Mutual Benefit: Doing Well by Doing Good527
46Educational Public Relations535
47Strength in Diversity: The Place of Public Relations in Higher Education Institutions543
48Sports Information Directing: A Plea for Helping an Unknown Field551
49Political Power Through Public Relations557
50Labor and Public Relations: The Unwritten Roles565
51Public Relations in the Health Care Industry571
Sect. 4Public Relations in Cyberspace: The Frontier of New Communication Technologies579
52Cyberspin: The Use of New Technologies in Public Relations583
53On-Line Research Techniques for the Public Relations Practitioner591
54Public Relations and New Media Technology: The Impact of the Internet603
55The Development of a Structuration Analysis of New Publics in an Electronic Environment615
Sect. 5Globalizing Public Relations: Globalization - The Frontier of Multinationalism and Cultural Diversity625
56International Public Relations: Opportunities and Challenges for the 21st Century629
57Effective Public Relations in the Multinational Organization639
58International Public Relations: A Focus on Pedagogy649
59New Zealand Perspectives on Public Relations659
60The Development of Public Relations in China, Russia, and the United States665
61The Changing Shape of Public Relations in the European Union675
62Middle East Public Relations: A New Frontier in the United States685
References691
Index771
About the Contributors791

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